Customer Ratings & Reviews

Love the refrigerator, fits our needs & style is nice. The customer service associated was attentive, polite and did not show me items that were above my price point. The day of delivery, the employees were great and advised our refrigerator had a scratch and took the necessary steps to ensure we received a discount. I buy most of my appliances from best buy and this was a great purchase.

Nice size fridge, plenty of room. Keeps things nice and cold. Freezer is also a good size.

fits space perfectly.. runs quiet, great freezer capacity

I like the sleek look of this refrigerator. It also has lots of storage capacity. However, if you need to move the handles to the right side of the unit (they come attached to the left side), I recommend being very careful—and hiring professionals who specialize in installing/repairing refrigerators—to ensure the unit stays intact through the process. Even better, if you are paying for delivery with installation, make sure to ask for the handles to be installed on the side you prefer, and verify that they are is installed properly before signing for the delivery/installation. Overall, I’m happy to own this American-made appliance. Here’s to many years of refrigeration!

The temperature does not regulate correctly in either the refrigerator or the freezer. I have Whirlpool technician coming to look at next week.

I love this refrigerator. We could not find one to fit into our limited space in our kitchen. This one fit so perfect. It is so roomy inside and very easy to clean. Easy to take the drawers and shelves out for cleaning. Made very well.

Exactly what I wanted. Plenty of storage. Great fridge!

Perfect size for my space in an older home. Really pretty white goes well with kitchen. Shelves adjust easily.

Very happy with my refrigerator. Nice space. Quiet.Good price.

I like the services from BestBuy to care customers from beginning up to after sales as well. I can find the best thing which comforts to my need and my budget. I trust BestBuy always!

Five stars for this fridge. I LOVE it! It's spacious and the sliding deli drawer is genius. Both upper shelves can accommodate gallon-sized jugs, and the top shelf fits liter bottles with ease. The veggie and fruit drawers are adequately spacious, and the door shelves are, too. The freezer is quite large, even with the optional icemaker installed. The fridge and freezer are quiet and both cool excellently; we have appliance thermometers in both sections to be sure of this. Only hiccup with this fridge was that we had to have it replaced because the first one that was delivered would not produce ice. New fridge/freezer produces a hefty volume of ice in quick speed...super pleased. Okay, so the comment about Best Buy. We purchased a Samsung fridge at the onset. Delivery men were outstanding. They exercised considerable care installing the fridge, and in hauling off our old one. They removed all plastic wrap, all internal padding, and tape to ensure an efficient and professional delivery that left zero work for me other than loading my groceries. Super pleased. The problem was, Samsung would not adequately cool, so we opted for the Whirlpool as a replacement, which was delivered a week later. The second delivery team was horrible. It was a nail-biter watching them bring the fridge into the house...seriously expected some damage, and am surprised none occurred. Once inside, one of the men asked if he could use our restroom, which I didn't have a problem with, but he peed with the door OPEN while I was right there! Unbelievable. I had also ordered the icemaker to be installed, for which a man handed me the component box. I said, "I purchased an installation package." He said, "Oh, I've never installed one before." Ugh. They remove ZERO plastic wrap from the fridge, and left all of the internal tape and padding for me to remove adding that it would be like, "unwrapping a Christmas present." Lord. Dude also installed the handles OVER the plastic wrap so that I had to uninstall and reinstall them, enabling me to adequately remove all of the film. Incredible, and not in a good way. Okay, we end up having a problem with this fridge too, because it would not produce ice. In calling Best Buy's Geek Squad, I SPECIFICALLY asked for them to bring an ohmmeter to test if the problem was on the fridge's side or within the icemaker....remembering the delivery guy had never installed one before. Dispatch said they would. We wait a week for them to arrive. Instead of sending a repair team, as requested Best Buy sent another installation team with NO ohmmeter. They did, however, replace the icemaker, which still did not work. Ugh. We called Best Buy again, and this time they try to send the repairman we initially asked for. I said, "I want a new fridge." He says, "You're already outside of your window to receive a replacement fridge." Furious now, I replied that we're outside of our window because of their two-week delay, and demanded a new refrigerator and ice maker. Dispatch slowly relented and scheduled another delivery for two weeks later. We finally received the fridge we have now, which thankfully does work perfectly. However, the second delivery team was also terrible. No plastic wrap or interior packaging was removed, handles were installed over wrap again, so that I had to go through the same fiasco of uninstalling them again to properly remove the film. Side note, I was out-of-town helping family, when this final fridge was installed. Had I been there, I would have asked my husband to ensure they properly unwrapped and installed everything. Needless to say, it was a hastle to get to this point. I didn't want to knock the fridge in this review, but Best Buy has to up their delivery game. I would NEVER recommend an appliance purchase from them, ever!

Had some gasket issues, but exchange was easy. Makes strange sounds, and seems to run a lot.

Received this 3 days ago to replace our 26 year old Maytag and surprised how quiet it is! Took less than an hour to chill all our food & drinks on a 90 degree humid day! We have a small kitchen and this fit like a glove with more interior space than our old one.

Good home unit for the price. Lot's of room and looks good.

Just took delivery, purchased at, and installed by Best Buy. The delivery/install guys were great - no complaint there. So far, the unit seems to keep the fridge cold, and the freezer really cold - so I'm OK with that. I was really shocked to find that the Monochromatic Stainless Steel we paid a big up-charge for was just the doors. Both sides, and the top, are a gray putty, non-stainless. If we ordered the white version, the whole dang thing would be white - saw it in the store. If we ordered the black, the whole thing would be black - saw it in the store. Why, when paying an up-charge, doesn't that follow for stainless??? The 2nd problem, which is being worked on, is the freezer door gasket. It was badly aligned when the door was made, and since it's a "foam-in-place" gasket, it's actually part of the door, rather than a separate replaceable part. So, we're waiting for a replacement door to be installed. I understand that happens, and I assume Best Buy will take care of it. HOWEVER, only one surface being the stainless, for which we paid an up-charge, has left us will a really bad opinion.

Perfect refrigerator for a rental apartment. Very nice and affordable.

I recently purchased a fridge from Best Buy, and I must say, the entire experience exceeded my expectations. From the moment I stepped into the store, I was greeted with top-notch customer service. The staff were attentive, knowledgeable, and eager to assist, making the selection process smooth and enjoyable. The home delivery service was equally impressive. The delivery employees were courteous and professional, handling the appliance with care and ensuring it was installed properly in my home. Their attention to detail and commitment to customer satisfaction were truly commendable. As for the product itself, I am thoroughly impressed. While it may not boast the latest features of today's fridges, it more than makes up for it in quality and performance. Despite not being the newest model, it functions flawlessly and meets all my needs. In fact, I would argue that its performance rivals, if not surpasses, that of newer generation fridges. It has been a month since the purchase and delivery, and I have yet to encounter any issues. The fridge has proven to be reliable, efficient, and well worth the investment. I am confident that it will continue to serve me well for years to come. Overall, my experience with Best Buy and the product I purchased has been nothing short of outstanding. From exceptional customer service to a high-quality appliance, I couldn't be more satisfied. I highly recommend Best Buy to anyone in search of a reliable retailer and quality products.

Compact, it fits in a small space but holds quite a lot.

Perfect size for us. The temperature gauge is very easy to see. Clear glass shelves help us to see what gets pushed back.

Very happy with fridge on default settings. Decent size for food for two weeks at a time for 2 people.