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Customer Ratings & Reviews

$729.99
Save $260
Comp. Value: $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3543 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 112 Showing 2,221-2,240 of 3,543 reviews
  • Rated 5 out of 5 stars

    Great Buy!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Still going and working well after a year. I love the stainless steel which I can put photo magnets, notes etc. on it. Very spacious too!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Garage Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old whirlpool that had been in the garage for 20 years finally died. I replaced it with this small-ish fridge. Perfect for our needs; water, sodas, beer, etc and "overflow" from kitchen. Sometimes it's a little noisy but at this price I wasn't expecting perfection.Works great for what it is !!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great all purpose refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed 2nd refrigerator for extra storage and wanted one that was stainless steel without all the thrills. Did not need one with an ice maker, or water hook up or anything else just good size storage and it has worked great for the price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    a happy camper

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    well my products have all been great. the best thing is the people you deal with ordering and delivering are superb. and using your 0/0 % offers makes it better. i always get the extra warranty from the geek squad . thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    smaller refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's a scratch and dent item that was a great price and is a nice appliance. The delivery team was great and it's a good fit for my space.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is OK. I do like the glass shelves and the adjusting door shelves. The freezer space is smaller due to no shelf for ice. The trays and cube container have to sit on the self taking up space for food. The fresh food drawers in the fridge are not evenly sized. The left one is bigger which sounds nice but the right one is too narrow to store many things. Overall, we like it but some features are an inconvenience.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    MRS.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The gentlemen that deivered my refrigerator were very polite and respectful and would refer them .Did their job with care.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good customer service

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    2nd refrigerator for our home. Set up well for our usage. Pleased with but. BB gives so much better customer service than Lowe’s. Will purchase from them from now on.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Awesome

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good size for the price in comparison to the other fridges you can't beat the price and quality

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Josephine M

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frigerator is perfect for the apartment. It is the perfect size for all my food and freezer needs. Easy to clean outside stainless steel. Well worth the money.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool fridge sure whirls

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We like the looks of the new refrigerator, however we are disappointed in how loud it is when the compressor is running.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Quality and reliable refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Repairman recommended Whirlpool. He said they run forever and only thing that breaks is the ice machine motor. Went with this retro top freezer style after not liking the bottom freezer which was hard to access and find items that got buried.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Highly Satisfied

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The Whirlpool 20.5 Cu. Ft Top Freezer Refrigerator - Black is working perfectly since it was delivered. I am highly satisfied with the new appliance.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    great value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good with good amount of space inside. the refrigerator is all that i wanted for the purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    I hear you knockin

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It does what it supposed to do and that’s keeps things cold. However it hums very loudly, it knocks, and it is very loud overall. At least once an hour it makes an audible noise that can be heard throughout the apartment. The refrigerator may work better in the garage rather than in home. It just worries me that these problems will give the product eight overall short life.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey DannyH, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    new fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, the new fridge is working perfectly. Enjoying having the extra space.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Wrong ice maker recommended and delivered at first

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Love it now that I have the correct ice maker. Would recommend to friends and family. Thanks

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Functional Basic Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a second fridge for our basement, this unit had good reviews and we haven't experienced anything to the contrary. Pricing was reasonable and all the basic functions are there. Don't expect anything fancy with this - it's just a simple fridge

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is the perfect size and color that I wanted and it was a great value. The delivery men were courteous, efficient, and went the extra mile to get the appliance into my kitchen.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Regrigerator Disappointment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very disappointed in the quality of this new refrigerator. The plastic crisper drawers are very light and do not slide in the cheaply made guide for them. The freezer and fridge door handles do not line up evenly, and you can't fill the shelves with food because the door won't close due to the location of the door shelves. We purchased the same basic model as our old one, which was 16 yrs. old, so figured the new one would be just as good. Not so!

    No, I would not recommend this to a friend