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Customer reviews

Rating 4.2 out of 5 stars with 939 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.2 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers consistently note the 20 Cu. Ft. Wide French Door Refrigerator's perfect size and awesome storage capacity. Many appreciate its sleek design and find the water dispenser to be a valuable feature. The refrigerator's overall performance is highly praised, with users loving its ability to keep everything super cold and its quiet operation. With no cons listed, the refrigerator appears to be well-received.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 15 Showing 281-300 of 939 reviews
  • Rated 1 out of 5 stars

    Big No. (long)

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I bought this to replace a 25-year old Kenmore (Maytag) whose compressor finally bit the dust. I had to buy on short notice, and could not get the style I wanted (supply chain issues), so did some quick research and bought this. I've had it four months now. UPSHOT: Poorly designed; expected better for what I paid. PROS: ---------------- 1. The compressor works. It was available for purchase when my old fridge's compressor stopped working. I have no expectation that it will last as long as my old one did. 2. It's short enough to fit in my allotted space. 3. No big gripes with the the freezer. Ice tray configuration could be a little more efficient, but I'm okay with it as it stands. I don't use a lot of ice except in the summer, so I put other things in the ice bin. CONS: ---------------- 1. Fridge compartment is poorly designed: The fridge doesn't have any more total space than my old Kenmore, and it's not laid out very well. ------------------- 1a. The Door bins: Just ... no. The door bins that "Hold Gallon Containers!!" take that space from the inside of the fridge. How many gallon containers do I have? Two. And I end up putting them in the main compartment because it's really awkward to get them in and out of the door bins. Which means that I'm putting things into the door bins that would normally go onto the shelves. Which means every time I open a door, things rattle around in the bins and fall over. The door bins themselves: Even if I did use them for gallon containers, the fact that there's three bins on each side means that you can't easily maneuver anything taller than a can of soda. I have since removed one of the trays on one side to accommodate taller items that sit there. Finally, to hold those gallon containers, the door trays are deep, which means that you have to open the door all the way to be able to reach past them to get into the main shelves. Opening to 90 degrees is barely enough to reach an arm in, much less root around to get what you want. And the doors don't open much more than that (maybe out to 120 degrees). Which means that if I'm going into the main compartment, I end up opening both doors every time. 1b: The produce and meat/cheese drawers: Poorly designed, poorly implemented. The left produce drawer takes about 2/3 of the width of the compartment, the other the remaining third. Which means that every time I need to get into the wide one, I have to open both doors. Sort of defeats the purpose. I realize that one huge drawer would be a nightmare, but this isn't much better. I have no issues with the meat/cheese drawer (except for the overall comment, next). They're flimsy in construction and build. The drawers are thin plastic, the rails are the same thin plastic. The drawers fit loosely in the rails, which makes them harder to pull open or closed. Also this creates wear and potentially breakage. 1c: The shelves: Do you like juggling things every time you need something? Hope so. Two shelves with three sets of rails to put them on. Both shelves full width, so you options are limited. One shelf has a "cut out" that you can remove to put taller things on the shelf below. Looks great on paper. Problem is that the cutout must be at the front, so the taller things completely block whatever's behind them on both shelves. If you use both adjustable shelves, there is unfortunately no configuration that really works, at least not for me. If you put the second shelf on the middle rails, then you have three places to put things (the top of the crisper drawers, and the two shelves). There's really no room to put your hand in to drag things out from anywhere (unless you have a single layer of short items). I wound up ditching the second shelf entirely (the one with the cutout), and putting the remaining shelf on the high rails. I stack things in the lower area, and only put very short things in the upper area. This is the only way I've found to set things up so that you can pull things out from the back without playing the "car park" game. And while we're at it, there seems to be some sort of necessary ... protuberance ... right in the middle of the ceiling, right in front of the door. This basically takes out a quarter of the useful space of that top shelf - only small things can go under it, and then the things behind it are blocked. 2: The water dispenser: utterly useless. ------------------- 2a: The first 4-6 oz. comes out room temperature, so for someone like me who rarely wants more than that much at a time, this an utterly useless feature. I keep a water jug in a door bin. This is BY DESIGN. Straight from Whirlpool: "If water is not being used very often the first glass of water may not be as chilled. To avoid freezing in the waterline, many refrigerators run the dispensing water line from the cold water source through the outside of the product. Therefore, the water being dispensed may be warm at first, then get colder. If the second glass of water is cold, the unit is performing as designed." 2b: Unless you keep the water running through it a LOT, it comes out tasting like plastic. I've had mine for four months, and this is still the case. 3: Everything else: ------------------- All the controls on the front: The only one I use is the temp control, and that only the one time to get it right.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this refrigerator. Fits perfectly in the tight spot in my kichen.works and looks great

