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Customer Ratings & Reviews

$729.99
Save $260
Comp. Value: $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3543 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 123 Showing 2,441-2,460 of 3,543 reviews
  • Rated 5 out of 5 stars

    Excellent Fit for Condo!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fit for small Condo. Delivery was smooth and easy to 6th floor unit. Tenant is very pleased and is extremely happy with this Fridge!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Completely satisfied with the refrigerator works well and chills food/drinks perfectly.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It does its job

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been a solid refrigerator that does its job. We have it in the garage so we can stock up - glad we did since COVID began.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Chillin in Style

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, Fast, efficient delivery. The delivery guys were very good,

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 3 out of 5 stars

    beware: only one thermistor

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Could only manage between zero and 20 degrees in the freezer and 38-44 on coldest settings. Also, no light in the freezer.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    As Expected

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came on time and as expected. Looks a bit older / less modern than the picture, but a decent value nonetheless.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Had to call customer service in first month

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we lost several weeks worth of groceries when this fridge quit working within one month of purchase. then when we called best buy they told us we had to contact whirlpool since it was still under man warranty. technician came out and told us we had to much food in freezer. However, this is a bigger fridge than the one we used to have, with the same amount of food in it. so we bought a bigger fridge, but it doesn't hold as much because of where the blower is placed in the top half. Our top half still got cold, but we lost everything in fridge section. So now we cant keep as much as our previous fridge and are pretty unhappy with that. otherwise it has been working, so far.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, JerichoL. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Not exciting but decent basic refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased this as a "second" refrigerator to replace our garage Frigidaire that quit, more for utility and practicality than any special glitz or features. It is basic. Shelves, drawers, and door spaces are well designed and utilizable. We did not need an ice maker. Temperature controls are basic and not highly fine-tunable. There is lighting in the refrigerator compartment but not in the freezer compartment. Noise level is moderate. It's very suitable for a garage or basement fridge, or a main refrigerator if looking for a budget buy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Miss

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed that it doesn’t have water filter for ice maker,

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    GOOD VALUE

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I PURCHASED THIS FOR A RENTAL PROPERTY. IT IS A GOOD VALUE. MY TENANTS WEREN'T EXPECTING SUCH A NICE FRIG. SO FAR IT WORKS FINE.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A big heart

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the bigger inner space compared to the outer body length and width. Like a big ❤️ inside a smaller body.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivered in two days, they installed it and hauled the old one. Excellent customer service all the way

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 3 out of 5 stars

    Good refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special. No water, no ice. Purchased as a second and placed in garage. Like that it is very quiet.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Sales person was helpful and the two men who delivered were very pleasant

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    third time is a charm

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    However, it took 3 refrigerators to get one that worked correctly and there were three different delivery people.T

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    replacement fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Everything works as well as a modern fridge can. Fridge this is replacing would freeze everything in the back.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value for the money!!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the third one that i have purchased for some rental apartments They are a quality product with a very high end appearance that I would be very happy with in my own home

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice looking refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the size and look of this black refrigerator. I am also looking forward to the energy saving. I was rather disappointed with the delivery. I was scheduled for the 4-8pm timeframe and after waiting and close to 8pm received a call they had to reschedule.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Decent fridge, great sale

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge works fine. It has a large capacity. Only negative thing is the door shelves seems kind cheap, but we haven't had any problems with them though. There are like 50 pages about the Whirlpool sticker and where to put it, but no Whirlpool sticker was found anywhere.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Non bad for the price but...

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a glitch with this refrigerator nit closing/ sticking automatically when you close it. You really have to close it all the way hold it firm for it to stick and stay close. Otherwise it will open up. The door is to light I guess, design nit working like every other fridge. It’s anointing, but this is a fridge for grandpa and I will have to deal with it, since there is a budget and honestly it’s a pain to be returning.

    No, I would not recommend this to a friend