Customer Ratings & Reviews
- Model:
- WRT311FZDW
- SKU:
- 12372670
Rating by feature
- Storage Capacity
Rating 4.7 out of 5 stars
- Quality
Rating 4.3 out of 5 stars
- Design
Rating 4.5 out of 5 stars
Lemon!
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The worst refrigerator we have ever bought! we have had it for a year and it has only worked sporadically for three months at this time. Due to warranty, they will not replace.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, BlaiseA. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
suck
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Doesnt stay say cold as I thought it would it loud wish i never got it
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Bobbi, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Didn’t work
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The compressor made a loud humming sound that was not repairable and cooling was very low. Best Buy was very responsive but unfortunately it was a bad item.
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, bing. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Unhappy customer
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator was damaged. I was very disappointed.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Whirlpool, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Frigi
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was okay alittle up set there where some hite in the door
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, LisaR. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
whirlpool refrigerator
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.not happy after six months of having this appliance the bottom door is rusty
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Ernesto, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
- Pros mentioned:Temperature control
cooled well but it is noisey
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.the refrigator cooled well but is noisey replaced same product it was quiet but did cool as it should low quailty I do not recomme
No, I would not recommend this to a friend not happy customer
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.refrigerator did not work. Repair man came out to fix it and he was not able to fix it. Best buy picked it up and you did not have any more in stock. We received a refund, but we had to shop elsewhere. Very inconvenient. We liked to one we pick and now we had to settle for something else.
No, I would not recommend this to a friendIced out
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ice maker confusion! What’s mess it is when nobody takes the time to listen these days. Multiple trips to try and attach the ice maker to our new frig but they keep sending tech with wrong stuff… the same stuff each time. We tell them it is wrong but they insist that they know better. Okay we will see how many times it takes… @ 4 trips still not fixed.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Daddio, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Arrived damaged. Talk to rep and they helped me work out new unit.
I would recommend this to a friendDoesn't cool anymore
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am very upset because I have always loved Whirlpool fridges but this particular model is a total let down. I just had a master home inspector tell me that this fridge/freezer wasn't cooling anymore even on the highest settings. I only bought it in March 2022. I need someone to service it ASAP.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Overhypedgadget, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Not recommended
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Does not have separate controls in the freezer and refrigerator. It is not a self defrost freezer. Refrigerator is ok... could be colder but it’s on the highest level. Very disappointed.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Linda111, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Fridge
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The wife thinks it Looks good and cools ok, but I think itis way too noisy.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Fridge, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
DO NOT BUY
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Firdge stopped working after 3 years due to a leak in the freon loop. This is a factory defect where the warranty does not cover the fridge. The cost of the repair is the price I paid. I do not recommend and would stay away. Possibly even from Whirlpool who should stick behind their equipment.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .We are very sorry for the continued frustrations with your appliance, . Unfortunately, we are unable to provide you with any additional support. Any further concerns would need to be addressed through your Extended Service Plan Provider.
- Cons mentioned:Freezer light
did not work
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Within a day of installation- the freezer filled with frost and the food in the refrigerator began to freeze
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for your review.
We would like to inquire further about your review with you. Please respond back to this email address, [email protected], with your name, phone number, street address, zip code, model & serial number, and date of purchase on the appliance. Please also include a description of your concerns with your appliance.
We look forward to your reply.
Thank you.
They delivered Two Refrigerator's and
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Both had four dents on the Doors and we are still waiting for another one to be Delivered!!!!!!!!!!!!!!
No, I would not recommend this to a friendRefrigerator
||Posted . Owned for 1.5 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The bottom part freezes ice on food thermostat unit not working.Whirlpool not as good as use to be.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Blender, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link. https://bit.ly/31WPKQu
No Title
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.If an ice maker included it would be excellent....
I would recommend this to a friendHad to replace after 3 years
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I bought two of these refrigerators. Just after three years, I have to replace one because the cost to repair it is almost as expensive as the buying a new one. At almost the same time, the evaporator fan motor had to be replaced.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Bri2e, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Never again
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ignorant delivery guys did not bother to ring door bell thus did not deliver horrible service Unacceptable
I would recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.