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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3519 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 50 Showing 981-1,000 of 3,519 reviews
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrig is just what I wanted. Using as an extra one. The 2 delivery guys were awesome. Very helpful and accommodating.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Great basic fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge - better than expected for baseline and plenty of storage. Needed when our movers were over a week late delivering ours

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent size for my family. My mom loved the space the fridge supplies for storage.Thanks.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good fridge

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I purchased this for my rental property to replace a Kenmore top of the line ( Made by LG) fridge that was 4 times the cost of this. The compressor failed prematurely on the one replaced. Very frustrating to have to have that expense. This fridge looked nice, had good positioning of shelving units. it appeared to be sturdy and has been holding up great! It cools excellent. no condensation. It is not loud when running. I would DEFINITELY recommend this as opposed to my mistake of spending so much more for the fancier one that I didn't even get 3 years out of.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 3 out of 5 stars

    Refrigerator, whirlpool

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator was not our first choice, but due to the backlog, it was the only one available for our space. It seems larger than I expected, but the depth is ok, although could be inaccessible at times. Trying to figure it all out now! Not yet able to know how well it work for our 2 person home, nor how efficient it will be. I really miss the ice machine, none were available at this time.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    basement fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good product for the price. We had Whirlpool previously so brand choice was easy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    just what we needed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This top freezer refrigerator replaces a garage fridge that was quite old. We just use it for extra freezer space and to hold some white wine. It works just fine, delivery was easy and I'm very happy with it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    It keeps the cold food cold, including the milk.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like the refigerator, but I thought it would store more food than it does. As long as it keeps cold food cold, including milk, I have no complaints.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Needed a refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good overall product cools great a good product if your looking for a quick solution and a good value

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    good but scatches

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    very nice fridge, but a few scratches on front door

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Hopefully history repeats itself.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This purchase is a replacement for the 25 year old Whirlpool that was virtually identical.Will the new one last as long? Stay tuned!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Whirlpool fridge 20 cu

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice, only owned a few weeks, so far so good. It fits my needs.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Refrig

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has a lot of room, the shelves are a nice size and u can adjust them for bigger item.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Second frig meets our needs.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This Whirlpool refrigerator has been exactly what we needed. We use it as a second frig for additional items. It has performed very well for us. Best Buy was also great with delivery and set-up.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great space for a packed fridge. No weird freezing in the back or anything.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Good Solid Refirgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It may not be a big fancy refrigerator with all the bells and whistles but it does the job great. Not everyone wants or needs a big fancy refrigerator. The price didn't break the bank and it feels quite spacious compared to the last side by side I had. My old one may have had more room but this one is easier to use and get stuff out of. I've had the expensive and fancy refrigerators, but I kind of like this simpler and more basic style and size. Besides having less things to break and less complexity it does what I want it to, keep things cold. It does that just fine.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m very happy with my new refrigerator. The guys that did the delivery were great.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Needed a replacement fridge for my garage. This is actually the 3rd one Best Buy delivered. Wrong fridge 1st try, 2nd damaged, so this one was recommended by salesperson for a quick replacement after a month. Works great in garage. Very Big. Door shelves are huge!! Hold a lot. Adjustable glass shelves. 2 bottom drawers and one under top shelf. I can get a case of 16.9oz water bottles in the bottom. Plenty of fridge space. Freezer has no light,a negative. Shelf not adjustable,another negative. It took a good 72-96 hours on initial setup to get and maintain temps. I put thermometers in both to monitor. Overall great for its purpose.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    I like it.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    For a price I paid, this refrigerator is pretty awesome. I like the fact that the freezer portion is bigger than most of refrigerators of this type.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    excellent buy if you want a basic no-frills frig

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product, great price, great delivery and installation. Very pleased with this frig and hope it lasts for 20 years as our old one did. I would give it 99/100; it would be 100/100 if the freezer had a light.

    I would recommend this to a friend