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Customer Ratings & Reviews

$819.99
Save $260
Comp. Value: $1,079.99

Customer reviews

Rating 4.4 out of 5 stars with 3540 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 3,540 reviews
  • Rated 4 out of 5 stars

    Good refrigerator for the garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with this refrigerator for my garage. It's not too big or too small.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Customer service needs work

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works fine as a fridge but I am very unlikely to buy anything from Best Buy again. The original fridge I ordered was delivered damaged. Poor customer service told me they couldn't get a replacement but I could get similar. But guess what, I had to pay more. Then the new one didn't match, isn't level, is noisy, and I had to put the handles, logo, and hinge covers on. It is dirty and not what I originally wanted. Overall, your delivery teams were excellent, but your customer service was horrendous.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Nice Fridge!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works as advertised and has lots of room.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a replacement for out garage. We are really happy with it - and it was on sale!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Large inside to a compact refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With limited space this refrigerator provides a large freezer and a good amount of space in the refrigerator.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great basic refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic refrigerator. The flexi-slide bins are great for adjusting the bins to fit your needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator Delivery and Installation

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very professional and did a great job.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Expected refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item ! It has enough space for foods and easy to open and close.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Worth it!

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and spacious! Very satisfied with our purchase. Still holding strong.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    20 cubic foot refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do, right size. Disappointed there's no night in the freezer

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Does the job

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an extra refrigerator and this one fit right in. A lot of space and a good price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    excellent

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice drawer space, side drawer space nice& plentiful, stainless doesn't leave prints on it like some stainless does

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Noise box

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator makes so much noise I have to wear headphones just to watch television, my 30 year old old fridge was quite compared to this sound machine.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey regretable, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Excellent and efficient

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the streamline look. This is a well designed fridge and it works efficiently. Great!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one I bought yet it’s simple enough to store what I need

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Helpful space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very helpful for additional food.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Almost exactly fits the space of the old one

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very attractive, great features,bigger than it looks on line. Fine price.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    LP

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great costumer service . Arrived on time as promised

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Love the fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and easily cleanable. I would recommend this product

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great frig for the price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig is a little loud but after awhile you don't hear it.

    I would recommend this to a friend