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Customer Ratings & Reviews

Your price for this item is $1,199.99

Customer reviews

Rating 4 out of 5 stars with 44 reviews

Rating Filter

Rating by feature

  • Storage Capacity

    Rating 3.9 out of 5 stars

  • Quality

    Rating 4.0 out of 5 stars

  • Design

    Rating 3.8 out of 5 stars

Pros mentioned filter

Cons mentioned filter

75%would recommend to a friend

Customers are saying

Customers express satisfaction with the water dispenser and spaciousness of the 21.4 Cu. Ft. Side-by-Side Refrigerator. They appreciate the convenience of the water dispenser and find that the refrigerator has ample storage space. However, some customers have concerns about the noise level of the refrigerator.

This summary was generated by AI based on customer reviews.

The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 2 Showing 21-40 of 44 reviews
  • Rated 5 out of 5 stars

    Refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Lots easier to reach things in refrigerator now I am short and my other refrigerator the shelves went back to far

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    New Fridge

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Doors were scratched a bit but works great. Love the water and ice dispenser.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Get this refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Nice refrigerator lots of room- adjustable shelves

    I would recommend this to a friend
  • Cons mentioned:
    Drawer quantity, Noise level

    Rated 1 out of 5 stars

    Noisy and Bad Quality

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    Posted . Owned for 9 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Really bad fridge. Tried returning it but Best Buy said call after July due to covid being at peek. Then, they said return time policy has passed. Makes so much whooshing noises. If you are okay with sub quality noisy fridge, then this is for you. Also, the vegetable holder came with a crack. I wonder how long will this last.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey ReyC3PO, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Nice fridge

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    no Issues but when they delivered & set up the service guys didn't level it.

    I would recommend this to a friend
  • Cons mentioned:
    Drawer quantity

    Rated 1 out of 5 stars

    Never again on a side by side.

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small compartments, you have to really give the doors a big push to close. The ice maker took 2.5 days to begin working properly and it does continue to clog up. The water dispenser sprays water ,so stand back if you want to stay dry.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey MikeO, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Fridge

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    Posted . Owned for 3 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Whirlpool side by side looks great and works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great refrigerator!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I put this in my garage for extra food storage. Works great!

    I would recommend this to a friend
  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Side by side refrigerator

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    Posted . Owned for 11 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has been great. Was very satisfied with the purchase

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Great, lighting needs to be upgraded

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Very nice , not to happy with lighting, Upgrade lighting, and this is the perfect refrigerator.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Hate this refrigerator!

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I’m not happy with this refrigerator at all! The ice/water leaks and leaves marks down the freezer door CONSTANTLY! We had a repairman here and he told us he gets calls for this refrigerator for leaking all the time. Poor design and cheaply made!

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Pros mentioned:
    Overall performance

    Rated 5 out of 5 stars

    Great product!

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I like it a lot! Look very beautiful on my kitchen.!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Best Frig ever!

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this item. The best purchase ever. I have never had a double sided frig and I’m so glad I bought it from Best Buy.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    amazing fridge amazing delivery

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    from start to finish this experience was grand. purchased it with a representative on the phone she gave me all deals and coupons no questions. delivered on time and. by professionals. thank you

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    WHIRLPOOL SIDE BY SIDE...... DELIV. SCHEDULED 8/27

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Won't know if I like the fridge or not, until it is delivered 8/27/20. I'm sure I will. Limited availability on the color I needed. I hope and pray it will work for us. Won't shop anywhere else but best buy in Aurora, IL Thanks Ed & Stev for helping me with my purchase!

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Rental property

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    You did a good job i lake a best buy i shop all times excellent job they did thank you again

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Not happy

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    Posted . Owned for less than 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The item was damaged on delivery and we are having a new one delivered tomorrow so now we have to go through the whole process again this shouldn’t happen with a new refrigerator

    No, I would not recommend this to a friend
  • Rated 5 out of 5 stars

    delivery refrigerator

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    they did a great job of installing it removing the old one picked up there mess and it works great

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Refrigerator purchase and delivery

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    The customer service was outstanding! The product is awesome so far! Very pleased!!!

    I would recommend this to a friend
  • Rated 2 out of 5 stars

    Changed To white fridge.

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    Posted . Owned for 2 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Switched refrigerator to white because of delayed delivery and no range available in biscuit.

    No, I would not recommend this to a friend
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