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Customer Ratings & Reviews

$729.99
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Customer reviews

Rating 4.4 out of 5 stars with 3543 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 146 Showing 2,901-2,920 of 3,543 reviews
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very grateful for the service. Excellent communication, and everything.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    like the frig but the crisper drawers are too small

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 3 out of 5 stars

    Good but not great !

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really regret not having a light in the freezer !

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had one refrigerator but i need two for my big family need. This is why i decided to purchase a refrigerator. I searched online to get a new and found in bestbuy

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Price was right

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replaced with this unit, had a side by side before which never wanted to shut off and was using way to much elec.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Would have preferred split shelves.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had a Amana. This looks the same, but does not have split shelves. I think that was a good feature to have.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We purchased a refrigerator that we were not able to use. It was promptly replaced for a great Whirlpool with no replacement charges.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fit perfectly

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was able to change the way the door opened easily

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A very nice fridge. Has a brand new smell that needs to air out though!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good value and quality refrigerator!

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new refrigerator it has lots of room to store all my groceries!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beautiful appliance

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Appliances look great!!! Perfect fit and all descriptions given at time of purchase were completely accurate. Love them.

    I would recommend this to a friend
  • Pros mentioned:
    Size
    Cons mentioned:
    Freezer light

    Rated 3 out of 5 stars

    Cheaply put together, Made in Mexico, Big Freezer

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large, made in Mexico Whirlpool. Not made well at all, cheaply put together, noisy, not energy efficient, but inexpensive and plenty of space with a large freezer. Cons: -Made in Mexico -Cheaply made -- everywhere. Everywhere there was excess glue at the seams (even gunk between the glass on the shelves), things slightly askew, imperfections everywhere in the manufacturing. Nothing major, but all around you can see how cheaply it was put together. Even the bins feel cheap (thinner plastic than the older models). -Unit is about 20% noisier than the old unit it was replacing (another Whirlpool from 12 years ago). Not terribly noisy, but certainly somewhat noisier than previous models. -The outside doors (both for the freezer and main compartment) feel cold (or at least cool) to the touch when the unit is turned on -- not room temperature as with normal refrigerators -- showing the insulation isn't very good (the outside doors on every other refrigerator I've seen has always been at room temperature). -Energy-wise, it's only so-so, with a rating of 436kw/h (it's not EnergyStar rated and not very efficient). Compare that to numbers in the high 300s for EnergyStar rated ones of similar size. -No LED light in the Freezer. Really, Whirlpool? Really? Pros: -Cheap. When on sale it can be an ok deal (if the thing lasts) for what you get. If you don't have a lot of money, you get a big fridge and large freezer for a moderate price. -Lots of freezer space: the 6.1 cubic foot freezer is nice if you freeze a lot of things as I do. Much bigger than 18 cubic foot models that only have 4-5 cubic foot freezers (the main reason I bought this, instead of better-made 18.2 cubic foot models from GE or other makers). To me, Whirlpool is no longer the brand it used to be -- not at all -- and is no longer a selling point. I don't mind it being made in Mexico (as a lot of brands are made there now) but unless you pay through the nose for their high end models, you now get cheaply put together stuff that is manufactured in Mexico very sloppily. I would NOT honestly recommend it to a friend, but did buy it myself for the affordability and large freezer size. My suggestion is to look for the features and size you need, and purchase based on that, NOT on the brand anymore. Also, if you have a credit card that doubles the manufacturer's warranty, it might not be a bad idea to put it on such a card. The main selling point is the price (affordable when on sale) and the large freezer and main compartment space. I've had it a relatively short time, and it works. We'll have to see for how long. Not a 4- or 5- star unit by any means, that's for sure. Not a 1-star either (it does work), but in the 2-3 star range.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Spacious. Can’t beat the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was purchased to replace the fridge in the garage. It is spacious and well lit and cools well. It is a little noisy but I don’t care

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Inexpensive Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent service,great price and warranty! This was purchase for a Rental property! They delivered it on time, installed it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for my family and really good people who brought it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator fit the space and needs of our family great. I was impressed with flexibility of the shelves.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great SImple Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a regular Box Refrigerator. This has plenty of space and large freezer on top. Love the adjustable shelves ......easy to wipe and keep clean

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge,good value, only suggestion is to supply another tray for the door

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirpool is amazing

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Amazing for the price. Would buy again. Beautiful color black.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    OK product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First impression, the doors are not of high quality.

    No, I would not recommend this to a friend