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Customer Ratings & Reviews

Customer reviews

Rating 4.4 out of 5 stars with 3513 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

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Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 27 Showing 521-540 of 3,513 reviews
  • Rated 5 out of 5 stars

    Great color qnd spacious

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This whirlpool fridge is Great. Very clean, very spacious and cools everything in the fridge quickly.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Basic fridge for Townhouse

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a replacement fridge right away after the old one in my townhouse died. There were two smaller sized fridges, but I decided to go for this sized one. Luckily I did, because when Best Buy delivery came with the new fridge; it barely fit through my townhouse hallways. I think that my townhouse was built in the 1970's. So if you're thinking of buying one of those new fancy fridges, then don't just measure the kitchen dimensions, but also your hallways and doorways too. just an fyi.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Good buy for a refrigerator with lots of space

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery and installation was very good, the refrigerator has lots more room than our old one, and is only slightly larger. Cooling appears to be efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 4 out of 5 stars

    Good buy

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice frig..good space in freezer and refrigerator area. Cools good. Would recommend

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great fridge in size and very quiet. It basically fits everything You need and then some. It's roomy and electric efficiency. I love it!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    This is a great no frills fridge.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a great no frills fridge. I bought it for my garage (it is not garage rated). The fridge and freezer sections are well lit and organized. Love that the door hold large items like a gallon of milk or a tall wine bottle.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Whirlpool 20.5 Cu. Ft. Top Freezer Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool Refrigerator/Freezer is efficient in cooling to and maintaining required temperature. Whirlpool Refrigerator/Freezer would be better if it operated quieter.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good installers, but damage to refrigerator (ding)

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good installers but it was discovered that the refrigerator had a ding on the front door. Offered to either replace the door or receive a gift card of $300. They apparently discovered after we had decided to take the gift card that we would be getting a credit but only for $200. That was disheartening. The installers though were professional and courteous.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Whirpool refrigerator freezer

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the right size for my needs. Big freezer is fantastic

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Simple Can Be BETTER!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this refridgator from the outlet store in Bedford Park,IL I had a nice Kenmore refrigerator (double doors/freezer at the bottom). In 2 years the fans went out TWICE!!! So we decided to purchase a refrigerator that doesn't have all the "bells and whistles" lol It's just a plain ole refrigerator that keeps our food cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy about this refrigerator. I would strongly recommend this product.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Space

    Rated 5 out of 5 stars

    Works great, no problem keeping everything cool

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good size to fit in a older home with built in cabinet openings but still has lots of fridge and freezer space. No problems so far.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    awesome buy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    its a fridge works fine does what its ment to do and its really spacious fits lots food. would recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Noise level

    Rated 5 out of 5 stars

    new refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    thing i like that it is very quite. the room all that need to go in refrigerator fit very good.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Basic refrigerators are the best

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great refrigerator,, just give me the basics, cold and freezer.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Swift and through.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great price fast and smooth delivery. Removed old Frig. Cleaned all trash.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good frig for the money

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this frig for our extra food storage in the garage. It has worked fine for a couple weeks now. The temperatures are monitored for two days and they reach -18 deg C for freezer and 4 deg C for the frig with the thermostat set at 5-snows position. We like the adjustable shelf but the noise is not as quiet as the Kenmore in our kitchen. It is a good buy for use as a second frig.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a large capacity refrigerator with for a large freezer section so we wanted a refrigerator without an ice maker. We really like that the refrigerator keeps the temperature beautifully. I also like that the doors close easily with a simple push and I don't have to verify that they actually are closed. We choose the monochromatic chrome which has it's own look, so make sure that you preview it in person before choosing your finish. Great bang for the buck! Highly recommended!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    good price and size for our space, just a little noisy at times

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    After exchange very happy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My first refrigerator did not perform well because of faulty installation. I had Geek Squad Contract. I called immediately and spoke to the people in the store. Everyone was very helpful. And offered me an exchange. The 2nd fridge came and is perfect . The Geek Squad team and the Best Buy team in Aurora were so helpful and made a horrible situation very very tolerable . I totally recommend this refrigerator, and the Best Buy team in Aurora.

    I would recommend this to a friend