Customer Ratings & Reviews
- Model:
- WRT311FZDW
- |
- SKU:
- 12372670
Customer reviews
Rating 4.4 out of 5 stars with 3550 reviews
(3,550 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Fridge
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Like dimension s. The black shoes few spots of finger touching.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Ice Maker is to slow in makinng ice, or is under
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Over all a good purchase, there should be a space in the door designed for a egg tray
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Nice refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Pleased with purchase. Some of the shelves in the refrigerator do not extend all the way do the the large shelves on the door.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
David was awesome
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.David was very helpful,professional and cooperative. Thanks so much.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
WP frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It has worked flawlessly in its short time of use.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Great job
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great job, you guys always make us happy. Staff was very professional
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Love it.. just a little loud.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I love it.. just sometimes a bit loud. And I wish the deli drawer was larger.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Satisfied
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.So far, so good. It will take a while before the refrigerator works as we need it to
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Good refrigerator for the money.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Good product with nicely adjustable bins on the door. If you want the doors reversed, save the money and do it yourself.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 1 out of 5 stars
Freezer didn't work
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Not a bad fridge, but the first one we received, the freezer didn't work. Lost all our food. Had to reschedule another day to have a replacement delivered. Second fridge freezes, for now. Plus, price dropped from $799 to $699 right after I bought it, and Best Buy refused to give the difference back. Only high point of the purchase was the delivery crew. Great guys. Same for both fridges.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Mike, We apologize for any inconvenience this has caused you. This is something we do not want our customer to experience. We are happy to hear that the new Refrigerator is working as design.
Rated 5 out of 5 stars
Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great customer service and delivery. We were very pleased with our purchase.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Great upgrade
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a Whirlpool for 18 years was going out had to get a new. Like this one I purchased has more room. I recommend this refrigerator.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Biscuit
I would recommend this to a friendRated 5 out of 5 stars
Fridge was just I wanted
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge came on time, which was great. Removal of the old fridge and the install of the new was done very quickly and your staff knew what they were doing.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator - Biscuit
I would recommend this to a friendRated 5 out of 5 stars
Refrigerator
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Black is really nice. Everything I wanted. Delivery was great
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I previously had a Whirlpool refrigerator that just quit on me after 32 years, so figured I would purchase another one
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Excellent Whirlpool refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Basic features. Wish they gave ice maker and I had to pay extra to get ice maker. Everything else pretty standard and straightforward
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator for my man cave!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this refrigerator for the man cave in the garage for drinks and extra food that didn’t fit in the house refrigerator!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 3 out of 5 stars
Average at best
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator is average quality, but I guess you get what you pay for. Plastic components inside are thin construction. Temp control is limited to a few settings which doesn’t provide enough fine tuning of the temp range. And it’s noisy. You’ll never have to wonder if your refrigerator is working, you’ll hear it.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey ddf200, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Refridgerator Door squeaks loudly.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had to call customer service and get silicone to apply on door hinges to stop to loud squeak every time you open and close door.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friendRated 2 out of 5 stars
It's just too loud
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It works fine and has plenty of space and a good price, but it's just too loud and it's almost constant. We had to return it for this reason.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can investigate this further. We’re looking forward to hearing from you.

















