Customer Ratings & Reviews
- Model:
- WRT311FZDW
- SKU:
- 12372670
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
to a friend
Keep shopping
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The freezer is awful!!! It's on max cold at half full and can literally squeeze an ice cream container flat with one hand. The fridge layout is terrible. You can have to force a 2 gallon pitcher to make it fit. Regret this purchase!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We thank you for your review, and are sorry to hear of the concerns you're having with your appliance. We'd like to follow up with you regarding your concerns. Please email us at [email protected] with your name, phone number, address and model/serial number so we may do so. Please include a brief description of your concerns in your email.
Ok product
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This is a nice refrigerator but the bins seem cheap and I wish the door holders were wider.
I would recommend this to a friendCheap
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator and freezer doors have no suction. There is no light in the freezer. The vegetable drawers are flimsly and the guard at the bottom of the refrigerator does not fully attach.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Reversal, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Nice basic refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.What I expected for the price I paid. Built to withstand average use.
I would recommend this to a friendBest rental fridge available these days
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good value and in stock. Delivery damage but customer service came through to resolve the issue.
I would recommend this to a friendGreat looking refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.So far, I am very happy with this unit. The see through bins are great. Now I don't have veggies turning into mush since I can see what's in the drawers. Nice glass shelves as well.
I would recommend this to a friendOk but loud
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My biggest issue was the delivery process. I was not home during it. They definitely didnt wait or told my wife to wait a couple hours at least to plug it in. Worried thats why its so loud now. 2nd they had dirty hands and left black marks all over the white fridge.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Rich. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Awesome value
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Awesome fridge for an awesome price. If you can get this $800 or less then it's a steal.
I would recommend this to a friendDo not buy
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not even a year later the compressor went out. My food was spoiled . Best buy had to send a third party company to fix this issue which took 3 weeks . A few months passed and the same issue again. This time it took 6 weeka to fix. They had me fill out a food spoilage form and they sent me a 300$ check to help w the inconvenience of loosing my food. Welp that check bounced! And when i call to get answers customer care ask for me to send a email to the administration team. Well i did and then I received a response saying i need to call. I call again and once again i was redirected to email . The protection plan is horrible .. this fridge is horrible. Dealing with best buy is a nightmare!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello, We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Great garage fridge/freezer
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this fridge/freezer as a secondary fridge/freezer to go in our garage for more long term storage. It works great for what we need!
I would recommend this to a friendG Saini
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am fine with this purchase so far. The referigerator and feezer sections are working good.
I would recommend this to a friendJust like the one I already had, except black.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Remodeled kitchen and changed colors. This one is just like the one I already had, except black instead of white. Great refrigerator.
I would recommend this to a friendHi pitch motor noise.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.They all make noise , but this one is like a dentist drill
No, I would not recommend this to a friendNot worth it.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator isn't running properly and is being swapped for a new one. Very discouraging .
No, I would not recommend this to a friendGot what I was looking for at good price
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This was to replace a very old and not energy efficient refrigerator......nice.
I would recommend this to a friendA Simple Design
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Best Buy has the best appliances and best price! This black fridge is great and it has no computers to malfunction.
I would recommend this to a friendGreat Fridge for the Price!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This replaced our fridge at work and it perfect for the office and or home. Plenty of shelves that adjust lighting just right and drawers that are see through.
I would recommend this to a friendGreat for patio
||Posted . Owned for 11 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for my patio. Nice outdoor fridge but the white paint is showing some rust. But the appliance is top notch.
I would recommend this to a friendGood quality for a basic refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A little louder than expected but very serviceable and a good basic refrigerator for the price.
I would recommend this to a friendwhirlpool fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.hard to review when we don't even get to receive product until mid September!
I would recommend this to a friend