Customer Ratings & Reviews
- Model:
- WRT311FZDB
- |
- SKU:
- 8982038
Customer reviews
Rating 4.4 out of 5 stars with 3543 reviews
(3,543 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Good customer service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.2nd refrigerator for our home. Set up well for our usage. Pleased with but. BB gives so much better customer service than Lowe’s. Will purchase from them from now on.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good size for the price in comparison to the other fridges you can't beat the price and quality
I would recommend this to a friendRated 5 out of 5 stars
Josephine M
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Frigerator is perfect for the apartment. It is the perfect size for all my food and freezer needs. Easy to clean outside stainless steel. Well worth the money.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Whirlpool fridge sure whirls
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We like the looks of the new refrigerator, however we are disappointed in how loud it is when the compressor is running.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Quality and reliable refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Repairman recommended Whirlpool. He said they run forever and only thing that breaks is the ice machine motor. Went with this retro top freezer style after not liking the bottom freezer which was hard to access and find items that got buried.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Highly Satisfied
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Whirlpool 20.5 Cu. Ft Top Freezer Refrigerator - Black is working perfectly since it was delivered. I am highly satisfied with the new appliance.
I would recommend this to a friendRated 4 out of 5 stars
great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good with good amount of space inside. the refrigerator is all that i wanted for the purchase.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 2 out of 5 stars
I hear you knockin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it supposed to do and that’s keeps things cold. However it hums very loudly, it knocks, and it is very loud overall. At least once an hour it makes an audible noise that can be heard throughout the apartment. The refrigerator may work better in the garage rather than in home. It just worries me that these problems will give the product eight overall short life.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey DannyH, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Capacity, Overall performance
Rated 5 out of 5 stars
new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, the new fridge is working perfectly. Enjoying having the extra space.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 4 out of 5 stars
Wrong ice maker recommended and delivered at first
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Love it now that I have the correct ice maker. Would recommend to friends and family. Thanks
I would recommend this to a friendRated 4 out of 5 stars
Functional Basic Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Needed a second fridge for our basement, this unit had good reviews and we haven't experienced anything to the contrary. Pricing was reasonable and all the basic functions are there. Don't expect anything fancy with this - it's just a simple fridge
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Great value!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is the perfect size and color that I wanted and it was a great value. The delivery men were courteous, efficient, and went the extra mile to get the appliance into my kitchen.
I would recommend this to a friendRated 3 out of 5 stars
New Regrigerator Disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the quality of this new refrigerator. The plastic crisper drawers are very light and do not slide in the cheaply made guide for them. The freezer and fridge door handles do not line up evenly, and you can't fill the shelves with food because the door won't close due to the location of the door shelves. We purchased the same basic model as our old one, which was 16 yrs. old, so figured the new one would be just as good. Not so!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Queen Jean
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Getting used to something total opposite of what I have. Its starting to grow on me.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Whirpool Freezer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is working fine after three weeks. Great value for the product.
I would recommend this to a friendRated 4 out of 5 stars
Smooth purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new refrigerator and had been looking at multiple stores. We were limited on the size we could get. When we walked into best buy the sales man helped us out really fast and was not pushing the sale.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
The fridge was fine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a long time to get the ice maker. The fridge is decent. It was a little off balance but my husband fixed. The manager gave refund for the inconvenience of the ice maker. Thanks
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Very nice!
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice refrigerator! Run very quietly. The interior is well lite, lots of storage. It's huge! It has not varied more than 2 degrees since I bought it over a month ago. I paid for set up, always well worth it!
I would recommend this to a friendRated 5 out of 5 stars
Garage refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Got this as an open box purchase and it is great for my intended use. It’s a little loud but it is in the garage so it’s good there.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
3 refrigerators needed delivered.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st refrigerator had damage. 2nd refrigerator -compressor problem. On 3rd refrigerator now.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friend

















