Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$729.99
Save $260
The comparable value is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3543 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 149 Showing 2,961-2,980 of 3,543 reviews
  • Rated 5 out of 5 stars

    Great Fridge for a first time home buyer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I don’t have a water line yet for a ice maker. But this fridge allows me to get the ice maker later after I install the water line.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Roomy refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great garage refrigerator. It’s roomy inside and has lots of storage space.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 1 out of 5 stars

    Junk!

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was my 2nd whirlpool after my first one I had for 14 years leaked from freezer to inside of fridge. Same thing happened with this one and I only had it for two weeks. Water pooled up in back on top shelf. I exchanged the fridge for an Lg more expensive model. Five stars for customer service in store. The salesman was great and it was no problem exchanging it. I just payed the difference.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent service

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent service delivery on time nice delivery crew left the place clean picked the old itam

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    The Best One Yet

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Spacious inexpensive and does everything I need it to

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Basic refrigerator for garage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Meets my needs perfectly. No bells and whistles but works well

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very Functional W/Few Frills

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very functional fridge but with few frills. Still worth the purchase if you are looking for a cheaper/basic replacement.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent product - good space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for the money ! Good space inside, looks good, fairly solid shelves and inserts. No freezer light but overall great fridge !

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my fridge!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product and the drivers/delivery set up guys were phenomenal!!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very good for the price. Much more storage room than the size would suggest

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my black frig

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love my new frig and it holds so much!!!love the see thru drawers,door holders and the black exterior. Wouldn't change a thing!!!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good Whirlpool Refrigerator 20.5 cu.ft

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is good quality. I'm happy with it. I recommence it to everybody.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible product

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very disappointed with this purchase. I recieved the refrigerator 5/6/2020 and the doors were not assembled correctly so they sent me a new one. I recieved the 2nd refrigerator about a week later. Well the new one worked for maybe a week and then stopped cooling. Causing me to lose ALL of my groceries I had just bought. About $200 worth of food! Couldnt get ahold of anyone on the phone and the appliance manager at the west Saginaw location in lansing NEVER got back with me after multiple attempts of going into the store. So after 15 days they told me I could not return or exchange without using my geek squad protection or go through whirlpool. So now here i am almost 3 months and my refrigerator still does not work. I have been a loyal best buy costumer for 9 years now. I will NEVER buy another appliance from best buy!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey 11111111, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice this product suppose to last long and hoping to have it for long

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice family refrigerator at an affordable price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I reviewed the product in store and it fit the needs of the family and and many attractive features .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Disappointed

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator stopped working 15 months after delivery. It started with the refrigerator section freezing even while at recommended setting. After I turned it off and back on, the freezer section only blows cold air but would not freeze. after 3 days both sections stopped working. My advise, do not buy brand name, buy cheap and add a 5 year plan. Quality is a game of chance these days. I tried LG with Home Depot same issue.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Ok refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its a good refrigerator but it doesn't seem to freeze items in the freezer door part.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent basic refrig

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic, solidly built, refrig. Well designed and thought out shelving. Like the clean minimalist exterior styling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Outdoor fridge

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for outdoors. Only did not need the lower boxes for vegetable's

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great 2nd fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our old backup fridge died. I'm glad we picked this model to replace it. Sizeable storage in fridge and freezer. Good deal too.

    I would recommend this to a friend