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Customer Ratings & Reviews

$829.99
Save $250
Comp. Value: $1,079.99

Customer reviews

Rating 4.4 out of 5 stars with 3540 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 120 Showing 2,381-2,400 of 3,540 reviews
  • Pros mentioned:
    Noise level, Overall performance

    Rated 5 out of 5 stars

    Great Fridg

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Fridg is a great compliment to our daycare center. Works as expected and is very quiet.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Lasted 2 years, stay away from this product.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Tried fixing the fridge 3 times with 2 different companies but they ended up telling me that they tried everything and nothing seems to fix the fridge. I've read others complaining about the same issues. Fridge would have condensation then suddenly starts freezing like crazy. spent over $400 on repairs for nothing. Very disapointing

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Exactly what I was looking for.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator I bought was perfect for my family's needs. It is very spacious and versatile with the storage compartments. We also got it for a great price and the service was very helpful.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great product at a reasonable price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wanted a simple,efficient white refrigerator and I am pleased to say this delivers.The sales people and delivery drivers were polite and professional.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Works

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good, works as expected, I haven't had any issues

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool is the best

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Replacing another Whirlpool since it had been a workhorse for 17 years. Used for business, opened and closed door 30 times a day at least. Get it

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good Frigidaire. I love I can recommend. It’s easi to use

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool 20.5 cu. ft refridgerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator but is a bit noisy when compressor runs.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    No warranty

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very upset that I tried to buy warranty at time of purchase, after delivery and then after final installation and Best Buy was unable to give me that option

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Great fridge for the cost

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product the only flaw I had was excessive moisture/ice build up in freezer, made a slight adjustment to the door and so far so good.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good inexpensive good looking fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a no extra features fridge and this one looks good and works great for what it is. Looks great work the other black appliances.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Movers

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good people and very helpful , they helped us move the fridge twice and still helped us with a claim

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Only one issue: the “legs” are not very adjustable. I had to put a piece of wood under one side at the unlevel location it went in.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like color. Nice frig very roomy, nicely designed

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great 2nd Fridge for the price. Perfect size for space available.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new Whirlpool

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It's just the right size for me. I like the openness of the shelves and drawers. Looks like I won't be finding moldy food I lost at the back of the refrigerator.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Do not buy

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not even a year later the compressor went out. My food was spoiled . Best buy had to send a third party company to fix this issue which took 3 weeks . A few months passed and the same issue again. This time it took 6 weeka to fix. They had me fill out a food spoilage form and they sent me a 300$ check to help w the inconvenience of loosing my food. Welp that check bounced! And when i call to get answers customer care ask for me to send a email to the administration team. Well i did and then I received a response saying i need to call. I call again and once again i was redirected to email . The protection plan is horrible .. this fridge is horrible. Dealing with best buy is a nightmare!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello, We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Good value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall good refrigerator. The layout wasnt quite what i wanted but it works.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Is a great fridge for a small kitchen. I also love that it has enough room inside the fridge. Freezer is not so big but is also not that small.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Am happy with my new refrigerator. Doesn't look big but it's deeper than my old one. Quiet, lighting good on the inside of fridge....no complaints

    I would recommend this to a friend