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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3519 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 56 Showing 1,101-1,120 of 3,519 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Best Buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge that I was able to buy with Best Buy definitely did the trick. It allows me to meal prep more effectively now that the refrigerator area does its job!!

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Spacious Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Loved the product! Very spacious and plenty of compartments.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Whirlpool refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really good refrigerator large for the family good to keep lots of food in and It came with free installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool refrigrator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a good refrigrator.It is spacious and makes no noise.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Good Value on this Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This spacious refrigerator was a great value and serves well as our second refrigerator. Good sized with no water/ice dispenser.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Buy for the money spent. Inside space is designed efficiently.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Just OK

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We bought this for our elderly father and for the most part it is a no-frills refrigerator. The reason for 3 stars is that the refrigerator came damaged (freezer door marked up) and we were shorted a door bin. Further, to get the refrigerator replaced, we were not able to get this until March 8. The frig was delivered on 12/27/21.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    whirl

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    A simple old school fridge that does the job! Perfect as a second fridge for the garage or basement.

    I would recommend this to a friend
  • Cons mentioned:
    Freezer light

    Rated 5 out of 5 stars

    Great room and not a bad price

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Has much more room inside than expected. My daughter's only complaint is that there is no light in the freezer. What do you expect from a 16 year old

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Large fridge!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge is very large and was a great price at just under 800$ with tax included. Our old fridge broke so I shopped around for a good deal and found one at best buy.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Great fridge for the price

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Like the size but it is noisy. Sounds like a jet engine taking off when it comes on. My husband thought it didn’t seem cold enough but I thought it was fine.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    No title

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s a good refrigerator. Runs really good. Really Ike it

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Disappointed

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator couldn't be delivered on time. I was away on vacation & couldn't respond immediately. When I did, I was totally confused by multiple messages, texts & phone call. The first customer service person I spoke with was very difficult to understand due to her heavy accent & loud background noise. I just finished another call to customer service. This time I received very good assistance.

    I would recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hello! We are sorry to hear about this concern. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    **

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased two weeks ago. It is roomy and works well.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge for the price!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you want a simple refrigerator without a lot of thick plastic compartments and fuss, this one is for you. It provides accurate cooling in both the refrigerator and freezer, and I have mine in my Florida garage!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Nice refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The refrigerator is nice. It's simple. It does not come with an ice maker unless you add it. Overall it's a good purchase

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge, exactly what I wanted. Nice and spacious.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Great 2nd Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This fridge was purchased as a second unit which is in our garage. It's a perfect size, nice shelves & drawers, Very suitable for our needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Sales Experience

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    First delivery attempt was very unprofessional. Driver was very rude. Last delivery (actual delivery and installation) was a great experience. Very professional and accommodating. I support BEST BUY products and sales process in store Since you are using a third party to be the ones closing the customer experience (just as important as sales process), I recommend a more thorough evaluation of those REPRESENTING the BEST BUY brand

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 4 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Got this fridge for our spare laundry room fridge. Lots of space and works great. Great buy for an inexpensive basic frirdge/freezer.

    I would recommend this to a friend