Customer Ratings & Reviews

Very small … the freezer has NO ROOM. This side by side is a joke

This seems like it will be a good refrigerator for us. I wish the shelves in the main compartment (as opposed to on the door) were adjustable for height.

Avoid Whirlpool and save your money. Water leak after first filter change. 6 tech visits, issue not corrected. Then Whirlpool claims "Out of Warranty" declines further repairs. They do offer 35% off a new Whirlpool purchase? Run fast away from any Whirlpool appliance! *Spend $1800 and keep paper towels stuffed in to absorb water dripping from filter compartment and a cup to catch water dripping from the front of the filter compartment. Classy, right? (First fridge returned after 1 week, filter kept popping out) So zero for 2 on https://www.bestbuy.com/site/whirlpool-20-6-cu-ft-side-by-side-counter-depth-refrigerator-stainless-steel/ Save your money and disappointment. Try LG !

Great product, could have used a bigger size. Ice maker works wonders. Once in a while the fridge gets to cold and the eggs and milk will freeze. That is why I give this a 8 out of 10

Excellent appliance at a great price, I will definitely come back to best buy for future purchases. RB

This refrigerator replaced a broken that was finally nice to have a working fridge. No issues with doors not closing, plenty of space for the fridge side and the comfort of ice/water dispenser. The interior has great lighting, plenty of shelf space and fits our fridge area. Glad to have a refrigerator that works and gives all the amenities that you need.

Needed a smaller cubic inch fridge to fit in our kitchen space. This one was perfect. Ice maker is a little loud but spits ice out like nobody’s business.

Looks good, ice maker/water dispenser works well, good interior lighting, keeps food cold. Ah, but the noise. I don't expect a refrigerator at this price point to be really quiet, but this particular example is beyond unacceptable. It isn't just the volume of the noise but the character. There is a "normal" buzz or whir that is loud but borderline acceptable, overlaid with a throbbing variable pitch noise that is impossible to ignore. We have a bedroom on the opposite side of the kitchen wall where the refrigerator is located and the low frequency throbbing noise comes through the wall and is, at times, loud enough to disrupt sleeping. I'd read the reviews and saw a few other comments about excessive noise, but I also saw some that praised the lack of noise. Obviously they don't all sound like ours, but if you buy one you can't depend on getting a quiet one. Ours is so bad we'll probably bite the bullet and buy another refrigerator. It won't be a Whirlpool.

Refrigerator is quiet. Works well with the limited space we have available. Would give it a higher rating except the dispensed water isn't cold. Also miss adjustable shelves in the refrigerator. The shelves on the door are adjustable.

The model is good for the price but if I can't fix the loud vibration noise (started day one) I will upgrade to the Frigidaire 26.8 French door model with the bottom freezer. That one is rated one the quietest models on the market and it's only around $600 more.

Reliable. Confirmed as really being "Fingerprint Resistant" as promised. External ice & water dispensers are nice features to have as it prevents cold air "escaping" from freezer whenever ice is needed for drinks.

Got this fridge to replace the old, outdated fridge that came with the house I bought. Not really much to report. Unlike the old one, it works properly and has a water/ice dispenser. It's a little smaller than I would prefer, but height restrictions severely limited my options.

Have h ad a problem with the ice through the door feature. Every time I get ice I also get styrofoam in my glass. I have looked at the different areas of the ice maker to try and resolve the problem but couldn’t find anything. I have called the appliance repair line and they are coming out tomorrow, hopefully the can solve the problem.

It's a well functioning fridge and freezer. I bought it to replace an LG which was a lot more expensive but less reliable. Only down side is the freezer doesn't have much usable space.

Installation was ok. Door alignment tool was not included and aligning doors was difficult operation a features good, Water dispenser doesn't always catch all the water and it splashes on the floor.

A good refrigerator! It runs well does both crushed and regular cubed ice. Easy setup for the water line. It doesn't advertise it but it has wheels that allows it to be pulled out so you can clean behind and under the fridge alcove. Only coming is a small freezer space.

Love my new fridge but freezer u cant fit a pizza flat lol

Refrigerator is working just fine. Installers did good job.

Ver good I am pleased with it love it buy at Best Buy

We ordered this fridge and when it arrived we realized it wasn’t tall enough so we were able to keep this one until a taller one arrived that was on back order. The freezer was a bit small but it worked for what we needed at the time. Best Buy customer service is unmatched