Customer Ratings & Reviews
- Model:
- WRT311FZDW
- |
- SKU:
- 12372670
Customer reviews
Rating 4.4 out of 5 stars with 3550 reviews
(3,550 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
to a friend
Rated 4 out of 5 stars
Wrong ice maker recommended and delivered at first
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nice fridge. Love it now that I have the correct ice maker. Would recommend to friends and family. Thanks
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
MRS.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The gentlemen that deivered my refrigerator were very polite and respectful and would refer them .Did their job with care.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 3 out of 5 stars
New Regrigerator Disappointment
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very disappointed in the quality of this new refrigerator. The plastic crisper drawers are very light and do not slide in the cheaply made guide for them. The freezer and fridge door handles do not line up evenly, and you can't fill the shelves with food because the door won't close due to the location of the door shelves. We purchased the same basic model as our old one, which was 16 yrs. old, so figured the new one would be just as good. Not so!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 2 out of 5 stars
I hear you knockin
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It does what it supposed to do and that’s keeps things cold. However it hums very loudly, it knocks, and it is very loud overall. At least once an hour it makes an audible noise that can be heard throughout the apartment. The refrigerator may work better in the garage rather than in home. It just worries me that these problems will give the product eight overall short life.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey DannyH, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Smooth purchase
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a new refrigerator and had been looking at multiple stores. We were limited on the size we could get. When we walked into best buy the sales man helped us out really fast and was not pushing the sale.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
fridge good, any accessories : be prepared to wait
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.fridge is good, butr as you can see I also purchased the ice maker to go with it. they delivered the fridge and ice mnaker on back order to receive by march 28th ( 1 month later!) called me march 25 th to say be another month. I saw a review about someone else having this problem but I was given to believe a 1 time problem by best buy.,well Iam still waiting on my ice maker!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Rated 4 out of 5 stars
The fridge was fine
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It took a long time to get the ice maker. The fridge is decent. It was a little off balance but my husband fixed. The manager gave refund for the inconvenience of the ice maker. Thanks
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Highly Satisfied
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The Whirlpool 20.5 Cu. Ft Top Freezer Refrigerator - Black is working perfectly since it was delivered. I am highly satisfied with the new appliance.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
new fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, the new fridge is working perfectly. Enjoying having the extra space.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 3 out of 5 stars
3 refrigerators needed delivered.
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.1st refrigerator had damage. 2nd refrigerator -compressor problem. On 3rd refrigerator now.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 3 out of 5 stars
nice fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.been whirlpool user for a long time. This fridge looks good but is very loud.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 4 out of 5 stars
great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.good with good amount of space inside. the refrigerator is all that i wanted for the purchase.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Great second fridge
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Put this in our basement when our not-so-old Kenmore quit working ... again... and again... and again. So far, so good. This actually freezes food in the freezer and not in the fridge! The Kenmore would freeze things in the fridge, but not in the freezer.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 3 out of 5 stars
was good at first
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.broke and needed to buy a whole new fridge within a year
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 3 out of 5 stars
You get what you pay for....
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This Fridge is just OK. Completely basic. I have to turn the temperature setting to the max just to maintain a barely safe fridge temperature of 38 degrees. All in all you get what you pay for.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Highly recommend
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It's a great fridge for the money. Quite operation, holds plenty of groceries
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
good product
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is not ideal for a senior citizen having to bend down to review the contents and you bump your head on the freezer door handle. Wished I would have gotten a bottom freezer. Wish I could trade it back in .
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 3 out of 5 stars
Noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This is a great refrigerator for the money but it is louder than my primary refrigerator. I plan to try noise deadening material to reduce the "hum" sound.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 4 out of 5 stars
Plenty of room.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We installed this on our houseboat. So far we are very pleased with all of the storage in this refridgerator. The ice maker us making our lake time better. I havent recieved my electri bill yet, but expect it is a very efficient unit.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Fridge deliver and return
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The first 2 caucasian guys were very nice, after the Fridge return. 2nd time delivered were an ashole.these 2 Mexican guys were no good..drop them they scared customer.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend

















