Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel.
  • Angle. Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel.
  • - Height: 66-1/4" - Depth: 32-7/8" - Width: 32-3/4" - Depth including handles: 32-7/8"
  • 20 CU. FT. Frameless Glass Shelves Flexi-Slide™ Bin Humidity-Controlled Crispers
  • Frameless Glass Shelves Store more items on each shelf with Frameless Glass Shelves.
  • Flexi-Slide™ Bin Make space for tall items with the Flexi-Slide™ Bin.
  • Humidity-Controlled Crispers Stores fruits and vegetables in the Humidity-Controlled Crispers.
  • EZ Connect Icemaker Compatible Easily add ice with the EZ Connect Icemaker Kit (sold separately).
  • LED Interior Lighting Keep food looking like it should with LED Interior Lighting.
  • Electronic Temperature Controls Choose the ideal temperature with Electronic Temperature Controls.
  • - NO PRESERVATIVES - READY IN 5 MINUTES - Recommended - Max - Min - Cheeseburger - Fresh
  • TG POVA mR - GALIRGUPES ber 300m S E CRV 12952 80 F B PETUR U SWEET 1
  • Sure, here is the corrected and grouped text from the image: **Freezer Section:** - Frah ME Geen - FoO Boenl Toran TT - des DY See pizza SR nd YE - I MOLY PEPPERONE - I FRUITARE - Daue - N3 G4 - IEAN OKUTT Ctc 9 **Refrigerator Section:** - TEMS TOAST - Doult gluten fee - COFA SOEY PEND - IES3 **Visible Products in the Image:** - Fruitaré - Deans - Skippy - Texas Toast - Moily Pepperoni - Gluten-free - Coffee - Green - Cheese - Meat - Vegetables - Dairy products This grouping separates the text into sections based on the image and corrects any typos or misinterpretations.
  • Available in 5 finishes - Monochromatic Stainless Steel - Fingerprint-Resistant Stainless Finish - Black - White - Biscuit This Item
  • A refrigerator for every home Whirlpool
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel

Model:
WRT311FZDM
SKU:
9536227
Highly rated by customers for:
$829.99
Save $250
Comp. Value: $1,079.99

Customer reviews

Rating 4.4 out of 5 stars with 3540 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 118 Showing 2,341-2,360 of 3,540 reviews

  • ok so far

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Its not a bad refrigerator but it loud Not all the time, but over all its still pretty good for the price.

    I would recommend this to a friend

  • Scratched unit

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works fine so far, but some cosmetic damage to outside.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

    I would recommend this to a friend

  • Great refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this unit to replace our worn out side by side. Much prefer the old school style of this fridge over the side by side, so much more room and much easier to find things.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • WHIRLPOLL FEEDBACK

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent product. delivered great. no problems.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

    I would recommend this to a friend

  • Very Satisfied With Purchase!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Highly recommend this model. From the sale, delivery, and enjoying the fridge for our game time beverages in the mancave.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • Works well.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After one month, it is working just fine. It is doing what it is supposed to do.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • Whirlpool refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator suits my needs. It’s pretty much a plan Jane frig, but still meets my needs.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

    I would recommend this to a friend

  • best brand

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This the best choice for me it came fast and filled the need i had my primary refer quit working and am still dealing with sears.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

    I would recommend this to a friend

  • Whirlpool 20.5 Cu. Ft.

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator for the money, good delivery time.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • AWesome fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was a hassle free sale . Staff was great and helpful . They offered me discount and deals and even delivery options

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

    I would recommend this to a friend

  • Great!

    |
    |
    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved knowing I didn't have to wait 2 months for a refrigerator when mine died. I've always been happy with Whirlpool appliances.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

    I would recommend this to a friend

  • Top Freezer Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really love our new refrigerator. Glad we picked stainless steel. Gives our kitchen a whole new look. My only complaint is that I asked for the doors to be on the left side and it didn't come that way.

    I would recommend this to a friend

  • Needed a replacement

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was damaged when it was delivered. It had several dents and scratches. The delivery guys told us to call BestBuy. We were able to get a replacement in a few days.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • Best buy St. Matthews is the best.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    One of the plastic shelves inside was Chip just a little bit of course Best Buy as always came through and replaced it at no cost

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • Good fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For what I paid it's a good fridge. Lots of room for everything. It is slow to get cold on start up. Took 36hrs.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • Happy mother

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far this refrigerator is great my mother loves it. It has plenty of space

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • what we needed good price and size

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    checked out online reviews and saw item in store, fit our needs. Bought with a price match with no problems. Very courteous salesman and delivery men.

    I would recommend this to a friend

  • Spacious freezer

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Would have been better if not damaged on arrival and it didn’t take three tries to get a refrigerator in my house

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • Whirlpool frigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works ok for garage frig. Black shows less fingerprints than white.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • Works Great

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This unit works great for our needs. No frills refrigerator but does the job. A little noisy but nothing annoying.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Biscuit

    I would recommend this to a friend
Page 118, Showing 2,341-2,360 of 3,540 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.