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Customer Ratings & Reviews

$729.99
Save $260
Comp. Value: $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3543 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers admire the 20.5 Cu. Ft. Top-Freezer Refrigerator for its ample interior size and generous space, making it a good fit for various needs, and its reasonable price. The temperature control is easy to adjust, and the color and design are also appreciated. However, some customers have noted that the refrigerator can be a little noisy and would prefer a light in the freezer.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 85 Showing 1,681-1,700 of 3,543 reviews
  • Rated 2 out of 5 stars

    Warm refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought for our garage specifically told operators why we needed this and he suggested this one…well these don’t stay cold in the winter..are you kidding me..I’ve heard others talk about these we told the sales guy on phone we wanted one that DID NOT DO THIS ! We bought it in summer so boom to late to return..THIS SHOULD BE NOTED WHEN YOU BUY! I will say it’s nice for price ( even though they’re all over priced) if it was cold year long it would get a 5 star..DONT YOU EXPECT IT TO BE COLD ALL YEAR?

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello, we are sorry to hear about your concern with your refrigerator. Model WRT311FZDW is intended for use in a location where the temperature ranges from a minimum of 55°F (13°C) to a maximum of 110°F (43°C). The preferred room temperature range for optimum performance, which reduces electricity usage and provides superior cooling, is between 60°F (15°C) and 90°F (32°C). It is recommended that you do not install the refrigerator near a heat source, such as an oven or radiator. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Quality

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice appliance. And quiet . And nice bright light interior

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice refrigerator ,,but should have came with ice maker ,,bought icemaker on line for 50.00 but never came with wire harnesss which was 40.00 because new refrigerator has a 5 pins not 4 pins like other,,was a rip off,

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    great refrigerator so far only have it for a week.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    love the clear shelves and drawers. plenty of room in the freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    working well...

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    my food and liquids are cold the way I like them. freezer is good.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Amazing Unit

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Solid, quality unit, bought for my mom. Great quality for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    great refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    perfect size fridge for the basement as a second unit to keep drinks and for use when we have parties

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    Good buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator just what I needed, wish it had a light in the freezer though

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    What I expected for our 2nd refrig

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good layout for maximum use. Adjustable, does not have a freezer light.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Works as expected

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works as expected thus far. It cooled down pretty quickly when we plugged it in. Now, just need to add the ice maker kit.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Gift for my mom. Nice size and works great ! She has space for everything. She loves the ability to put gallon sized containers in the doors.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! It has so much space compared to my previous one.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good basic refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good "no frills" refrigerator. Bought to replace one very similar and so far no problems.

    I would recommend this to a friend
  • Pros mentioned:
    Price

    Rated 4 out of 5 stars

    Good product

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good product for the price. I would recommend this to a friend.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    nice size ,nice price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice size refrigerator for the price no bells or whistles

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit to use as a second refrigerator. Perfect for additional storage

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Excellent basic refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this refrigerator for drinks in our garage. Works great!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Fridge and Great Service!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought a LG from Lowes and I had problems not cooling enough straight from the store. Its a long story but basically I returned it and went to Best Buy and purchased this fridge and it works great like you would expect and the salesperson was awesome!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    A Step Up from your Basic white kitchen

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No bells or whistles, but as far as a newer, modern look, definitely a step from your basic white kitchen appliance package. I wouldn't suggest this for a large family that stores a lot of food, but has a decent amount of room for normal weekly food storage. Price was far and looks good in my refreshed kitchen

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ice maker was installed 8 days later after refrigerator was installed because the wrong one was sent with the original order. When it was finally installed it hasn't worked. I had to put a call for service and now have to wait another 22 days.

    I would recommend this to a friend