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Customer Ratings & Reviews

$1,699.99
Save $280
Comp. Value: $1,979.99

Customer reviews

Rating 4.2 out of 5 stars with 936 reviews

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Rating by feature

  • Storage Capacity

    Rating 4.0 out of 5 stars

  • Quality

    Rating 4.2 out of 5 stars

  • Design

    Rating 4.1 out of 5 stars

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83%would recommend to a friend

Customers are saying

Customers regard the 20 Cu.ft Wide French Door Refrigerator highly for its perfect size, awesome storage capacity, and sleek design. Many customers appreciate its overall performance, convenient water dispenser, quiet operation, and effective temperature control, which keeps everything super cold. There were no negative comments found in the reviews.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 44 Showing 861-880 of 936 reviews
  • Rated 1 out of 5 stars

    Anything but this one

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    Posted . Owned for more than 2 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Terrible product. Oddly made, the doors will often not close fully but it won't make a noise or show they are open. The freezer drawer has a screw that comes loose and stops it from closing fully. Barely lasted 2 years.

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    works as it should

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no problems. looks and works good. the color matches are other appliances well.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    do not buy this refrigerator !!!!

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    Posted . Owned for 7 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    the worst refrigerator ever .door completly broke after 1 month . it has been 6 months and im still waiting for repair . whirpool claims they dont have the piece to repair it and they refuse to exchange it . the worst product and worst customer service ever . DO NOT BUY !!!!!

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Love how compact it is

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We are extremely happy w ith our whirlpool refrigerator!!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Doesn’t work, no customer service, TRASH!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Wish I could give it zero reviews. Second one of these I’ve bought in the last 10 years, shame on me. Both stopped cooling, and Whirlpool customer service is, dishonest, rude, misleading, and won’t call you back. Buy another brand.

    No, I would not recommend this to a friend
  • Rated 2 out of 5 stars

    Not worth it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It’s to small and the filters are expensive and hard to find and not worth the price

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Came with big dent could not return or receive store credit.

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    refrigerator

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    i love this open box item! My food is also so cold love the product.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Probably would be nice if it was working

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The water dispenser, and ice maker stop work after a few month, and can't get in touch with customers service

    No, I would not recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Frig stainless steel

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Frig is excellent. The stainless steel black is very slick.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Very nice

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It was a very nice refrigerator but it was just too small and it did not have an ice dispenser on the door so I am exchanging for a larger one.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Excellent choice if available space is limited.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    No problems so far (it's only been in use for one week). It is a bit limited in capacity, but is adequate for the two of us and our space limitations.

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Whirlpool nails it

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    Posted . Owned for 8 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Better than a Samsung and pretty cost efficient. I like the way the water dispensing has such a nice display.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Bad product, defective and not worth it

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    French style fridges might be a convenient style, but make sure you buy the right one because this one is not it. The freezer door became unhinged after a year and was defective. In my opinion side by side or old school fridges are better but if you're going to by French style buy the highest rated one. Don't go for value with this style or you'll regret it.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Poor quality

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The ice machine broke an after a week. Still waiting for a replacement from Best Buy.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Stay Away from Whirlpool

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Worst refrigerator EVER. and Whirlpool has the worst customer service. DO NOT buy anything from Whirlpool. Compressor broke less than 3 months after purchasing and expect the consumer to live without a refrigerator/freezer. They could care less and left me on hold for 43 minutes. Shameful, shameful, shameful.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Think Twice

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    STOP: Lighting casts a yellow tint on shelving; thought originally defective shelves but it is the lighting. 1.5 years into hookup refrigerator stopped working and now looking into any Warranty coverage (68 degrees; food ruined.)

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    Excellent Refrigerator!

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    It has been one year and I love my Whitlpool refrigerator! The french door stule fit better in my apartment than either a top freezer or a side by side. Having filtered ice and water is wonderful and tastes better.

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Can't review still waiting for it...

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Can't give review still waiting for it but send again in November

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great value

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Good value for the money. I would buy again. Well worth it. Especially good for elderly people. I bought it for my mom.

    I would recommend this to a friend