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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3513 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 34 Showing 661-680 of 3,513 reviews
  • Rated 4 out of 5 stars

    New Whirlpool Frigidaire

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Happy. Had to adjust tge temperature from the recommended setting. Overall, I am happy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great refrigerater for the value.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am very happy with the Refrigerator. Plenty of room and functional shelves and bins.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great basic fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It fits our family perfectly. The delivery service was late and they scratched our floor, but we really like the fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 4 out of 5 stars

    Basic refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works as expected. No additional frills or gadgets, which wasn’t my need. Hopefully the chances of things breaking down will be less as well. It appears to be quiet. The whirlpool logo on the door was provided separately, which I have to now install using a template :( Shouldn’t it be part of the refrigerator...

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Love it, love it. Just what I wanted

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Just the size I was looking for Plenty of room. And COLD

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 3 out of 5 stars

    DISAPPOINTED

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Disappointed. Although the style is very much like my old Kenmore refrigerator, which was the reason I choose it, the quality is inferior. I did notice that there was no ice maker which I figured I could live without, but did'nt notice that there was NO light in freezer and do to the light weight of the doors, they often are not fully closed.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Unadjustable leveling; no ice maker included

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    While the refrigerator works adequately, it is uneven. Both delivery guy and store sales person told us this refrigerator does not have any way to level it (i.e. no adjustable "feet"). If we wanted the door to open the opposite way so that it wouldn't wildly swing (because it was uneven), it was another $50 to get the door handle/hinge moved and required an "installer" visit in addition to delivery charge/person. And finally, while it has the fittings for it, there is no ice maker. it is a separate purchase AND another fee for an installer to come and install it (adding several hundred dollars to initial cost).

    No, I would not recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 5 out of 5 stars

    Great fridge for family

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Big fridge and freezer for family and quiet also u can barely tell its on

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    i like

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i am very satisfied. the staff are very enthusiastic.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    Great open box garage fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Picked this up with the extra 40% off, unit had small dent on the side which we did. It care as it is a garage fridge. No light In the freezer, but don’t need it as garage light is plenty to light it up. If you block the center portion of the top shelf at the back, some ice will build up, but once we moved item the icing went away.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room...and cools quickly. It's only been in use for two weeks, be so far so good!!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product and great value. Just the right size for a smaller kitchen.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Nice fridge for the rental house

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this for rental house, price was reasonanle for the size, good for 3 people, pleased with the installation

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Whirlpool top freezer

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Previous I purchased double door with freezer at the bottom. At first I was worry about the size not so big but I am happy with this one. It has a big space and so as a freezer. Delivered and installed. Can't complaint anything but happy buyer

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Vary spacious

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We love it! Perfect for our family size and very spacious!

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 4 out of 5 stars

    Nice simple fridge.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this for a 2nd fridge. Great basic fridge with good room. Nice in door storage & drawers. Wish freezer compartment had light that came on when door opened. Only had a short time. Best Buy did great job setting it up & we’re right on time.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very easy to set up and get started, cools perfectly and freezes well. Has just the right amount of space

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received exactly what I needed. Works great. Thank you Best Buy

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good size Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refrigerator, however what I saw in the store is not exactly what I got when delivered. I wanted a "textured" refrigerator because every fingerprint and mark does not show. I got a textured fridge but the doors are smooth! I brought this to the attention at best buy and they contacted the manufacturer but got no response. I was told I could take my doors off and exchange them at the store but since it takes me 2 hours to drive there and back I did not want to leave my fridge and freezer with no doors for that long. They stated they could bring me a new fridge but no guarantee the doors would be any different when I got it. because I am in a mobile home several things had to be removed to get it in! I just wanted the right doors! This has become such a hassle I gave up and kept it! But probably wont buy any more appliances from Best buy ever again. Too bad because I have never had any bad experience before with Best Buy.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Open Box Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I went to Best Buy to find a good deal and got a great one. I was looking a refrigerator and found an open box one just what I was looking for with miner damage it works great for a good price.

    I would recommend this to a friend