Customer Ratings & Reviews
- Model:
- WRT311FZDM
- |
- SKU:
- 9536227
Customer reviews
Rating 4.4 out of 5 stars with 3543 reviews
(3,543 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
- Cons mentioned:Freezer light
Rated 1 out of 5 stars
Extremely poor quality as well as technical suppor
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Freezer didn't work on the first fridge; I got a new one. Freezer works in the 2nd new fridge but there is so much condensation occurring in fridge and all that water is now being caught in drawers & on shelves. The part is on back order in warehouses so now I am supposed to wait for possible months and then we don't know if that is the problem.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, KayH. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 3 out of 5 stars
Good while it lasted
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was good while it lasted. Bought it in 2020. Sadly, it just stopped working yesterday. Repairing it would cost more than a new fridge.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
No, I would not recommend this to a friendRated 5 out of 5 stars
Whirpool-20.5 Cu. Ft. Top Freezer Refrigerator-Bla
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very Good, just what I was looking for. Only concern was to late receiving.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 2 out of 5 stars
Wouldn't by another Whirlpool
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.When fridge was delivered and being installed BB installers found a hold in the bottom of freezer door. They taped it up, said it wouldn't be a problem & BB gave me $75 discount. For the past year or so, I've been finding water dripping from top inside of fridge. Looked online for a reason and told to check for any holes. I checked the fridge door and low and behold, there was another hole in the bottom. I took out the 3 year protection plan but of course it had expired last year. Now I'm stuck with a lemon.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
No, I would not recommend this to a friendRated 4 out of 5 stars
Jeff
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far so good was a little bigger than I thought but it fits.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator. No problems or issues. Wanted an ice maker to go with it but could not find it online to order with delivery.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Good refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Just what I need 5 stars refrigerator I love it you should get it!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 2 out of 5 stars
Broke after less than 3 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased this to replace a 14-year old LG french door fridge, which endured two moves with the military. As a standard no-frills fridge, we expected it to last close to our LG, especially when used as a secondary fridge and freezer. Yet after 2 years and 9 months, it stopped cooling adequately. Luckily we bought the Geek Squad extended warranty, or else this would’ve been a waste. It’s a shame because the interior capacity is actually not bad. Unfortunately, we Won’t be buying a Whirlpool again.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Nomeronavy. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Instagram https://www.instagram.com/whirlpoolusa/ so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 3 out of 5 stars
Noisy when running, regret lack of freezer light
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This unit replaced a good Maytag refrigerator which reached end-of-life. When the new Whirlpool motor is running, it generates a low-level noise and a high-level noise simultaneously. My own fault was in not making sure the top freezer unit also had a light bulb, which I had been used to for many years with my old Maytag.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Great refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator,petfect size and looks good.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Good basic refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Being used as a second refrigerator. Good size and value
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
The ONLY place to get great appliances!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great appliances delivered right to your home in record time! Best Buy has the best selection of in stock appliances!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Great Fridge!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very good fridge. Great size and I love it in black.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 2 out of 5 stars
Cheap no frills unit that barely works
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We replaced our 20 year old Whirlpool fridge that never had a problem with this similar size and layout unit. Everything about this is cheaper: Thinner materials, less adjustable shelves, no frame on the glass shelves, rickety. From day 1 we had problems with it not being cold enough. Three service calls. New thermostat installed. We are running it with the temperature setting cranked up between 4 and 5 (highest) just to keep it within safe recommended operating temperatures.
No, I would not recommend this to a friendRated 5 out of 5 stars
A must have.
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchase for my son in college, awesome buy. Very satisfied
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great product, delivered promptly. Easy to install
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Perfect
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It is Perfect for my Garage! .......... ..........
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Works great
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Works great. There is no light in the freezer but that has not been a problem.
I would recommend this to a friend- Cons mentioned:Freezer light
Rated 1 out of 5 stars
DON'T WASTE YOUR MONEY ON WHIRLPOOL. NO GOOD!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.DON'T BUY WHIRLPOOL REFRIGERATORS! THEY DON'T WORK RIGHT FROM DAY ONE! I bought this to replace another broken Whirlpool refrigerator. They don't last more than 6 years tops. This one has NEVER froze the ice cream in the freezer yet freezes the items on top shelf. Refrigerator is never colder than 50 degrees so all my food goes bad quicker. Bad refrigerator seals with gaps. I should've sent it back from the second day. Stupid me. The bottom grill fell off the second week we owned it. It started leaking water all over inside fridge within 2 months and still leaks all over.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Whytdrgn2006, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 5 out of 5 stars
Refrigerator
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It's working nicely. Setting it for max cooling was straightforward.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friend
















