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Customer Ratings & Reviews

$729.99
Save $260
Comp. Value: $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3540 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 75 Showing 1,481-1,500 of 3,541 reviews
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Happy with this frig , great for a back up 2nd frig without all the bells and whistles .

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good little fridge!

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator. Simple, clean and works well. I would recommend this fridge!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    High pitched, loud, no decent temp control

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After 5.5 hours this thing was not down to 40 degrees so I put it up to the highest setting. It was still not down to 40 when I went to bed so I put ice in it. It ran for two days straight and finally started to shut off. The inside of the refrigerator was around 32 degrees. I put it down again and the temp rose to 45 degrees at which point I put it back up. In addition to this, the nastiest high pitched sound was coming out of it when it was running. I could hear it upstairs it was so bad. It was a bit like torture to have to listen to it from the kitchen when cooking. Day 2 I requested this to be returned and ordered an LG.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, EllenS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool 20.5

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works good. Good delivery but I had to switch door to open the other way

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size and work by now excellent, good choice for a very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Freezer/ fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Top freezer/ refrigerator. I've had it a couple years now and now complaints. Works great.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Purchase from Gabriel at Best Buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Thank you Gabriel for your very great help when we needed a refrigerator within just several days. Youi helped us so much--and two weeks later with out warranty extension. We are grateful to you and look forward to coming to you for a small television when we decide to replace our present (non-smart) tv. tom & kathy b. Downers Grove, IL

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 3 out of 5 stars

    Think twice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a very nice unit however, there is NO LIGHT in the freezer. How stupid of me not to check before I bought it. I need to use a flashlight to see what I want to get out of it. Other than that I like it. The stainless steel outside is great and easy to clean with the approved cleaner.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good quality fridge with please room & strong cool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good fridge, good amount of room in it and strong also

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good for the money

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had limited space, this Refrigerator seems to be just what we needed

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great product for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This frig is worth buying . It is nice and big. Simple back efficient . We recommend.so if you are looking for basic this is it.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent second refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installed in my garage, great for drinks and overflow groceries. Good temperature monitoring.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Right size.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My garage fridge that I purchased in 1976 finally died. I decided to replace it with another Whirlpool. It works well.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Perfect small fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge for our small space! Nice and bright inside even when very full.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very great fridge. Not high end but for the price it's perfect. Lots of space

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    I Got What I Wanted

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was the only refrigerator in a medium price range that was the exact size I wanted, about 33" wide and 30" in depth. Most of them are deeper and stick out too far from the counter. It seems to have a bit of moisture inside, but it's been very hot in the house and I may have put the food back in too soon. I would have liked a bigger meat compartment, and a light in the freezer, but it's keeping the food cold and overall it's good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had door reversed, so they came out again to fix it. Works great now

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Beauty refrigerator and great quality

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great value, great quality the best.Great value, great quality the bestGreat value, great quality the bestGreat value, great quality the bestGreat value, great quality the best.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Good fridge overall

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted a simple fridge. This fridge meets my needs and I would recommend this fridge

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Quality for a low price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were looking for a refrigerator at a low cost, plenty of space and sturdy that would could use for a down stairs backup. It is perfect.

    I would recommend this to a friend