Customer Ratings & Reviews
- Model:
- WRT311FZDM
- SKU:
- 9536227
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
Nightmare!
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was the worst best buy experience. They deliver the fridge with missing parts. The tech took note but nobody followed up that request. Fridge door installed which our kitchen with left side cant be operable since there is a wall there. I told them you guys need to install to the right side but they said they cant do. When I purchase the fridge, nobody asked which side I prefer the door.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello EEGRI, we are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Didn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The compressor made a loud humming sound that was not repairable and cooling was very low. Best Buy was very responsive but unfortunately it was a bad item.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, bing. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
suck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt stay say cold as I thought it would it loud wish i never got it
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Bobbi, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Cheaply built
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is poorly built very flimsy and to top it off the freezer has no lights I would not buy again
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello jks20! We manufacture several different models with various features and accessory designs to be versatile in meeting the needs of most users. We are sorry if some operating characteristic or feature is unsatisfactory, and we apologize for any inconvenience this concern has caused you. Thank you for providing this valuable feedback. We will pass this information along.
Frigi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay alittle up set there where some hite in the door
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, LisaR. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Unhappy customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was damaged. I was very disappointed.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Whirlpool, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
whirlpool refrigerator
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not happy after six months of having this appliance the bottom door is rusty
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Ernesto, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
cooled well but it is noisey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the refrigator cooled well but is noisey replaced same product it was quiet but did cool as it should low quailty I do not recomme
No, I would not recommend this to a friendnot happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.refrigerator did not work. Repair man came out to fix it and he was not able to fix it. Best buy picked it up and you did not have any more in stock. We received a refund, but we had to shop elsewhere. Very inconvenient. We liked to one we pick and now we had to settle for something else.
No, I would not recommend this to a friendIced out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker confusion! What’s mess it is when nobody takes the time to listen these days. Multiple trips to try and attach the ice maker to our new frig but they keep sending tech with wrong stuff… the same stuff each time. We tell them it is wrong but they insist that they know better. Okay we will see how many times it takes… @ 4 trips still not fixed.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Daddio, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived damaged. Talk to rep and they helped me work out new unit.
I would recommend this to a friendDoesn't cool anymore
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very upset because I have always loved Whirlpool fridges but this particular model is a total let down. I just had a master home inspector tell me that this fridge/freezer wasn't cooling anymore even on the highest settings. I only bought it in March 2022. I need someone to service it ASAP.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Overhypedgadget, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wife thinks it Looks good and cools ok, but I think itis way too noisy.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Fridge, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have separate controls in the freezer and refrigerator. It is not a self defrost freezer. Refrigerator is ok... could be colder but it’s on the highest level. Very disappointed.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Linda111, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Firdge stopped working after 3 years due to a leak in the freon loop. This is a factory defect where the warranty does not cover the fridge. The cost of the repair is the price I paid. I do not recommend and would stay away. Possibly even from Whirlpool who should stick behind their equipment.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We are very sorry for the continued frustrations with your appliance, . Unfortunately, we are unable to provide you with any additional support. Any further concerns would need to be addressed through your Extended Service Plan Provider.
Looking for efficiency in refrigerator, this is it
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliance. So far, it is very quaint and effective and also a perfect space saver
I would recommend this to a friendWhirlpool Refridgerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Excellent product! Highly recommend whirlpool. Will purchase all whirpool products.
I would recommend this to a friendNo Title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If an ice maker included it would be excellent....
I would recommend this to a friendRefrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom part freezes ice on food thermostat unit not working.Whirlpool not as good as use to be.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Blender, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
They delivered Two Refrigerator's and
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both had four dents on the Doors and we are still waiting for another one to be Delivered!!!!!!!!!!!!!!
No, I would not recommend this to a friend