Customer Ratings & Reviews
- Model:
- WRT311FZDB
- |
- SKU:
- 8982038
Customer reviews
Rating 4.4 out of 5 stars with 3543 reviews
(3,543 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Door seal
Rated 1 out of 5 stars
Not happy
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had to switched the door for our kitchen. When it was brought in the house noticed the door gasket did not touch the actual refrigerator at the bottom on both sides. Ordered another refrigerator, took a week to get it. Right off the truck even before they switched the door, there was a gap at the bottom again. Returned it. Called Whirlpool, they said a technician could come check it in a week. Decided to return the first one and buy something elsewhere that came in 3 days and works. Being without a refrigerator over 2 weeks was awful.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Nancy, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Great Product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great basic fridge with plenty of space in freezer and fridge section. Love the Bisque color. A great Buy
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Biscuit
I would recommend this to a friend- Cons mentioned:Freezer light
Rated 3 out of 5 stars
Freezer not cool in Cold weather
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This item works great, unless your garage is @ 25 degrees. Then the freeze warms up.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 4 out of 5 stars
Big enough for a family of 4
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Whirlpool refrigerators are really good in general and the only thing that bothers a little but does not last long, is a humming sound when compressor start working.
I would recommend this to a friend- Cons mentioned:Freezer light
Rated 3 out of 5 stars
decent fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.only complaint so far is that the freezer seems slow to freeze certain items from time to time
I would recommend this to a friend Rated 5 out of 5 stars
Spacious affordable refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Lots of space both on top and bottom and love the versatility of the door bins. We bought it without the ice maker and are happy with the extra space in the freezer.
I would recommend this to a friend- Cons mentioned:Door seal
Rated 3 out of 5 stars
An OK refrigerator for the price.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's noisier than any fridge I've ever had. The door gasket isn't real strong - have to make sure the door gets pushed shut tight.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friend Rated 4 out of 5 stars
it's wonderful.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge has compartments in the perfect sizes for our household and it looks beautiful as it is better organized this way. I like how it cleans up so easily and it looks classy yet it is affordable.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator review
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love this refrigerator!! Love that it came in black and not to big. Plenty of storage space.
I would recommend this to a friendRated 4 out of 5 stars
Great fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I've had freezer on the bottom fridges for a long time and thought I wouldn't like freezer on top again but I do. Lots of space, easy to see what you have in there. The only thing I don't like is the high pitch sound that comes from it. Something I guess I will get used to.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Great 2nd fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this as a 2nd fridge for the basement when my old one after 28 years finally bit the dust. Nothing fancy about this fridge but it does the trick. Would have liked a better temperature control system but it's fine.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 3 out of 5 stars
Average quality refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Quality is not Good. Very thin doors and the inside materials
No, I would not recommend this to a friendRated 5 out of 5 stars
Whirlpool fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator, just wish it had a ice maker, will have to order it and it is on backorder
I would recommend this to a friendRated 5 out of 5 stars
Happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new refrigerator works great Great price the only thing is they forgot to include bottom feet in my package so my frig rocks
I would recommend this to a friendRated 5 out of 5 stars
New fridge
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge has had NO problems! I am satisfied with my purchase :)
I would recommend this to a friendRated 5 out of 5 stars
Love, love, love my new refrigerator and ice maker
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed a new refrigerator as soon as possible and Best Buy got me one in only 4 days. I wanted an ice maker and they got that installed before they brought the refrigerator. The salesman and the delivery men were extremely friendly and helpful.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Pros mentioned:Capacity
Rated 3 out of 5 stars
Great second frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great for a second fridge in my garage, needed the extra freezer space and this product definitely satisfied that.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 4 out of 5 stars
Great Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I purchased this Whrilpool replacement refrigerator based on the reviews and it has been very good so far. There have been no problems or issues with the temperature and I am pleased with the purchase.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Decent refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Simple, lightweight refrigerator. Need to set temp control all the way to max cool to get freezer to 0 degrees.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Love the Fridge
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this fridge. However, I do wish there was more support on the shelves as the first time I tried to put 4 gallons of milk on the top shelf, the shelf started to bow.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend

















