Skip to contentGo to Product Search
Gift Ideas
Main Content

Customer Ratings & Reviews

No content
  • Front. Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel.
  • Angle. Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel.
  • - Height: 66-1/4" - Depth: 32-7/8" - Width: 32-3/4" - Depth including handles: 32-7/8"
  • 20 CU. FT. Frameless Glass Shelves Flexi-Slide™ Bin Humidity-Controlled Crispers
  • Frameless Glass Shelves Store more items on each shelf with Frameless Glass Shelves.
  • Flexi-Slide™ Bin Make space for tall items with the Flexi-Slide™ Bin.
  • Humidity-Controlled Crispers Stores fruits and vegetables in the Humidity-Controlled Crispers.
  • EZ Connect Icemaker Compatible Easily add ice with the EZ Connect Icemaker Kit (sold separately).
  • LED Interior Lighting Keep food looking like it should with LED Interior Lighting.
  • Electronic Temperature Controls Choose the ideal temperature with Electronic Temperature Controls.
  • - NO PRESERVATIVES - READY IN 5 MINUTES - Recommended - Max - Min - Cheeseburger - Fresh
  • TG POVA mR - GALIRGUPES ber 300m S E CRV 12952 80 F B PETUR U SWEET 1
  • Sure, here is the corrected and grouped text from the image: **Freezer Section:** - Frah ME Geen - FoO Boenl Toran TT - des DY See pizza SR nd YE - I MOLY PEPPERONE - I FRUITARE - Daue - N3 G4 - IEAN OKUTT Ctc 9 **Refrigerator Section:** - TEMS TOAST - Doult gluten fee - COFA SOEY PEND - IES3 **Visible Products in the Image:** - Fruitaré - Deans - Skippy - Texas Toast - Moily Pepperoni - Gluten-free - Coffee - Green - Cheese - Meat - Vegetables - Dairy products This grouping separates the text into sections based on the image and corrects any typos or misinterpretations.
  • Available in 5 finishes - Monochromatic Stainless Steel - Fingerprint-Resistant Stainless Finish - Black - White - Biscuit This Item
  • A refrigerator for every home Whirlpool
  • How to Measure for Your Refrigerator Video video 1 minutes 36 seconds
  • How to Prep for Refrigerator Delivery and Install video 1 minutes 33 seconds

Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel

Model:
WRT311FZDM
SKU:
9536227
Highly rated by customers for:
$819.99
Save $260
Comp. Value: $1,079.99

Customer reviews

Rating 4.4 out of 5 stars with 3540 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 141 Showing 2,801-2,820 of 3,540 reviews

  • Good refrigerator for the garage

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I'm happy with this refrigerator for my garage. It's not too big or too small.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • Customer service needs work

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works fine as a fridge but I am very unlikely to buy anything from Best Buy again. The original fridge I ordered was delivered damaged. Poor customer service told me they couldn't get a replacement but I could get similar. But guess what, I had to pay more. Then the new one didn't match, isn't level, is noisy, and I had to put the handles, logo, and hinge covers on. It is dirty and not what I originally wanted. Overall, your delivery teams were excellent, but your customer service was horrendous.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Nice Fridge!

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator works as advertised and has lots of room.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • Great Refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this as a replacement for out garage. We are really happy with it - and it was on sale!

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • Large inside to a compact refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    With limited space this refrigerator provides a large freezer and a good amount of space in the refrigerator.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • Great basic refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great basic refrigerator. The flexi-slide bins are great for adjusting the bins to fit your needs.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

    I would recommend this to a friend

  • Refrigerator Delivery and Installation

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The crew was very professional and did a great job.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

    I would recommend this to a friend

  • Expected refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great item ! It has enough space for foods and easy to open and close.

    I would recommend this to a friend

  • Worth it!

    |
    |
    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Affordable and spacious! Very satisfied with our purchase. Still holding strong.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • 20 cubic foot refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Does what it's supposed to do, right size. Disappointed there's no night in the freezer

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • Does the job

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed an extra refrigerator and this one fit right in. A lot of space and a good price.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • excellent

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    nice drawer space, side drawer space nice& plentiful, stainless doesn't leave prints on it like some stainless does

    I would recommend this to a friend

  • Noise box

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator makes so much noise I have to wear headphones just to watch television, my 30 year old old fridge was quite compared to this sound machine.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey regretable, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Excellent and efficient

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love the streamline look. This is a well designed fridge and it works efficiently. Great!

    I would recommend this to a friend

  • Fridge

    |
    |
    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best one I bought yet it’s simple enough to store what I need

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • Helpful space

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is very helpful for additional food.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White

    I would recommend this to a friend

  • Almost exactly fits the space of the old one

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very attractive, great features,bigger than it looks on line. Fine price.

    I would recommend this to a friend

  • LP

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great costumer service . Arrived on time as promised

    I would recommend this to a friend

  • Love the fridge

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very spacious and easily cleanable. I would recommend this product

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend

  • Great frig for the price

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig is a little loud but after awhile you don't hear it.

    This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black

    I would recommend this to a friend
Page 141, Showing 2,801-2,820 of 3,540 reviews
Sign in or Create Account

Get the latest deals and more.

Best Buy appLearn more
Share on YouTubeShare on InstagramShare on TikTokShare on FacebookShare on PinterestShare on X
Best Buy Canada
AccessibilityTerms & ConditionsPrivacyInterest-Based AdsState Privacy RightsHealth Data PrivacyDo Not Sell/Share My Personal InformationLimit Use of My Sensitive Personal InformationTargeted Advertising Opt OutCA Supply Chain Transparency Act
In-store pricing may vary. Prices and offers are subject to change. © 2026 Best Buy. All rights reserved. BEST BUY, the BEST BUY logo, the tag design, and MY BEST BUY are trademarks of Best Buy and its affiliated companies.