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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3519 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 59 Showing 1,161-1,180 of 3,519 reviews
  • Rated 4 out of 5 stars

    Good space, quality shelves, no lgts. in freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great use of space.. But WHY are there no lights in the freezer section??? I had to purchase some motion-sensor lights, which are just okay..although rather quirky. Seems like a no-brainer to have freezer lights, right??? Other than that, (I had to make a quick decision, due to Covid scarcity) this fridge is pretty good.. Space in fridge section is very well thought-out, and shelves are sturdy, as opposed to the Kenmore we bought and had to reject...

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had originally chosen a different fridge and ordered it online. The fridge I ordered was backordered for several months. This Whirlpool was available. I researched it extensively. The reviews said that it was loud and didn't keep the food cold. I decided to take a chance and purchased it. I have had it for two weeks now. It is not loud. It is a perfectly normal refrigerator. I am very pleased with my purchase! I did not want an electronic nightmare that would break in a million different ways and cost me a lot of money. This was perfect for my family's needs.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool does the job!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product at a decent price. Quick and efficient delivery.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Received on time, however door was damaged and has not been addressed or replaced.

    I would recommend this to a friend
  • Pros mentioned:
    Noise level, Size

    Rated 3 out of 5 stars

    Works fine

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Adequate for my small space. Reasonably quiet. No probems. Easy to clean.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good refrigerator for the garage Perfect you need that little extra space for storage of food

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Noisy

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    When my refrigerator died - Maytag, I ordered this because I was told whirlpools bought Maytag. Well this not my Maytag. First no enclosed egg or ice trays. It runs very loudly. The one saving grace is it has more room in side because insulation is thinner so I have lots of room. The shelf’s are cheep plastic unlike my adjustable glass. And the door will not stay open. No I will not buy another one of these. But I am limited by space in kitchen

    No, I would not recommend this to a friend
  • Rated 3 out of 5 stars

    Lacking in several ways

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this refrigerator to replace the drinks refrigerator in my garage. Although the description says it has LED lighting, the freezer has no lighting, which is bonkers to me. The shelves fit in such a way that if you put anything a bit heavy on it, like multiple drinks, the shelf bends a bit and wants to come off the support on the side. The plastic drawers are thinner and junkier than my old refrigerator. Wish I hadn’t bought this one

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Simple, works great and reasonably priced refrigerator

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far so good! The user guide said it would reach temperature in 24 hours, I was pleasantly surprised when it was very cold at a little more than 4 hours.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good for a basic refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is good and we got it because our old one was over 15 years old. We like it and it's not that noisy. The two things we noticed after we got the unit was that the two drawers that hold vegetables and fruits are not the same size. One drawer is about 1.5 times larger than the other. Why they are not the same size I am not sure. The other thing we noticed is although the refrigerator is wider, the depth space is not that large which can make things cramped if you have a lot of food to store.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Top notch fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great product , exactly what we were looking for in a fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My wife and I are so pleased with our new refrigerator,smaller than the last one but every sufficient for our needs.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far we have tried 5 of these Refrigerators. Scheduling for the 6th today. They are all coming damaged from Whirlpool factory. We have them come packaged to the house so we can see if anything is wrong before it comes into the house and all have been dented or scratched. Best Buy delivery team has been great through out this process. the scheduling has been a night mare.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Lots of room in this fridge!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    There is a ton of space in this fridge. Allows for many uses. I like that the drawers are all clear, so you can see what is in them at a glance.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator- plenty of room and good quality

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very Good refrigerator, good space inside, we like it.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Just right for Mother-in-Law

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This was just right for mother-in-law at the nice age of 90+. This is easy to see into & get everything in & out of. Just what the doctor ordered !!

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    CassandraG

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This item presented with a reversal door…however; its not the case. I had to return this item twice because once the door was reversal it didnt seal shut and the alignment was off.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Seems tonbe a decent refrigerator for the price. No problems sonfar.

    I would recommend this to a friend