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Customer Ratings & Reviews

$729.99
Save $260
Comp. Value: $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3543 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 138 Showing 2,741-2,760 of 3,543 reviews
  • Rated 1 out of 5 stars

    Don’t buy!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Horrible fridge/freezer and horrible experience with Best Buy and whirlpool. We bought 3 of these fridge/freezers, one for our main house, one for the garage and one for the finished rental basement. None work! 15 days after buying one of the freezers didn’t feel that cold, everything slowly started thawing. We called Best Buy they said too bad call whirlpool you didn’t buy a warranty with us and only 10 days to return. Called whirlpool and they came out and said it’s because it’s in the garage and left. That I could understand. Went inside and both other freezers were starting to dethaw. In fully lived in indoor settings. That’s ridiculous! What’s the point of having a fridge and freezer if you need to run your indoor heat super high to work it! We don’t drop our heat lower than 68. Now we are stuck with 3 fridge/freezers that won’t stay cold enough to freeze food. We loved Best Buy and we loved whirlpool but now second guessing both companies that won’t stand behind 15 day owned fridge/freezers that don’t stay cold.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Squeegee18, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    GREAT FOR PRICE

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    FULLY FUNCTIONAL, ONLY ISSUE THE DAIRY DRAWER VERY SMALL AND COMPACT. RECOMMEND SPENDING MORE TO GET MORE IF MORE SPACE IS SOMETHING YOU DESIRE. WORKS FINE FOR MY FAMILY NEEDS.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Plesant experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best buy team made our purchase very easy and efficient. Pick up was easy and quick.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like that it has all glass shelves. One of the drawers slides to whatever side of the refrigerator you want it on. I think this is a nice feature to have when you may want to store a large item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good size, basic fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was delivered a couple weeks ago to my home. Thus far, I have been very pleased with it. It is just a basic model, but still offers good space in the fridge and freezer, as well as many compartments in the fridge.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Medium size fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Right fit for the right apartment. Needed a fridge to occupy a small space and it works great

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy door

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has a scratchy sound when closing the refrigerator door.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were in need of a kitchen appliance suite. We decided on stainless steel. The cost of this item was very reasonable and love the sliding drawer feature

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New frig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was not happy at first. Once I gave myself time to adjust to the new layout and the fact that it is slightly small than the old one I find myself quite pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool 20.5 cubic ft refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with this refrigerator. Freezer seems very cold and keeps my ice cream firm. Makes me very happy.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Scratch

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Door was scratched and still hasn’t been replaced(2months)

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good refrigerator as extra

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good fridge as an extra space for drinks or anything else

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool is Top Notch

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent features; LED lighting, movable glass shelves, sliding bins! Craftsmanship is excellent, seals are tight, doors are square. Looked at other brands and the quality wasn't there at this price point.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great basic refrigerator/freezer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you are looking for a no-frills, reliable fridge and freezer this is it. Perfect for rental units or that second "beer fridge" in the garage or basement.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Needed a bigger fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge although I find things freeze in the back of the refrigerator on the bottom shelf.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    reginac

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    did not receive refrig yet. looking forward to finally getting it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice basic refigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With my family, we've always "needed" a second refrigerator that we kept in the garage. When my old one went out, I was looking for a simple basic replacement, and for the price, this was it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool fridgarater review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I would recommend this product..very spacious freezer and plenty of adjustable shelving in fridge compartment ..

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good overall for the prive.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far the refrigerator is working to our potential. The only thing I did not like is that we had to buy an ice maker for it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mr. G

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good. Owned same model for over 10 years so life of previous one was OK.

    I would recommend this to a friend