Best Buy Tech Fest SaleEnds Sunday. Limited quantities. No rainchecks.Shop now

Skip to contentGo to Product Search
Main Content

Customer Ratings & Reviews

$759.99
Save $230
Comp. Value: $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3540 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 43 Showing 841-860 of 3,540 reviews
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Nothing wrong with floor models

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit works great, It was a return and had a mild dent but it works, it I needed a frig and it was more then reasonable on the price. Thank you Best Buy

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great Fridge!

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    After everything we have been through, this is a really nice fridge. We are surprised at the size of the freezer, much larger than we expected. If I had realized, it's size I would have got the ice maker installed!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good basic refrigerator with good functioning space. A little bit noisier than I’d like.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    wirlpool top freezer refrigerator review

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The product is just what I wanted and provided space and separation for all my products. The only thing is I wish that an automatic icemaker was available at Best Buy for it.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Nice frig

    |
    |
    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Grid is nice, roomy with door inserts. Great feature is its on wheels, making it easy to pull out & clean behind. Its just very loud.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 3 out of 5 stars

    Not reliable

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I thought buying a brand name like whirlpool would equate to quality. NOT! I plugged t in and waited to cool. The refrigerator portion cooled nicely. The freezer never got cold enough to freeze. Had to call and ask for a replacement 24 hours after delivery.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots of room in both refrigerator and freezer. Love the door shelves to optimize space usage. Also energy efficient.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good simple fridge for price

    |
    |
    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don’t need all the bells and whistle’s and are looking for a good solid fridge, this is the one! Easy install. Easy to clean. We are happy with this purchase for our rentals

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    great price

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our refrigerator went out after moving in to our new home. The fridge caught my eye with the amount of room inside. The price was perfect. Wish it came with a better crisper and ice maker.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Drawers are not installed correctly

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this unit for a rental. When Tenant moved out I realized that the part to hold the small movable drawer was never installed so it won’t slide into anything. Also the small drawer on right doesn’t seem to fit correctly in the sliders so you have to pull hard to get it in and out. Would love Best Buy to reach out to me.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, Shan. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Good refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far it is working good. Not fancy, but good refrigerator for the price.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Love my new refrigerator

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So happy I purchased this refrigerator. Had to keep a pan in my old one to catch the water that would come out, now I am pan free and this new one is wonderful. Does everything I need, with plenty of room for all my food! I made an excellent choice when I bought this.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    My refrigerator

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love how spacious my refrigerator is and the design inside

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good product

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Working well keeping everything in tbe fredge cold and in the freezer frozen!!!!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Works great

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Works great my other frigid broke down looks just like this one

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    The best fridge

    |
    |
    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best space nice setup would buy again wouldn't want any other

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    New Refrigerator...Whirlpool

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ordering was ok. The guy helped me a lot. The delivery people were too much in a hurry to answer my questions. The refrigerator makes a lot of noise since it is new and new technology. It was not ranked high by consumers reports but it was larger and it fit. I have questions as to the maintenance we should perform on a regular basis. ?? I did get it registered. It asked if I wanted to buy a warranty. There was no place to note that I had already purchased a 5 yr. warranty.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Whirlpool refrigerator/freezer a good buy

    |
    |
    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to install and is easy to access refrigerator and freezer. Runs quite, all in all I'm very satisfied with it.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Good mid size fridge!

    |
    |
    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Decent fridge for a garage or rental unit. No frills, good amount of space. Mine makes strange noises every now and then. Been running over a year now, no problems!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Very Satisfied

    |
    |
    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the perfect secondary or garage refrigerator. I simply was looking for more space without the need for all the other bells and whistles. Backed by a great brand this one has what you need for the basics. Nice clean finish and look and above all does what it's supposed to do.

    I would recommend this to a friend