Customer Ratings & Reviews
- Model:
- WRT311FZDB
- |
- SKU:
- 8982038
Customer reviews
Rating 4.4 out of 5 stars with 3543 reviews
(3,543 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Love it
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I've been looking for a refrigerator for a long time and to find one at such a good price it was amazing to finally be able to use it after it was delivered l.
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Does the job
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Fingerprints do show on front But otherwise works great
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend Rated 5 out of 5 stars
well worth it
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It looks good and works well. there is plenty of room in both the fridge and freezer.
I would recommend this to a friendRated 5 out of 5 stars
So Far So Good
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice and open, we had the side by side and tired of not fitting a pizza box in it.. This is great.
I would recommend this to a friendRated 5 out of 5 stars
Good value
||Posted . Owned for 9 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought on sale as a replacement to our 2nd fridge. Good value
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Easy pick up
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like being able to place an online order and then it is ready to pick up in store.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great shop refrigerator!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought it as a second refrigerator to put in my husband’s shop. We are constantly using it. Works great.
I would recommend this to a friendRated 1 out of 5 stars
DONT waste your time with this fridge.
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Would NEVER recommend this fridge. First one I got came broken. Had to have it returned and another one re delivered. The first fridge we received was completely disassembled and i could choose which side i wanted the handles on. The handles already came on the second fridge on the opposite side than I wanted. Not sure if it was whirlpool or Best Buy that put it together but they made it almost IMPOSSIBLE to remove the black caps on the top of the fridge where the hinge connects the freezer door to the actual fridge itself. Had to drill out and remove and took MULTIPLE hours. And due to this inconvenience, it has scratched up all around the 3 screws on top of the fridge. I am extremely dissatisfied and will NEVER buy a whirlpool fridge ever again or buy any appliances through best buy ever again . I will make sure to tell all family and friends the same. Horrible design. Not a person to typically leave reviews but this warranted a horrible review so people don’t deal with the same issues and waste their time.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates.
Rated 5 out of 5 stars
Excellent Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge. Ice maker works excellently. What else can I say. My wife loves it and is very pleased. Good job Whirlpool/BestBuy.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
New Refridgerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with our purchase, sales associate, time in store, and purchase time and delivery of item . Hauled ofvour old one. Great Service!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Great experience!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The young lady that helped us was great. Would love to work with her every time.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 2 out of 5 stars
Not great
||Posted . Owned for 5 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought a while ago for a new construction home and didn’t take out of the packaging for several months. Unfortunately it was all scuffed and scratched up after opening. The freezer keeps creating a solid sheet of ice that all of our food sticks to. We’ve made sure the temp isn’t too low, no vents are blocked and that the door is staying kept shut but it keeps happening.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Rated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very pleased with final repaired product. Service and delivery excellent.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator is good.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery person was terrible. Took more time trying g to get out of work than just getting the job done.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great Fridge!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great Fridge! Only negative is shelves are placed a bit awkwardly. Looks better in person than online.
I would recommend this to a friendRated 5 out of 5 stars
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great find at Best Buy! They are keeping up with stock and price competitive!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 2 out of 5 stars
Noisy compressor!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The compressor is noisy. My home is open concept and you hear the compressor running when you open the front door, when your are in the bedroom, and everywhere. Geek Squad came out and said all of them are like that now. I love the frig, but not the noise. I am now checking into acoustic soundproofing on the wall behind it. I do plan to contact Whirlpool next.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, MargaretW. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Replace old refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This has been a great purchase for your family great price
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Perfect for the garage!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.On time quick delivery, works great, no problems so far!
I would recommend this to a friendRated 5 out of 5 stars
A Simple Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I needed to replace a refrigerator at my rental property quickly and Best Buy made it so simple and easy to get everything taken care of.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend

















