Customer Ratings & Reviews
- Model:
- WRT311FZDB
- SKU:
- 8982038
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
to a friend
Customers are saying
Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.
This summary was generated by AI based on customer reviews.
Works great in the garage!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good brand---good reviews. I recommend to everyone.
I would recommend this to a friendGreat refrigerator!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. Perfect for the price as well!
I would recommend this to a friendexcellent fridge for the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It has nice adjustable shelves. Keeps food very cold.
I would recommend this to a friendDifferent than the one on display
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Beware stainless vs monochromatic stainless. also beware best buy only allows 15 day exchange or refund now. NEW POLICY,. They just lost a 2000.00 TV sale with me over this.
No, I would not recommend this to a friendlarge basic fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I know its basic but its too loud! my 25 year old one I replaced was much quieter. I will go to best buy and complain and hope they replace or fix it.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .drummerd, thank you for your review. We would like to inquire about your review with you. Please email us at [email protected] at your earliest convenience with your user name (drummerd), copy of the review, your name, address, a phone number, model and serial number, and date and purchase. Also please let us know if you have any extended service plan. We look forward to your reply. Thank you, Whirlpool® Social Media Relations Team
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator won’t get to temperature in either the freezer or refrigerator. Have tried to contact Best Buy and can’t get past their customer support. Have lost a ton of food because it is either thawing in the freezer or freezing in the refrigerator
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
Worked for 6 months, broken for at least 2
||Posted . Owned for 8 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I don’t usually write reviews at all, but I had to write this. It worked great for 6 months, then it completely stopped cooling (as in, literally blowing room temp air). It took a month to get service under manufacturer’s warranty, only to find out the part needed is on backorder for 4 weeks, so I will have been out this refrigerator for at least over two months (out of 8 months I will have owned it) by the time it is working. This is not acceptable for an essential, expensive appliance like a fridge. Even when it is working again, I will not have any confidence that it will continue to operate, nor be fixed in a timely manner if it does breakdown again. I understand being understaffed, and having supply chain issues, but that should be no excuse to have your customers waiting with nonfunctional equipment for so long. I blame none of the reps or technicians I spoke with: this is strictly Whirlpool
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, BrynnD. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Fridge working great as list
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge is fit my budget ,just simple operation
I would recommend this to a friendPerfect size for my needs
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great sale price for this selected item at my store
I would recommend this to a friendGood back up fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I use mine as a back up fridge and it works. The shelves are not as easily adjustable as I would like.
I would recommend this to a frienda little Noisy refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator isn't extremely noise but is next to a bedroom and you can hear it pretty well through the walls.
No, I would not recommend this to a friendWhirlpool Refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Highly recommend whirlpool. Will purchase all whirpool products.
I would recommend this to a friendAwesome Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator. The best part is that it is almost exactly like my old one. I especially like the configuration of the interior. It also runs fairly quiet.
I would recommend this to a friendNever again
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator arrived on time and home delivery company was amazing; however, item was dirty/greasy. Had terrible customer service when called about order. Customer service rep working from home and very very rude to delivery crew and myself. Had item picked up for return on 2/25 and have not had my leasing plan credited.
No, I would not recommend this to a friendPerfect for my rental unit
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would recommend to get electronics from Best buy. They are the best at service.
I would recommend this to a friendWorking as it should
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I received this refrigerator. It had a scratch on it. It didn’t affect the operation of the appliance. I was told a gift card would be sent. It’s been few weeks now. Still haven’t received it. Also I did check every mail that came in.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello coll, please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Good fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Lowest price fridge for today’s overpriced items. Keep’s temperature cool.
I would recommend this to a friendCould be better!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.There was no container to store eggs included. Also the bottom shelf on the door only holds one row of drinks instead of the typical two per row.
No, I would not recommend this to a friendNoisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works good but has a noisy humming sound, not sure if it's the icemaker or the refrigerator.
No, I would not recommend this to a friendCrummy service
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.OK, so I am still getting Review your product on a product I HAD THE GEEK SQUAD COME TAKE BACK. I AM ALSO STILL GETTING CHARGED FOR THIS REFRIGERATOR THAT IS NOT IN MY HOME. I DID NOT LIKE THE REFRIGERATOR, .I EXPLAINED THAT TO Best Buy TWO DAYS AFTER GETTING IT. I FOUND ANOTHER REFRIGERATOR AND THEY BROUGHT ME THAT ONE AND TOOK OUT THE WHIRLPOOL. IT IS NOT IN MY HOUSE> THE SAME FOUR MEN WHO BROUGHT IT TO MY HOUSE, TOOK IT OUT AND PUT THE NEW ONE IN, BUT THEY LOST THE REFRIGERATOR AND SO NOW AFTER ABOUT 17 DIFFERENT PEOPLE I have contacted and tried to get to see the issue, am I happy? NO. I am tired of fighting it, so I am resting, but I will not pay for a refrigerator I don't have.
No, I would not recommend this to a friend