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Customer Ratings & Reviews

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Your price for this item is $749.99
The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3513 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 39 Showing 761-780 of 3,513 reviews
  • Rated 4 out of 5 stars

    Great deal fridge given the volume of the size

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    White gets dirty quick but no choice... had to match the other appliance in kitchen. The texture finish make it hard to clean. You have to get microfiber towel and really wipe it down. For the price it’s worth it.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 3 out of 5 stars

    Respectable lower priced unit

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Positive: Very good fit and finish for the price point Gallon door shelves are nice and strong Negative: No light in the freezer MUCH louder than expected For the lower end price very large nice refrigerator

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Nice, reliable fridge for the price!

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fridge arrived in great condition and works great. I forgot to measure my doorway to make sure it would fit through, but thankfully the boys that delivered it knew what they were doing and (just barely) got it inside! Had it four months and don't have any complaints at all. :)

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Buy does a great job of delivery and setup.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had 18.5 sqft Amana refrigerator that I had purchased years ago from BestBuy, So I returned to BestBuy to buy the replacement Refrigerator. I wanted the basic refrigerator without all the bells and whisles, and in black. The staff at Best Buy listened to me and knew the exact refrigerator I wanted and subsequently purchased. The whole process went very smoothly, delivered as promised. I do hope and feel that it should last as long as the last one. Very Happy customer of Best Buy.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    A let down

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Bought this because of the brand and previous experience I have had with Whirlpool. First issue I had was the doors needed to be reversed. No big deal except the doors never really fit correctly. Had to use spacers on the freezer door to offset the top door rubbing on the bottom. Second issue was the door started rusting three weeks after I got it and it’s a stainless steel door. Called Whirlpool and got the runaround and passed off 2-3 times before I finally got to a service rep for help. Functionally it works fine the looks and durability of the outside is disappointing

    No, I would not recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Whirlpool - 20.5 Cu. Ft. Top-Freezer Refr

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge for my mom at a great price. It was an open box purchase. We saw it on display at the Yonkers,Ny location, another customer couldn't fit it through their door so it was returned. The fridge is super spacious and has many levels of cooling even has cooling levels for the veggie drawers. Great buy

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great. Only took a couple hours to get cool. However the lowest setting on fridge isnt quite as cold as I think it should be. I use it for a beer fridge in garage and it will only get down to 38 degree. Wish it would get colder than that

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good basic fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just wanted a simple fridge to replace an old basic one. This one is flimsy compared to my old one and there are some design things that I am not pleased with (like no freezer light) but overall pleased. Best Buy was helpful - just don't try to deal with their automated number!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Okay for quick replacement.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good replacement refrigerator which i needed immediately. The only problem is you have to make sure the door closes when you swing it closed.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Simply the best

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is great refrigerator for this price point, lot's of room in doors and interior. Highly recommend.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Nice for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I really like how the shelves are in this refrigerator. It seems to hold alot more than my old refrigerator. I also like that the vegetable drawer is wide enough for celery, without having to be creative. The glass shelves make it easy to see everything, so I don't lose or forget what is in the fridge. Very satisfied.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Really Good Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice basic fridge. I looked for one with no ice maker as I don’t use ice. This fridge didn’t have one so I got a lot of extra freezer room. Very happy with this purchase.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a back up refrigerator which is sitting in our garage. Needless to say, summer temperatures in West Palm Beach are in the 90s, and our garage almost certainly tops 100. Even with that, this refrigerator did a wonderful job of keeping foods frozen and well preserved.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Whirlpool refrigerator review.

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Overall the unit is very nice and has good storage capacity. Plenty of freezer space. The door storage arrangement is ok but could be better.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    satisfied customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very satisfied especially layout of shelves & bins. a little louder than my 17 yr old refrgerator

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Happy With refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am happy with my purchase. I bought it for a garage refrigerator and suits my needs well. Very spacious and laid out well. It is a little noisy but it was not $3000 either. Overall very pleased.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    very good

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The inside of the lower section features LED lighting, something that is often limited to more expensive models. Its inclusion here gives the interior a sharp, clean look, and makes it easier to find food tucked in the back. You’ve also got lots of adjustable storage at your disposal. The Flex-slide Bin glides smoothly from left to right, and both the main shelves and the door bins have lots of storage slots to choose from. Also on the door, you’ll find a small flap at the top next to the dairy bin. This can flip down to serve as an additional shelf, or you can pop it up to make room for tall items like bottles of wine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality for the price. We bought for a 2nd fridge in our basement. Might have preferred if the freezer was a little smaller because we use it as a 2nd fridge. Works good

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Never thought I would like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I originally wanted a bottom freeze but had to wait a month for it. I chose this Whirlpool Refrigerator because it was about as large as the one I wanted. This refrigerator has more usable space than my old larger refrigerator that was 22.0 cubic feet. I really like it and the best part it was on sale.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Spacious

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s one of the loudest fridges I have ever heard. Very spacious. Received it with a large scratch on the freezer door and a chip in the fridge for.

    I would recommend this to a friend