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Looks great

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This new refrigerator looks great in my kitchen. This compact refrigerator fit great in my spot.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    Perfect size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Product is the perfect size for my kitchen! Love the double doors and freezer on the bottom

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Perfect size

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like this refrigerator it is stylish and works perfect for our needs. I did have to exchange it for a new one because the water dispenser didn’t work when they installed.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Water dispenser

    Rated 5 out of 5 stars

    Perfect for my small apartment.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love the sliding tray in the freezer. I also love the water dispenser on the front door.

    I would recommend this to a friend
  • Pros mentioned:
    Water dispenser

    Rated 4 out of 5 stars

    Good quality and value

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Little less shelf space than my previous appliance but overall a good product. Like the ice maker and multiple drawers in refrigerator. Like the stainless steel finish.

    I would recommend this to a friend
  • Pros mentioned:
    Design

    Rated 4 out of 5 stars

    Great Beginning Fridge

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Awesome fridge for the minimal space we had (<33 inches). Collapsible mid shelf makes storage easier. The freezer has decent storage space. A larger fridge would have been better for a family of 3.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Good buy

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good buy but I had to change the fridge at three years of use because the handle felt apart. The part was not available until 6 months.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 4 out of 5 stars

    Perfect

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The size was perfect for my small area. We like it overall only thing ther freezer is a lil small but we make it work.

    I would recommend this to a friend
  • Pros mentioned:
    Size, Water dispenser

    Rated 5 out of 5 stars

    Roomy fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Roomy fridge for its size, love the water dispenser is separate from ice so it won’t freeze up.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice Refrigerator..

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The unit is very nice and works well. I subtracted one star for the fact that I can not fit all of my larger items in as well as I did our old refrigerator. I push the one shelf back but still don't have the room I used to. This is more of a personal issue for me. Some people may not mind this. Otherwise the unit so far is great. We can not attest to it's durability as we only have it two months at this writing.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Satisfied customer

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I wasn’t very optimistic when the refrigerator was first ordered February 2021 & finally received in May 2021, but since it was the only one we could find that would fit our space, I am quite satisfied. Has a lot of room. Still moving items around to get the most of it.

    I would recommend this to a friend
  • Pros mentioned:
    Design, Size

    Rated 5 out of 5 stars

    perfect fit for a smaller area

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    great appliance. Smaller size for a condo. like the French door lower freezer style

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love the water and ice maker

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love the look, stays cold and nice drawers Was good price For what I received

    I would recommend this to a friend
  • Pros mentioned:
    Capacity

    Rated 5 out of 5 stars

    Pretty to look at

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this french door refrigerator. It is spacious and clean and inviting inside. It looks so much better than my old white fridge. The left door needs to be shut before the right door, or it does re-close on it's own. Sort of funny.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Mrs.

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Excellent refrigerator. I can open the top part and clearly see what I have in it. It has a nice cold water feature as well. The temperature stays where I want it. It is a high quality product.

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Good refrigerator

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Our nine year old Kenmore Elite refrigerator died so we bought this one as replacement. It is very nice and works well. However, the water from the water dispenser is room temperature.

    I would recommend this to a friend
  • Pros mentioned:
    Capacity, Size

    Rated 5 out of 5 stars

    Fridge review

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The fridge work fine plenty of space and fit perfectly

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Refridgerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    My only issue is that it doesn’t have drawers for vegetables etc

    I would recommend this to a friend