Customer Ratings & Reviews

Large freezer and refrigerator has reversible doors and can have an optional ice maker..

This is a great refrigerator,petfect size and looks good.

Being used as a second refrigerator. Good size and value

DO NOT PURCHASE THIS OR ANY OTHER WHIRLPOOL PRODUCT. THEIR WARRANTY PROGRAM IS A JOKE. Purchased this refrigerator because it had mostly good reviews and seemed to be a good value. Delivery was on time and they set it up great, took away all of the trash and were pleasant to deal with. Then, 2 1/2 months after buying this refrigerator, it began to make an intermittent clicking noise, then stopped cooling. We lost the entire contents of the our refrigerator. I called Whirlpool and they said they would send a qualified repairmen to fix the problem the next day between 8-12, The unqualified person who showed up at 12:40 said that the compressor was bad and he couldn't fix it, that they would report it to Whirlpoo.l who would make a decision on whether to fix or replace it, and that if it was to be fixed, he could not do it as he was not skilled enough to do it. I called whirlpool and they confirmed that their repair contractor had no skilled technicians for 2 weeks. They scheduled someone else to come out. I called them first to advise what the problem was so they could order parts. They assured me that their technician would have the skills to diagnose and repair the problem. He too showed up late and said that it was a bad compressor and that Whirlpool would have to decide to replace or repair, either way, our refrigerator was not getting fixed that day. Whirlpool tells me that the repair facility will order the parts but it will take 7-10 business days for them to come in. I explained that we need our refrigerator, we have kids and need to be able to keep food in the house and asked if they can expedite the parts process. The young lady on the phone said they can't expedite the parts BECAUSE THE SHIPPING COMPANY DOESN'T TREAT EXPEDITED PARTS GENTLE ENOUGH AND THEY WILL ARRIVE DAMAGED!!! This is professional grade b.s.. She offered a $50.00 visa card that will arrive in 6 weeks. Yaaaay. After 2 1/2 months of working, it broke down and Whirlpool is not willing to spend a few extra dollars to expedite the repairs and works with unqualified, unprofessional repair technicians. Will never buy one of their products again.

Has lots of room for food items. Value is worth the purchase.

Very good fridge. Great size and I love it in black.

This adventure went sour from the very beginning my 3-day delivery ended up being 2 weeks. They had all these rules and regulations about the delivery I complied. When they showed up to deliver the refrigerator it was laying down in the back of the truck had already been removed from the box and had several dents. Then they informed me they couldn't deliver it because I didn't have a sidewalk I'll ask them to do is bring it in the house. Then they informed me they couldn't pick it up more than 6 inches off the ground so sliding it in my sliding glass doors in the back of my house was not possible. As per their agreement they said they would remove the doors to be able to bring it in my house if necessary. Then they said they couldn't take the doors off the refrigerator because they didn't have any tools. Then they made me remove my front door so they can bring it in my house. Now after reporting all the damage they agreed to knock another $50 off the refrigerator. Okay so I installed refrigerator where it belonged and almost 2 years to the delivery date the refrigerator failed stop Cooling. Fortunately about an extended warranty plan that will pull refrigerator was only warrantied for 12 months. So I called Best Buy and they came out looked it over decided they needed parts. The first time they needed Parts they ordered the wrong part. By by the time they came out the second time they decided it needed a different part so they had to reorder. So then the holidays were approaching and the priority was vacations and whatever else but not my refrigerator. So then finally after about 3 months, they install the new parts. It lasted for about 10 days and then failed again. I reported it I was told that if the guy came out to fix it and was not able to fix it they'd give me another refrigerator. The gentleman came out couldn't fix it but yet they weren't going to give me another refrigerator. So then they ordered some more parts. The repair of my refrigerator was at their convenience they made minimal effort to repair it at my convenience because I have to work for a living I have bills to pay. So then gentleman comes out third time makes the repair and so far so good at this point I don't have some of the issues some of the other people have reported did have a loud gurgling noise which was concluded as leaking freon. Now it's been 6 months since I called to get my refrigerator fixed rental on the refrigerator is a hundred bucks a month. Got no reimbursement wasn't even question about it they said there was a food spoilage reimbursement. But to try to claim it was utterly impossible because of the requirements. I used to think very highly at Best Buy but for some reason the company's not what it used to be. I thought the Geek Squad repair service was from my local store. I went to talk to the store manager and found out that the Geek Squad even though it was a portion of Best Buy is not connected with my store and is a total separate entity. I don't really have any problem with the service technician they seem to be fairly knowledgeable and capable. I did have a problem with management they weren't really concerned that the customer had an issue but they will take care of it when they got around to it.

