Customer Ratings & Reviews

So far so good was a little bigger than I thought but it fits.

When fridge was delivered and being installed BB installers found a hold in the bottom of freezer door. They taped it up, said it wouldn't be a problem & BB gave me $75 discount. For the past year or so, I've been finding water dripping from top inside of fridge. Looked online for a reason and told to check for any holes. I checked the fridge door and low and behold, there was another hole in the bottom. I took out the 3 year protection plan but of course it had expired last year. Now I'm stuck with a lemon.

This unit replaced a good Maytag refrigerator which reached end-of-life. When the new Whirlpool motor is running, it generates a low-level noise and a high-level noise simultaneously. My own fault was in not making sure the top freezer unit also had a light bulb, which I had been used to for many years with my old Maytag.

Just what I need 5 stars refrigerator I love it you should get it!

Purchased this to replace a 14-year old LG french door fridge, which endured two moves with the military. As a standard no-frills fridge, we expected it to last close to our LG, especially when used as a secondary fridge and freezer. Yet after 2 years and 9 months, it stopped cooling adequately. Luckily we bought the Geek Squad extended warranty, or else this would’ve been a waste. It’s a shame because the interior capacity is actually not bad. Unfortunately, we Won’t be buying a Whirlpool again.

Great appliances delivered right to your home in record time! Best Buy has the best selection of in stock appliances!

We replaced our 20 year old Whirlpool fridge that never had a problem with this similar size and layout unit. Everything about this is cheaper: Thinner materials, less adjustable shelves, no frame on the glass shelves, rickety. From day 1 we had problems with it not being cold enough. Three service calls. New thermostat installed. We are running it with the temperature setting cranked up between 4 and 5 (highest) just to keep it within safe recommended operating temperatures.

Great product, delivered promptly. Easy to install

DON'T BUY WHIRLPOOL REFRIGERATORS! THEY DON'T WORK RIGHT FROM DAY ONE! I bought this to replace another broken Whirlpool refrigerator. They don't last more than 6 years tops. This one has NEVER froze the ice cream in the freezer yet freezes the items on top shelf. Refrigerator is never colder than 50 degrees so all my food goes bad quicker. Bad refrigerator seals with gaps. I should've sent it back from the second day. Stupid me. The bottom grill fell off the second week we owned it. It started leaking water all over inside fridge within 2 months and still leaks all over.

It's working nicely. Setting it for max cooling was straightforward.

Great price for what you’re getting! Will be back for my next purchase!

I have had my fridge for 3 years and it is already not working. The freezer leaks water and then freezes up on bottom shelf. It also leaks water from freezer into the refrigerator where it pours through the ceiling. Tried defrosting and that did nothing. Refrigerator seems to completely shut off for 10 or so mins after it leaks the water. Save your money-Customer service was no help. don’t buy!

Do yourself a favor and look under "CONS" at all the noise complaints! This is the nosiest refrigerator I've ever heard! It is a noise pollution machine which can be heard 50 ft away, down a hall way! The compressor area, in the back of the fridge, is covered with CARD BOARD and no sound insulation! This household nuisance should not be sold! Whirlpool obviously has no standards or quality control and I will AVOID WHIRLPOOL PRODUCTS in the future!

Purchased all new appliances for my daughter's house, refrigerator, range, and microwave. The appliances were all working great till this morning when the refrigerator just stopped working. I have totaltech but unfortunately the period has expired. About $1000.00 down the drain as well as spoiled food. Best buy customer service was very professional, but in the end i have to replace a two and a half year old refrigerator. I understand that things happen, just not happy about this.

Totally disappointed with this unit. Motor runs very loud. This unit is a killer on your back. If somethings pushed to rear of unit, it kills your back.

The crisper is non-functional, there is a huge gap between the drawer and the shelf

The guy in charge of delivery was all over the place. The fridge was unpacked on side of the road and rolled into gravel to set it in their carrier, which put a small kinck at the bottom when I looked.They went as fast as they could walking to my door and tried to enter in the same matter with the fridge barely making it through the door. They entered with fridge WIDTH instead of turning it to its side. I was telling them to slow down, the metal part of my door frame was scraping against the side, but they didn't listen. So I told them that if the fridge was damaged they would have to take it back. The guy in charge hears this and tells the other guy to back out all the way to the street. The other worker and I are asking what he';s doing, he answers, u said we scratched it to take it back. Uhhh no I said: if u scratch it its going back. His attitude was so bad and the fridge already back on the side of the road, I told him, take to fn thing back. I will never order anything from best buy again. The all experience was stressful and the disregard toward something I paid 800 bucks, from this delivery guy was disgusting. Why do they sell appliances new? if its to get damaged during delivery. NEVER AGAIN.

The freezer never went below 11 degrees, usually at 18-28. Refrigerator temp was in the high 40’s. Best Buy replaced it with a different manufacturer at my request. The replacement worked perfectly.

I purchased this fridge from Lowes. The freezer stopped working after 2 years and 4 months. Turns out some freon had got into the line. It was said to be a lemon.... and it was. Would never by another one again. Very noisy and just plain gave out in a matter of 2 years and 4 months.

Love the fridge but the refrigerator part keeps freezing the items in the back.