Customer Ratings & Reviews
- Model:
- WRT311FZDW
- |
- SKU:
- 12372670
Customer reviews
Rating 4.4 out of 5 stars with 3550 reviews
(3,550 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
to a friend
Rated 5 out of 5 stars
Whirlpool fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge! This replaced a similar Whirlpool that lasted for 20 years!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 1 out of 5 stars
Lasted 2 years, stay away from this product.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Tried fixing the fridge 3 times with 2 different companies but they ended up telling me that they tried everything and nothing seems to fix the fridge. I've read others complaining about the same issues. Fridge would have condensation then suddenly starts freezing like crazy. spent over $400 on repairs for nothing. Very disapointing
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. We're sorry to hear that you had a negative experience, as we always try to provide our customers with the best support possible. We would greatly appreciate it if you could reach out to us directly via Facebook (bit.ly/3EmnJE5) or Instagram (bit.ly/45Urm02) so we can investigate this further to see how we can help. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
help on the way
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.the refrigerator works fine. the freezer door leaks air.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Great
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I wan simple and efficient, not a fan of the new technology.......break easy
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Happy
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Functions and fits well in my kitchen. I'm very happy with my choice!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had one refrigerator but i need two for my big family need. This is why i decided to purchase a refrigerator. I searched online to get a new and found in bestbuy
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 3 out of 5 stars
Good but not great !
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I really regret not having a light in the freezer !
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Whirlpool Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Very grateful for the service. Excellent communication, and everything.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Price was right
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Replaced with this unit, had a side by side before which never wanted to shut off and was using way to much elec.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
whirlpool refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.like the frig but the crisper drawers are too small
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 4 out of 5 stars
Would have preferred split shelves.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had a Amana. This looks the same, but does not have split shelves. I think that was a good feature to have.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Great refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.We purchased a refrigerator that we were not able to use. It was promptly replaced for a great Whirlpool with no replacement charges.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
I would recommend this to a friendRated 5 out of 5 stars
Fit perfectly
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Was able to change the way the door opened easily
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Beautiful appliance
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Appliances look great!!! Perfect fit and all descriptions given at time of purchase were completely accurate. Love them.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 3 out of 5 stars
Cheaply put together, Made in Mexico, Big Freezer
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Large, made in Mexico Whirlpool. Not made well at all, cheaply put together, noisy, not energy efficient, but inexpensive and plenty of space with a large freezer. Cons: -Made in Mexico -Cheaply made -- everywhere. Everywhere there was excess glue at the seams (even gunk between the glass on the shelves), things slightly askew, imperfections everywhere in the manufacturing. Nothing major, but all around you can see how cheaply it was put together. Even the bins feel cheap (thinner plastic than the older models). -Unit is about 20% noisier than the old unit it was replacing (another Whirlpool from 12 years ago). Not terribly noisy, but certainly somewhat noisier than previous models. -The outside doors (both for the freezer and main compartment) feel cold (or at least cool) to the touch when the unit is turned on -- not room temperature as with normal refrigerators -- showing the insulation isn't very good (the outside doors on every other refrigerator I've seen has always been at room temperature). -Energy-wise, it's only so-so, with a rating of 436kw/h (it's not EnergyStar rated and not very efficient). Compare that to numbers in the high 300s for EnergyStar rated ones of similar size. -No LED light in the Freezer. Really, Whirlpool? Really? Pros: -Cheap. When on sale it can be an ok deal (if the thing lasts) for what you get. If you don't have a lot of money, you get a big fridge and large freezer for a moderate price. -Lots of freezer space: the 6.1 cubic foot freezer is nice if you freeze a lot of things as I do. Much bigger than 18 cubic foot models that only have 4-5 cubic foot freezers (the main reason I bought this, instead of better-made 18.2 cubic foot models from GE or other makers). To me, Whirlpool is no longer the brand it used to be -- not at all -- and is no longer a selling point. I don't mind it being made in Mexico (as a lot of brands are made there now) but unless you pay through the nose for their high end models, you now get cheaply put together stuff that is manufactured in Mexico very sloppily. I would NOT honestly recommend it to a friend, but did buy it myself for the affordability and large freezer size. My suggestion is to look for the features and size you need, and purchase based on that, NOT on the brand anymore. Also, if you have a credit card that doubles the manufacturer's warranty, it might not be a bad idea to put it on such a card. The main selling point is the price (affordable when on sale) and the large freezer and main compartment space. I've had it a relatively short time, and it works. We'll have to see for how long. Not a 4- or 5- star unit by any means, that's for sure. Not a 1-star either (it does work), but in the 2-3 star range.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - White
No, I would not recommend this to a friendRated 5 out of 5 stars
Spacious. Can’t beat the price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This was purchased to replace the fridge in the garage. It is spacious and well lit and cools well. It is a little noisy but I don’t care
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
New fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.A very nice fridge. Has a brand new smell that needs to air out though!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Good value and quality refrigerator!
||Posted . Owned for 6 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love my new refrigerator it has lots of room to store all my groceries!
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 4 out of 5 stars
Great Buy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator fit the space and needs of our family great. I was impressed with flexibility of the shelves.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friendRated 5 out of 5 stars
Great SImple Refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I wanted a regular Box Refrigerator. This has plenty of space and large freezer on top. Love the adjustable shelves ......easy to wipe and keep clean
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend

















