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Customer Ratings & Reviews

Your price for this item is $749.99
The comparable value price is $989.99

Customer reviews

Rating 4.4 out of 5 stars with 3519 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.7 out of 5 stars

  • Quality

    Rating 4.3 out of 5 stars

  • Design

    Rating 4.5 out of 5 stars

Pros mentioned filter

Cons mentioned filter

89%would recommend to a friend

Customers are saying

Customers are enthusiastic about the 20.5 Cu. Ft. Top-Freezer Refrigerator, particularly its ample interior size and generous space. The overall performance, price, and decent capacity also receive positive feedback. However, some customers have noted the noise level and the absence of a freezer light as potential drawbacks.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 60 Showing 1,181-1,200 of 3,519 reviews
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased to replaced failing whirlpool fridge. I've only had it about a month and it works great! It is a bit loud while running but other than that it's great.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Whirlpool 20.5cu. ft. refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased this for our tenants. Needed one to fit a small space, great size for the money.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love that it is wider and holds more stuff the freezer or also bigger this is a great addition to my household

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 4 out of 5 stars

    Good refrigerator for the money.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I didn't require an water or ice maker for rental units, these refrigerators are roomy and easy to maintain. Very happy with the unit and so are my renters!

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator at a great price

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is exactly how it is described. Love the adjustable shelves especially the spacious compartments on the door. Great price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Back me up

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The best back up refrigerator that I ever had and that met my expectations and beyond

    I would recommend this to a friend
  • Pros mentioned:
    Noise level

    Rated 5 out of 5 stars

    Whirlpool top freezer-Positive Purchase

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Dimensions and color as expected. Very quiet and roomy inside. We use a lot of frozen food so wanted a top freezer. Good value.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Excellent value

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I needed a very specific sized refrigerator as I live in a condo and have a small kitchen. This was the right size and was the best price I found.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Great refrigerator. Lots of space.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ive only had it for a month so far and its been a great refrigerator. Keeps food cold. The freezer top is very spacious. I really like the led lighting. I have nothing to complain about.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Good fridge so far

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I got it about a month ago and it’s good so far. They did take over 6 months to delivery it. It was a nightmare. The stainless steel color does look slightly different then my stove that is also stainless steal.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Worst refrigerator do not buy

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is the worst refrigerator I have ever owned I bought a Whirlpool because we owned 1 prior to this one and it lasted like 30 something years this one here is so loud you can't even hear yourself think thank God for the great customer service at Best Buy because they kept returning it and returning it and returning it until we got one we can actually live with it's still loud but at least it's not piercing do not buy this product

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, KennethB. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good basic refrigerator with a top freezer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So far, fridge seems to be working well. If you like to buy a lot of frozen food, the freezer may or may not be big enough for you.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Bad delivery install

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this fridge and had it delivered. The First time it had a big dent so refused it. The second delivery they tried to cancel. So we called them and came to sn arrangement for delivery. They came didn't even install the door handles, and not sure if they did the setup right.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    A good buy.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    So grateful Whirlpool has this product. I have an older home and this refrigerator matches it better than the newer models of refrigerators. It is just what I wanted. It is well lit, easy access and well built.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Garage fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This is a pretty good refrigerator. I’ve got it in my garage and it stays perfectly chilled. My two complaints are it does not have a light in the freezer and there is a plastic cover on the vents under the front door that snaps on and it has fallen off twice. It’s not a huge deal I just snap it back on but the fridge is less than a month old and It’s kind of annoying. Besides that it’s a solid fridge.

    I would recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    What we needed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worked well so far. Using it at our business to store bait. It's larger than anything else we could find which is what we needed.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    best buy best deal

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    excellent brand product ,good delivery and very good price.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great fridge

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge love every moment it really helps are use

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Big fridge for small price

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We were worried about the size as our old fridge was rather large and this was one of the cheaper units. Very happy with the space and the way the interior is set up.

    I would recommend this to a friend
  • Pros mentioned:
    Space

    Rated 5 out of 5 stars

    Perfect refrigerator for our garage

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We wee looking for a great refrigerator for our garage with good freezer space. This was perfect and can also have an ice maker added in the future if we want.

    I would recommend this to a friend