Customer Ratings & Reviews
- Model:
- WRS331SDHW
- SKU:
- 6200226
Rating by feature
- Storage Capacity
Rating 4.2 out of 5 stars
- Quality
Rating 3.8 out of 5 stars
- Design
Rating 3.9 out of 5 stars
Customers are saying
Customers have good things to say about the overall performance, size, and dispenser features of the 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting. Some customers mentioned it runs great and fits well in custom spaces, while others appreciate the effective water and ice dispenser. However, a significant number of customers have expressed concerns about the refrigerator's noise level and the adjustability of the shelves.
This summary was generated by AI based on customer reviews.
- Pros mentioned:Size
Whirlpool side by side
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value large size with ice and water dispenser
I would recommend this to a friend - Pros mentioned:Dispenser, Size
Refrigerator
||Posted . Owned for 2 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I am so happy to find a side by side that fits in my small space! The door access for ice and water awesome worth it all! Space
I would recommend this to a friend - Pros mentioned:Dispenser, Overall performance
Perfect for small spaces.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Working great; nicely designed. I like the water and ice dispenser and the lighting inside.
I would recommend this to a friend - Cons mentioned:Noise level, Shelf adjustment
kind of noisy. will call in service tech
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.makes a lot of noise sounds like a vibration. shelves are not adjustable. like ice and water dispenser.
No, I would not recommend this to a friend - Cons mentioned:Noise level, Shelf adjustment
Eh
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I didn’t have many options for my small kitchen and due to practically every other option was either out of stock or on back order. This refrigerator is noisy and you can’t adjust the shelves.
No, I would not recommend this to a friend - Pros mentioned:Dispenser
What else could you want in a ‘Fridge?
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator uses less electricity, looks way better, and fits more that my old GE. Plus this has an effective water and ice dispenser that is a very nice upgrade for anyone without one.
I would recommend this to a friend - Cons mentioned:Noise level
hope it was worth the wait
||Posted . Owned for 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Ordered it May 30 after 4 delays it was finally delivered on Aug 8. All I can say I hope it was worth it so far I like the unit , a bit noisy at times but bearable. I am currently disputing several charges made to my account before the unit was even delivered ( they started billing me a month before i got it and started the financing clock ticking) so this is not my best experience with Best Buy
No, I would not recommend this to a friend Great fridge
||Posted . Owned for 10 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great fridge. Lots of storage. Easy controls. Quality could be better
I would recommend this to a friend- Cons mentioned:Noise level
Great service.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The moving crew were exelent. They were knowledgable and fast. However the fridge had a dent in the side. When the fridge is running it is kind of loud. I hope the dent isn't interfering with anything.
I would recommend this to a friend - Pros mentioned:Size
Whirlpool Refrigerator
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I have a small space and this Whirlpool Refrigerator was a great fit.
I would recommend this to a friend - Cons mentioned:Shelf adjustment
Freezer is a bit small.
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The shelves are not changeable and the freezer is a bit small but overall it’s a good product.
I would recommend this to a friend Too Little Too Late
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I like the refrigerator aŕea but the icemaker takes up way to much room in the freezer. Too little space for food, which is difficult to get to
No, I would not recommend this to a friend- Cons mentioned:Shelf adjustment
LOUSY FRIDG
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.A very small ice maker. It only makes 8 cubes at a time. The buttons to change the temps in the frig are hard to use. You can't change the shelves. It doesn't have a wire arm to move up and down to shut off the icemaker. I paid too much and it took four months to get.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, NancyP. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
- Pros mentioned:Overall performance
Elegant and bright
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.This refrigerator illuminates and is elegant looking. Very efficient.
I would recommend this to a friend - Cons mentioned:Noise level
Don't buy if you're sensitive to noise.
||Posted . Owned for 3 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Bought this to replace the same model we had for 20 years. Nothing wrong with the old one but it was white and we wanted black for our kitchen remodel. Needed the same model because it fits the space we have. Purchased in February, delivered in May with a missing wheel which Best Buy couldn't fix. Replacement delivered in July. I like the refrigerator but it is unbelievably noisy, seldom stops running. if another brand would fit I'd return it. I should have painted the old one.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey gdj627, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
good refrigerator and easy to move door shelves
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I would rate this higher except for one thing: we need to change out the water filter for ice & drinking water twice as often as the model suggests. Otherwise, it is a good side by side with the common problem of a side by side - you need to watch what you purchase, as something can be too wide for refrigerator or freezer. As an example, buy a frozen pizza lat in the day you will bake it. It does not fit in the freezer and gets slightly thawed in the refrigerator. Flavor is not effected.
I would recommend this to a friend- Cons mentioned:Noise level, Shelf adjustment
too noisy
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Very very noisy. Also, I did not realize you could not adjust the shelves when I purchased it.
No, I would not recommend this to a friend - Cons mentioned:Noise level, Shelf adjustment
JOKE
||Posted . Owned for 4 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.This fridge would have received a 4.5 star, but the shelving are not adjustable which not an added bonus when purchasing on line.- The noise from the fridge was quickly fixed by whirlpool which was much appreciated, THE SHELVES are a JOKE. the real made with cheap plastic the would break with a just salad dressing on them. I put an order in to replace and no sooner that I did that the other shelve broke. UGH HHHH
No, I would not recommend this to a friend - Pros mentioned:Overall performance
Streaks
||Posted . Owned for 7 months when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator works great but it is small. It is very difficult to keep clean. I purchased the wipes for stainless steel products but it is still has streaks after cleaning it.
I would recommend this to a friend Nice refrigerator at an excellent price.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I need a new refrigerator after my old one went out. I enjoy having fresh ice In a flash on these hot summer days.
I would recommend this to a friend