Customer Ratings & Reviews
- Model:
- WRT311FZDW
- |
- SKU:
- 8982107
Customer reviews
Rating 4.4 out of 5 stars with 3519 reviews
(3,519 customer reviews)Rating by feature
- Storage Capacity4.7
Rating 4.7 out of 5 stars
- Quality4.3
Rating 4.3 out of 5 stars
- Design4.5
Rating 4.5 out of 5 stars
Customers are saying
Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.
This summary was generated by AI based on customer reviews.
Rated 4 out of 5 stars
Great refridgerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Nothing amazing, but it does the job well for the price.
I would recommend this to a friendRated 5 out of 5 stars
Love this fridge!
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought this back in September 2018 to have an extra refrigerator in the garage. It has been excellent for that purpose. Keeps extra frozen food evenly frozen and cold drinks always ready for anyone who needs em. No problems so far!
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
FRIGE IS Best buy at BEST BUY
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.perfect for size and fits perfectly into space in the kitchen. Roominess inside is perfect for all that it has to hold. Love it
I would recommend this to a friend Rated 5 out of 5 stars
Excellent quality
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Modern design. Excellent quality. The service is on time. I recommend this product and Best Buy.
I would recommend this to a friendRated 5 out of 5 stars
A happy Customer
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Delivery and installation have been superb. I am very satisfied with operation of my Refrigerator.
I would recommend this to a friendRated 4 out of 5 stars
Good fridge - right price
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.It was time to replace our 14 year old Whirlpool refrigerator. This model is very similar to the old model. There are some improvements like the cooling unit in the freezer has a control knob. The led light in the main compartment is bright. The shelf's are clear and you can see what is below. WE like the extra shallow draw for cold cuts and sliced cheese. Had this feature on the old unit. We did get the additional ice-maker. Works well, you can hear the water filling the unit but we had a similar experience with the old unit. This is great unit for a great price.
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Black
I would recommend this to a friend- Pros mentioned:Overall performance
Rated 5 out of 5 stars
Excellent customer Svc
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.They delivered and set up next day. Super fast and in excellent timely manner.
I would recommend this to a friend - Pros mentioned:Space
Rated 4 out of 5 stars
Good basic no-nonsense refrigerator
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I would like more fresh food space and less freezer space in the layout. I like the door storage, but crispers seem undersized, don't have much depth for things like celery. Very nice looking exterior
This review is from Whirlpool - 20.5 Cu. Ft. Top-Freezer Refrigerator with Frameless Glass Shelves - Monochromatic Stainless Steel
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 4 out of 5 stars
My fridge
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Good fridge good fridge Nice fridge works very good
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Perfect size
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great refrigerator as a basic model. we purchased this for a vacation rental property so it was perfect. Had to order the ice maker separately since the refrigerator with ice maker was on back order
I would recommend this to a friend Rated 4 out of 5 stars
Fridge
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Measurements were correct and keeps stuff cold. Runs a little loud
I would recommend this to a friend- Pros mentioned:Size
Rated 5 out of 5 stars
New refrigerator
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought for apartment I own. Fit perfectly. Delivery went as planned. Had a dent in door, offered money back or new door, took new door. Arrived one week later and installed. All is good.
I would recommend this to a friend - Pros mentioned:Noise level
Rated 5 out of 5 stars
Very quiet running and very adjustable storage
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator is much quieter than my old one and the shelves and door storage have a lot of adjustments which accommodate just about anything you need to put inside. It is even has connections for an ice maker which I haven't purchased yet.
I would recommend this to a friend Rated 5 out of 5 stars
Nice and cold
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Much better than my prior unit. Gets nice and cold for the location in the garage.
I would recommend this to a friend- Cons mentioned:Freezer light
Rated 5 out of 5 stars
Great!
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Great value! Only 2 minor downsides which didn’t bother me. 1) it’s kind of loud which doesn’t matter to me since I keep it in the garage. 2) it doesn’t have a freezer light so I got a step motion sensor light which is working out well for me.
I would recommend this to a friend - Pros mentioned:Overall performance
Rated 5 out of 5 stars
Good reasonably priced fridge!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We bought the fridge to replace an old one that finally died. We use it for drinks and such and so far it has worked great! Hope to get use from it for many years.
I would recommend this to a friend - Pros mentioned:Space
Rated 5 out of 5 stars
great garage frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need an overflow refrigerator in our garage because I cook a lot and need staging space. This refrigerator is very open and spacious with large shelves and not too many nooks and crannies that get in the way!
I would recommend this to a friend - Cons mentioned:Freezer light
Rated 1 out of 5 stars
Doesn't last long at all. Stay away!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this less than 3 years ago and the freezer is already out. Gets cold but not enought to freeze. Stay away from the product.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, JohnS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Rated 4 out of 5 stars
Great customer service from whirlpool.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Had a problem first thing as refrigerator would not cool below 40 degrees.called whirlpool and they had a tech at my house at 8a.m. the next morning.he adjusted chimney on back wall that lets cold air come from freezer.that was 3 weeks ago and it has been on 37degrees since then.
I would recommend this to a friendRated 5 out of 5 stars
New refrigerator
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We love our new fridge. We are very pleased with the delivery.
I would recommend this to a friend

















