Customer Ratings & Reviews
- Model:
- WRT311FZDM
- |
- SKU:
- 9536227
Customer reviews
Rating 4.4 out of 5 stars with 3543 reviews
(3,543 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
Rated 3 out of 5 stars
Whirlpool Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It runs almost constantly and it makes a lot of strange noises.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
My fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Really spacious great quality perfect for the space
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 3 out of 5 stars
Basic Refer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is your basic Refrigerator. No frills. I put them in homes I rent out. I did have one die after 2 years but mostly they are good for rentals.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Nice fridge/freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Nice basic fridge/freezer if you need a white one. Only negative is the lack of an ice maker which could well be a deal breaker and stops me recommending it.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 1 out of 5 stars
This whirlpool refrigerator was a poor choice.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator was delivered but never seem d cool enough. After a couple of weeks, it stopped working. We are waiting for a repair man to come this Friday. I am so sorry we bought this appliance!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience with your Refrigerator not cooling, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.
Rated 2 out of 5 stars
Disappointing
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer is big that's the good news, bad news , freezer has no light. Stainless steel or some variation is cheap & does not clean well. Plastic bins in refrigerator are thin and cheap looking. For a bit more money there r better quality refrigerators which I have ordered and waiting for the replacement
No, I would not recommend this to a friendRated 3 out of 5 stars
Inconsistent
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Looks great. Very good capacity. Temperature not consistent in either freezer or refrigerator.
No, I would not recommend this to a friendRated 3 out of 5 stars
Works pretty good.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far the unit is working pretty good. I just wish the bottom shelf could be raised another inch higher.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend- Cons mentioned:Freezer light
Rated 1 out of 5 stars
Not a good value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Dislike this refrigerator. Not a good value. Very loud. No light in the freezer. NOT worth the money.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello LindaM! We manufacture different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Rated 3 out of 5 stars
Nice size fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Enjoy the appearance of my new fridge and size. But I think it is way too noisy.
I would recommend this to a friendRated 3 out of 5 stars
N/A
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's an OK refrigerator. No bells or whistles just an average item.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 3 out of 5 stars
Scratches
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Scratched my wall in 2 places. ......,... .....
I would recommend this to a friend- Cons mentioned:Freezer light
Rated 1 out of 5 stars
badpurchaseforus
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.For a $900 purchase I would have at least expected an light in the freezer. No ice trays or racks either. The Refrigerator looked great in the store, with shelving etc. but not very user friendly once at home. Bad investment on our part.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Nothappycamperwithfridge. We are very sorry that you are not happy with the design of your Whirlpool® Refrigerator. We appreciate that you took the time to leave this very important feedback, as we are always looking for ways we can improve. We will be sure that your feedback is documented for further review.
Rated 1 out of 5 stars
Disappointing
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Disappointing! Just over two years after purchase the defrost control box failed. The replacement part costs over $400 according to the Whirlpool service tech and not covered under Whirlpool component parts warranty. That's half the cost of the refrigerator. I rate this a fail.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, MarkH. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 3 out of 5 stars
Poor quality
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Did not like the overall product and returned it for another model
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Ok fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Having some trouble with excessive water condensation
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Whirlpool refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator works good. Was not what I was told I was going to be paying
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 3 out of 5 stars
Space saver
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We are enjoying our new Whirlpool refrigerator...it has a lot of space!
I would recommend this to a friend- Pros mentioned:Capacity
Rated 5 out of 5 stars
Basic unit with large capacity
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I need a simple fridge with a lot of capacity for not too much money This fills the bill completely
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend Rated 1 out of 5 stars
buy another brand refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the refrigerator did not work when delivered. called whirlpool the next morning after delivery (approx. 18 hrs after delivery), but whirlpool refused to send a repair person because I needed to wait 24 hrs after it was first turned on for it too work properly even though it was not working. whirpool somehow thought it would magically start running after 24 hrs. I returned it and bought another brand and will not buy whirlpool again.
No, I would not recommend this to a friend
















