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Customer Ratings & Reviews

$1,699.99
Save $280
Comp. Value: $1,979.99

Customer reviews

Rating 4.2 out of 5 stars with 936 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers regard the 20 Cu.ft Wide French Door Refrigerator highly for its perfect size, awesome storage capacity, and sleek design. Many customers appreciate its overall performance, convenient water dispenser, quiet operation, and effective temperature control, which keeps everything super cold. There were no negative comments found in the reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 42 Showing 821-840 of 936 reviews
  • Rated 3 out of 5 stars

    unhappy

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the ice maker is slow, no butter tray, interior is not well designed

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    excellent salesperson and installers

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    most pleased with sales process, delivery and installation

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Fits perfectly

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The snack drawer is a perfect height for my toddler son!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 4 out of 5 stars

    Great color and awesome quality

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I just bought it so I would see later. But by the time I been using it is all good.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    thanks for all the help

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great job by the workers and in a very short period of time .

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Worst fridge I ever purchased.

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst fridge I ever had. Freezer drawer quickly iced over, especially around the ice maker. And minimal available space for your food.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Cheap on quality.

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    Posted . Owned for 5 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Fits a small space, but overall poor quality. Doors stick and fall out frequently. Filters are hard to access. Shelves collapse easily and foods end up spilled.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Good Refrigerator!

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice price, good refrigerator and excellent service.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Too little

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Too small for me , great fridge but doesn’t meet my necessities

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    Delivery ok, installation not ok

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    Posted . Owned for 2 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not being able to connect existing copper tubing water line was unbelievable

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Love my new fridge, washer and dryer.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Easy to use. Latest tech for refrigeration, washers and dryers

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Poor Customer Experience

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I am extremely upset with this purchase! I’ve never had or heard of an issue with Whirlpool items before! My fridge was delivered on Feb 5th and on March 1st (not even a full month) my fridge died. When I called Best Buy they were very unconcerned since I hadn’t bought an extended warranty from them. The agent basically told me it’s not their problem, I would need to call the manufacturer for a repair. I would never buy an appliance from Best Buy again!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Size

    Rated 5 out of 5 stars

    Best small refrigerator out there!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This has to be the very best small refrigerator with all the features you would find in a regular size refrigerator.

    I would recommend this to a friend
  • Rated 3 out of 5 stars

    French Door refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Pleased with the product however the space at the bottom could be designed better.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Has already broke

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Within first two months of purchase freezer stopped working. My food defrosted. I thought whirlpool was a good brand

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Great condition

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Es a great brand and I recommend to all my friends

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Appliance With Defective Motor

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The new Whirlpool refrigerator-freezer was delivered & installed to my apartment unit kitchen 3 days before the 2022 Thanksgiving holiday but the motor was creating a louder than normal noise only a few minutes afternit was plugged in to the wall outlet & my handyman/plumber/electrician said it was a defective appliance. The retailer's warehouse driver & technician was informed so an appointment was scheduled to remove & haul away the appliance 15 days later. The payment was refunded.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Pay for what you get

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    Posted . Owned for 6 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Not enough room, water filter needs changed constantly. Cheaply made

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Love the look!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really wanted a refrigerator with French doors. We looked for a long time before picking this one. Getting used to the arrangement of things inside but think we’re going to really like it.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Good quality minor hitches

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good quality but very small ambrose limited space freezer has a nice size but rails are very delicate

    I would recommend this to a friend