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Customer Ratings & Reviews

$729.99
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The comparable value is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3543 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 157 Showing 3,121-3,140 of 3,543 reviews
  • Rated 5 out of 5 stars

    Excellent Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Have had several of these and not a problem. Well made American product!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My new fridge gives me extra space that I needed.. highly recommend it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my parents needed a fridge and this one was a good choice.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Garage refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    we had out last garage reftrigerator for 20 yrs great item for a great price

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It works smoothly. It is very spacious. I really like this refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 2 out of 5 stars

    Cheap quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It looks nice and is easy to fit a lot of food but the inside lining has started cracking and e have only had it a month. Very frustrated.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey BrigieH, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great basic fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this fridge for an extra fridge in the garage. It completely meets my expectations.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Stand by Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fast delivery and polite delivery men also it was in stock

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Temp is too high in the fridge compartment

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this fridge brand new from Best Buy. It was delivered promptly and on time. However, after using it for just a few days, we noticed that the temperature was not getting low enough. I set the thermostat to the coldest setting, but it still does not get below 40 degrees. Occasionally, it will get down to 39, but it never gets any colder. I contacted customer support, and they told me to wait a few days to see if it would get any better. However it hasn't. I would not recommend this refrigerator.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Jkeltonga, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    not enough shelves in door

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough shelves on door. Should be a trey to hold ice in freezer but there is not

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Junk

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had this unit 30 days and have had to call in for service twice. Best buy delivery team damaged the drywall in my house brining the unit in. Guess who won't return my calls or stand buy their product

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very happy with appliance. Had trouble with delivery, 3 times

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 2 out of 5 stars

    not a good item

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the freezer compartment which is frost free , keeps freezing up it looks like snow in the freezer had a repairman come once, waiting for a second repairman, not happy so far with whirlpool

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      tomishere99, thank you for your review. We would like to inquire about your review with you. Please email us at [email protected] at your earliest convenience with your user name (tomishere99), copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, Whirlpool® Social Care WhirlpoolBrand

  • Rated 5 out of 5 stars

    Lots of bang for buck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room for a great price . Perfect for lots of room and small budget.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Can see everything from top to bottom including dr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can see everything from top to bottom including in side the pull out drawers

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge for a cheaper price. Gets the job done.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent customer service...great refrigeration and ice maker too

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good frige gor the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Basic fridge but works great with lots of space easy to clean perfect for my space

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does agreat job for the price

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent choice for the money. No frill just does the job.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, our refrigerator is working very well. I like its size and the way the top shelf has enough room for tall containers.

    I would recommend this to a friend