Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

$729.99
Save $260
The comparable value is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3543 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 150 Showing 2,981-3,000 of 3,543 reviews
  • Rated 5 out of 5 stars

    Great value

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased for my elderly Dad. Wide door access to shelves easy to reach with good lighting. No frills, basic is what he needed.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just the right size.

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just wish I didn’t have to wait so long to be delivered.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a good buy for what my husband and I needed for our new home.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    perfect size for the second fridge/freezer in gar

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the top freezer and lower fridge. Wide open spaces perfect for all size dishes or packages.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great Fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just love the looks and layout of this fridge. Works great in the basement and pool area.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator review

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a perfect size and plenty of drawer space all around excellent fridge

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We got this refrigerator for our basement. It is great for a second refrigerator. I love how the shelves are spaced.

    I would recommend this to a friend
  • Cons mentioned:
    Door seal

    Rated 2 out of 5 stars

    Not Energy Star rated

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is not Energy Star rated. I was misled by the salesman that it was. The doors want to swing shut even though it is level

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Teddy, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Good Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice fridge. Best for the money. Cheapest price I could find

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Really Practical!

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best bang for your buck....really a Best Buy for anyone who needs a garage fridge for overstock items.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for price

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This product is not entirely stainless steel; only the front door.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 2 out of 5 stars

    Noisy!

    |
    |
    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Rather noisy. It will take some getting use to. Things are cold, which is good.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello IreneG! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along. WhirlpoolBrand

  • Rated 4 out of 5 stars

    What I wanted

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple, serviceable refrigerator. If you want a cost-effective machine, this fits the bill

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works well

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool refrigerator works well interior is well thought and the fit and finish is outstanding.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works great !

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Use it as my backup fridge in the basement. Have lots of storage space. Love the black finish.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    As advertised.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the brand a service man told me has the least problems compared to other brands in this price range.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Ms.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I never really used the refrigerator. It was too big and had to have it exchanged for a smaller one. However, some of the metal bars across the door shelves were bent and very poor quality.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Ordered online, couldn't be happier.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator was delivered on time. The delivery crew was knowledgeable, professional and quick with the installation.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it much better then what I had.

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just fit in my space, did not order the ice maker, maybe later. Very bright inside and love the way it is organized.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Not for garage use

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This sits in the garage and has condensation droplets inside the fridge. Looked at warranty and apparently this fridge is not intended for garage use. Bummer. Otherwise, the freezer works fine.

    I would recommend this to a friend