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Customer Ratings & Reviews

$1,699.99
Save $280
Comp. Value: $1,979.99

Customer reviews

Rating 4.2 out of 5 stars with 936 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers regard the 20 Cu.ft Wide French Door Refrigerator highly for its perfect size, awesome storage capacity, and sleek design. Many customers appreciate its overall performance, convenient water dispenser, quiet operation, and effective temperature control, which keeps everything super cold. There were no negative comments found in the reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 38 Showing 741-760 of 936 reviews
  • Rated 4 out of 5 stars

    good size for my area

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It is small and compact and it took a minute to get use to. The inside drawers are very fragile so you must be careful not to crack them when removing or returning them.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Just the right size

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    If you don't need bells , whistles, and gadgets, this a a great choice. The French doors open completely without banging an a wall or cabinet. Plenty of storage for a small family.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Refrigerator not cooling

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has not even been 45 days and the refrigerator has stopped cooling. Best Buy stated I would have to call Whirlpool for warranty work. I will NEVER buy anything else again from Best Buy. They have been no help at all.

    No, I would not recommend this to a friend
  • Rated 4 out of 5 stars

    Refrigerator

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I enjoy using the ice maker located on the bottom door.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    froze out by best buy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    teriable service. first deliver waited all day never delivered called best Buy . BBsaid they diddnt haveb it scheduled. I received several emails confirming tahtb delivery date. Customer service personn veryb rude. Second delivery cancelled nday before delivery, due to illness. Customer service person veryb helpful. Thirde delivery on time workers courteous. Couldn't turnn fridge on . No owners manual with fridege. ,Went to where it was purchased dewitt NY. Individual said there are no manuals everything isn on line. i replied i dont even have a model number. He printed manual for me and through on counter and walked away. Curious i nwalked back to where fridges were on ndisplay. Looked in four fridges, manuals inn every fridge. Employee rude and not truthful. This is my second review. ,Haven't heard anything from BB and don't fill confident that I will hear after this review.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Satisfied Customer

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    They took great care of me with this purchase and I had ordered and paid for this a few months ago and it came exactly when they said it would I appreciate that

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    French Door Fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge. Switching to having the freezer on the bottom saves on the back pain. Food is so convenient to reach. And the fridge has air flow filters that work great. Thanks!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Service was excellent!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We had very attentive service by all the staff we encountered. Zack was especially helpful making suggestions on how to get the best value out of our purchase.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Very Disappointing Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    From Day 1, the Ice Maker didn't work. A thick coating of ice forms on the back side of the freezer box which melts and drops water all over our new wood floor. The Best Buy installer did not check for proper operation before leaving. Both the Best Buy sales person and the Best Buy 800 number are uninterested in helping us. VERY DISAPPOINTING EXPERIENCE.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance, Size

    Rated 5 out of 5 stars

    Great for a small space.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I have an older house and the new large units can’t fit. You give up some space but not quality. Does the job.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Small but will work.

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, but will work. Water from refrigerator door not cold.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    My whirlpool stainless steel refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my new stainless steel refrigerator! It is perfect for me and my husband! ♥️

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love my product. It has bells and whistles that I did not know. I purchased this as a replacement for a refrigerator that was purchased in 1997.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    New refrigerator install

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The team who came out to install our new refrigerator was excellent! They moved my old refrigerator out to the garage and set it up where I asked them. No hassles!

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very quiet compared to last fridge

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Ample storage space for overall size of appliance.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Whirlpool Refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Perfect refrigerator (Whirlpool - 19.7 Cu. Ft. French Door Refrigerator - Stainless steel) for family.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrig

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Installers were quick, polite and cleaned up when finished. We would gladly use them again if the occasion arose.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love ot

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s awesome it keeps food fresh for a long time..

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I love this refrigerator. It seems small but has a lot of storage space and everything is visible. I love the freezer part too. Very happy with this purchase

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    We do recommend it

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Best Price at Best Buy !! Also great customer service!!!

    I would recommend this to a friend