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Customer Ratings & Reviews

$989.99

Customer reviews

Rating 4.4 out of 5 stars with 3543 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

89%
would recommend
to a friend

Customers are saying

Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 160 Showing 3,181-3,200 of 3,543 reviews
  • Rated 3 out of 5 stars

    A basic Refer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nothing special about this one. I put several in home that I rent out and one did go bad after 26 months. Of course I was told that "It's out of the warranty period" Just 2 years isn't very long to get out of a refrigerator.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent fridge. No issues. Everything has been great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    So far everything is excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator work perfect Whirlpool didn't disappoint

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    2nd. Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice. Bought it for basement 2nd refrigerator.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have had nothing buy issues with this model. At first the water stopped working. That was repaired. Now we have had ongoing issues with the ice maker. It haven't been fixed yet.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator with a lot of space and great cooling.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big frig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The frig is working out GREAT for US lots of space

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Was it a lemon?

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Was pretty happy with this purchase UNTIL it started giving out on us after 3 1/2 years of use. Cost $280 to fix a fan when we noticed it was not cooling well. Less than a month later noticed it happening AGAIN. This time the board alone would cost $299. Called Whirlpool and was notified that it only had a year of warranty with them. Decided to just buy another fridge- but NOT Whirlpool. Hopefully this new GE one will last longer, considering we take care of our appliances and don’t damage them. Was it a lemon? I think, probably yes.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey AlexM, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Great refrigerator for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was the best price for the refrigerator we needed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Gift for my daughter

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My daughter just love this refrigerator spacious and color

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Very efficient refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy has excellent service, variety and fair prices!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    good as a second refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    should have better shelve and storage units for the price.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love it, lots of great deep shelves that holds big pots.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best refrigerator ever!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's great, I love the settings and how fast it cools it down.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and a lot of space to Energy saver.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good space, good quality, worth the money I pay, satisfied.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    no luck

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First frig had dent, declined. 2nd one after changed door opening it doesn't close right, constant running , exchanged. 3rd one freezer light not working

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      1925, we thank you for your review, and are sorry to hear of the concerns you're having with your Whirlpool® Refrigerator. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email. Thank you Whirlpool Social Care WhirlpoolBrand

  • Rated 2 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too noisy!_---------------------------------------

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    good basic fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had an old side-by-side for 25 years fail us and needed a refrigerator. Chose a basic one for our budget but didn't realize how low the bottom shelf was. Husband made a platform which made it easier to access.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice looking refrigerator inside and out ....

    I would recommend this to a friend