Purchase for my son in college, awesome buy. Very satisfied

I loved purchasing a refrigerator for my grandmothers home, it was made super simple, all we needed to do was wait for the third day after we set the order for the refrigerator to arrive and get installed, would do it all over again.

If not for the running of the compressor with it's loud and High Pitch Compressor's whining we give the unit a better than good rating. Good sized Freezer Refrigerator sections and bins. The doors easily reverse, and leveling just as easy. On max setting the freezer is at 0* F and the refrigerator near 35*. Back to the whining of the compressor, which is noticeable during the day down the hall (Utility RM) to the kitchen and back hall. But at night when all is quite it rings throughout the house with the high pitch being the more notable at the distances from it. Not an old hand at buying Whirlpool's and with a second side/side from whirlpool coming that goes right in the kitchen we hope we don't have the same issue....

The first refrigerator had a crack on the inside and it was exchanged. I’m very happy with the second refrigerator.

It is Perfect for my Garage! .......... ..........

great product - larger than we thought AND VERY EASY ACCESS

Fridge is ok. But The men that came to move in and install new fridge and remove old Fridge were amazing! My apartment is so small and could nit get in the back door. Kudos to both of them For getting Fridge in and out without hesitation and very quickly!

Not happy with this fridge and would. It recommend it. The biggest issue is that the seal that keeps the freezer and fridge door closed is weak and cheap. We already had the fridge door replaced once because the seal was so bad the door would not stay closed. The replacement is ok - the door doesn’t open on its own anymore but you do need to give it a good push to ensure it stays closed. Also, the seal is just not tight in some area. I can feel very cold air escaping when I put my hand near some of the edges.

great fridge working good after BestBuy installation.

Very quiet operation, very good space utilization. Roomy. This is used as a scecond fridge and it is perfect!*

This is a pretty standard no frills refrigerator. Just what my wife wanted. The shelves are nice and the interior light is very nice. It does have a noticeable hum but not too loud to be bothersome. We did have a several week wait for delivery but we had a backup refrigerator in the garage we could use. Delivery and install were fine. We paid extra for the ice maker which works as well.

Lots of storage in a smaller fridge. Good price, too!

When our old refrigerator died (it had 23 years of use), I knew it was time for a new one. We didn’t want to mess around with any complicated technology so we went for a simple top freezer model, and settled on Whirlpool. This name was synonymous with reliability in my book. Unfortunately, it appears that there has been some slippage at this manufacturer. We have had this model for 24 days now, and it has yet to cool to the proper temperature in the refrigerator for more than a couple of hours. We haven’t been able to use it for food storage yet. So far there have been two service calls with one more scheduled for this week. It is unbelievable to me to purchase a very simple, brand-new model of a refrigerator and not be able to use it for three weeks. I have to constantly monitor and record the temperatures in order to provide more detail to the service representative. I asked today if we could just have a replacement but was provided no estimate on when or if they might happen. To say I am disappointed is putting it mildly. I was told I can’t have a new one yet. I am almost to the point of just wanting my money back and buying a totally different brand. If anyone has any advice on this please comment and let me know. This is also a warning – for food safety reasons, refrigerators need to be below 40 degrees and freezers at 0. I would hate to see anyone buy this brand new, not check it out as thoroughly as I did, and become ill. Another factor to this is that it’s quite inconvenient to schedule service, since I work full time and the service technicians are only available during the day, during the week. I buy everything through Best Buy and I don't blame them for this, I believe it is the Manufacturer's responsibility to fix this.