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Customer Ratings & Reviews

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Customer reviews

Rating 4.4 out of 5 stars with 3543 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 145 Showing 2,881-2,900 of 3,543 reviews
  • Rated 5 out of 5 stars

    Great job

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job, you guys always make us happy. Staff was very professional

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 1 out of 5 stars

    Freezer didn't work

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not a bad fridge, but the first one we received, the freezer didn't work. Lost all our food. Had to reschedule another day to have a replacement delivered. Second fridge freezes, for now. Plus, price dropped from $799 to $699 right after I bought it, and Best Buy refused to give the difference back. Only high point of the purchase was the delivery crew. Great guys. Same for both fridges.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Mike, We apologize for any inconvenience this has caused you. This is something we do not want our customer to experience. We are happy to hear that the new Refrigerator is working as design. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Ice Maker is to slow in makinng ice, or is under

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Over all a good purchase, there should be a space in the door designed for a egg tray

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great customer service and delivery. We were very pleased with our purchase.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Black is really nice. Everything I wanted. Delivery was great

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with purchase. Some of the shelves in the refrigerator do not extend all the way do the the large shelves on the door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Satisfied

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, so good. It will take a while before the refrigerator works as we need it to

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good refrigerator for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product with nicely adjustable bins on the door. If you want the doors reversed, save the money and do it yourself.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love it.. just a little loud.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it.. just sometimes a bit loud. And I wish the deli drawer was larger.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great upgrade

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Whirlpool for 18 years was going out had to get a new. Like this one I purchased has more room. I recommend this refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge was just I wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge came on time, which was great. Removal of the old fridge and the install of the new was done very quickly and your staff knew what they were doing.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I previously had a Whirlpool refrigerator that just quit on me after 32 years, so figured I would purchase another one

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic features. Wish they gave ice maker and I had to pay extra to get ice maker. Everything else pretty standard and straightforward

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge! This replaced a similar Whirlpool that lasted for 20 years!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator for my man cave!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this refrigerator for the man cave in the garage for drinks and extra food that didn’t fit in the house refrigerator!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Average at best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is average quality, but I guess you get what you pay for. Plastic components inside are thin construction. Temp control is limited to a few settings which doesn’t provide enough fine tuning of the temp range. And it’s noisy. You’ll never have to wonder if your refrigerator is working, you’ll hear it.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey ddf200, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wan simple and efficient, not a fan of the new technology.......break easy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refridgerator Door squeaks loudly.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to call customer service and get silicone to apply on door hinges to stop to loud squeak every time you open and close door.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    help on the way

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the refrigerator works fine. the freezer door leaks air.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Happy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Functions and fits well in my kitchen. I'm very happy with my choice!

    I would recommend this to a friend