Customer Ratings & Reviews
- Model:
- WRT311FZDB
- |
- SKU:
- 8982038
Customer reviews
Rating 4.4 out of 5 stars with 3543 reviews
(3,543 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.
This summary was generated by AI based on customer reviews.
Rated 5 out of 5 stars
Great Fridge for a first time home buyer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t have a water line yet for a ice maker. But this fridge allows me to get the ice maker later after I install the water line.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Roomy refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great garage refrigerator. It’s roomy inside and has lots of storage space.
I would recommend this to a friend- Cons mentioned:Freezer light
Rated 1 out of 5 stars
Junk!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was my 2nd whirlpool after my first one I had for 14 years leaked from freezer to inside of fridge. Same thing happened with this one and I only had it for two weeks. Water pooled up in back on top shelf. I exchanged the fridge for an Lg more expensive model. Five stars for customer service in store. The salesman was great and it was no problem exchanging it. I just payed the difference.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friend Rated 5 out of 5 stars
excellent service
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.excellent service delivery on time nice delivery crew left the place clean picked the old itam
I would recommend this to a friendRated 5 out of 5 stars
The Best One Yet
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Spacious inexpensive and does everything I need it to
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 3 out of 5 stars
Basic refrigerator for garage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Meets my needs perfectly. No bells and whistles but works well
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 5 out of 5 stars
Very Functional W/Few Frills
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a very functional fridge but with few frills. Still worth the purchase if you are looking for a cheaper/basic replacement.
I would recommend this to a friendRated 5 out of 5 stars
Excellent product - good space
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for the money ! Good space inside, looks good, fairly solid shelves and inserts. No freezer light but overall great fridge !
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Love my fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product and the drivers/delivery set up guys were phenomenal!!!!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Very nice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very good for the price. Much more storage room than the size would suggest
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Love my black frig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Love my new frig and it holds so much!!!love the see thru drawers,door holders and the black exterior. Wouldn't change a thing!!!
I would recommend this to a friendRated 4 out of 5 stars
Good Whirlpool Refrigerator 20.5 cu.ft
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It is good quality. I'm happy with it. I recommence it to everybody.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 1 out of 5 stars
Horrible product
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very disappointed with this purchase. I recieved the refrigerator 5/6/2020 and the doors were not assembled correctly so they sent me a new one. I recieved the 2nd refrigerator about a week later. Well the new one worked for maybe a week and then stopped cooling. Causing me to lose ALL of my groceries I had just bought. About $200 worth of food! Couldnt get ahold of anyone on the phone and the appliance manager at the west Saginaw location in lansing NEVER got back with me after multiple attempts of going into the store. So after 15 days they told me I could not return or exchange without using my geek squad protection or go through whirlpool. So now here i am almost 3 months and my refrigerator still does not work. I have been a loyal best buy costumer for 9 years now. I will NEVER buy another appliance from best buy!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey 11111111, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Great price
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice this product suppose to last long and hoping to have it for long
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Nice family refrigerator at an affordable price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I reviewed the product in store and it fit the needs of the family and and many attractive features .
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 1 out of 5 stars
Disappointed
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator stopped working 15 months after delivery. It started with the refrigerator section freezing even while at recommended setting. After I turned it off and back on, the freezer section only blows cold air but would not freeze. after 3 days both sections stopped working. My advise, do not buy brand name, buy cheap and add a 5 year plan. Quality is a game of chance these days. I tried LG with Home Depot same issue.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Ok refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Its a good refrigerator but it doesn't seem to freeze items in the freezer door part.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Excellent basic refrig
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Basic, solidly built, refrig. Well designed and thought out shelving. Like the clean minimalist exterior styling.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Outdoor fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge for outdoors. Only did not need the lower boxes for vegetable's
I would recommend this to a friendRated 5 out of 5 stars
Great 2nd fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Our old backup fridge died. I'm glad we picked this model to replace it. Sizeable storage in fridge and freezer. Good deal too.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend

















