Save up to 50% on 3-Day Sale deals.Ends 12/14.Shop now

Skip to content
Gift Ideas
Main Content

Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3513 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 25 Showing 481-500 of 3,513 reviews
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Perfect garage refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We needed a second refrigerator and this is exactly what we needed. Lots of space and works fantastic. Excellent price point.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 3 out of 5 stars

    Cheaply made interior

    |
    |
    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First of all, I had to purchase a refrigerator immediately. It was a week before Easter when my 9 year old refrigerator stopped working. I went online to find a refrigerator with a top freezer. My previous one had a bottom freezer and I did not care for it. Two things I have found that I do not appreciate are one, if you put something toward the back on the bottom shelf, it freezes. Yesterday, when I pulled the deli drawer out, the mechanism that holds the shelf snapped and it cannot hold the deli drawer. Overall, the drawers and shelves are cheaply constructed. The refrigerator is only 4 months old. If you have it for a garage/basement extra storage refrigerator, I think it would be good, but if you want to use it in your kitchen daily, I would look for something better. As I mentioned, I had not choice due to the pandemic and had to order online without seeing the product in person.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Very nice and a great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got this for a rental property and find it Very nice and a great price. Clean and quiet

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirlpool refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Large freezer capacity. Simple, clean look. Best value for money.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Roomy refrigerator!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had a side by side before. This is huge compared to that! So far works great! Love it!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    My Whirlpool Referigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    BestBuy has a professional Team for my Refrigerator and they did a great job with delivery and Installation. It works also very well.Love my Whirlpool. It is tough to move out when you have stairs and obstacles but they know how to do the job. I would never think anyone other than Best Buy for appliance purchases. Very good service and trouble free installation. Thank you Best Buy we love you.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good basement refrigerator

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is a perfect no frills appliance. It serves as a larger size “extra” refrigerator. Appearance is welcoming with clean lines. The interior has adjustable shelves and well placed door shelves. Does have an ice maker option. Would definitely recommend if you are in the market for a reasonable priced refrigerator.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are very pleased with our purchase of the Whirlpool refrigerator. It definitely has more room then our old refrigerator. It’s used outside in our garage. Hopefully this will last us a long time. This refrigerator was on sale at Best Buy and was not at another big box store we looked at. Thank goodness the other store did not have it in stock and we went to Best Buy. Very pleased with our purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Whirpool Reviewer 101

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator has the space for we need for the size of my family. The freezer space has plenty of room for frozen vegetables, meats and other frozen foods. It also has plenty of space in the door for quick to reach items. The vegetable and meat drawers have ample space and the top drawer can slide to customize optimum space. I would rate this Whirlpool refrigerator excellent for the price, features and overall product reliability.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    I love my refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I absolutely love my new refrigerator. It keeps everything so cold and it’s so roomy.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    great refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love our white, top freezer refrigerator as our 2nd fridge. It looks great and is spacious - 20 cubic feet - plenty of room in freezer, refrigerator door and shelves.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good buy

    |
    |
    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome purchase .Doing the work and happy with purchase.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Review

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator/freezer, with plenty of space. Excellent buy!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Fridge was just what I needed.

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of easy to access storage space. Just what I needed for my rental house. Delivery was a hassle but the product was great.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a non ice making fridge for my garage to store over flow freezer items. This works well for my needs because I am able to stack items and still see them without having to remove everything. Also there is good storage in the freezer door. Also if I am cooking a large meal I have great refrigerator space.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    Big refrigerator with big freezer space

    |
    |
    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great and a lot of space inside. This is a basic refrigerator yet it is exactly what I wanted and need. Price is very good!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent product. Price was excellent. Free delivery and old fridge disposal was great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Space

    Rated 5 out of 5 stars

    whirlpool refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is a nice refrigerator. keeps food cold. has plenty of room and ways to adjust for the height of items.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirlpool fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent fridge..simple, clean, and room..all I needed.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good refrigerator, but had a dent in side

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems now that we finally received one that is not damaged. The first two had dents and scratches in side. The first one also made a high pitched sound whenever the fridge went on. The third fridge they finally got it right -- so far, I think. No strange sounds and no dents or scratches. Very nice refrigerator with lots of room. Love the clear shelving and bins too. Lots of storage space on door.

    I would recommend this to a friend