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Customer Ratings & Reviews

$1,529.99

Customer reviews

Rating 4.1 out of 5 stars with 2451 reviews

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    Rating 4.1 out of 5 stars

  • Quality

    Rating 4.1 out of 5 stars

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    Rating 4.2 out of 5 stars

79%
would recommend
to a friend
The vast majority of our reviews come from verified purchases. Reviews from customers may include My Best Buy members, employees, and Tech Insider Network members (as tagged). Select reviewers may receive discounted products, promotional considerations or entries into drawings for honest, helpful reviews.
Page 117 Showing 2,321-2,340 of 2,451 reviews
  • Rated 1 out of 5 stars

    No!

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Small, barely room for anything. Ice maker stopped working after 3 months

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Thank you for sharing your insights with us, CorinaS. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://bit.ly/3pBc68a or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 3 out of 5 stars

    Not my favorite

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    This refrigerator is really short. It was part of a package but disappointed in size.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Horrible

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    Posted . Owned for 1 year when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Drawers will not open and close. Top shelf very short. Big mistake buying this refrigerator. Wish I had my old one back

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Rick, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Think twice

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    Posted . Owned for 1 month when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    twitter. com/itsmefkaHappy/status/1282048185108660225?s=19 I've had a repairman in my house twice.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Joke, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Look for a different product.

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    Posted . Owned for 1.5 years when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Purchased 12/21. Ice maker quit 6/23. 1 yr warranty.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34h7fuZ WhirlpoolBrand

  • Rated 1 out of 5 stars

    Poor quality and worse customer service.

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Refrigerator has been broken for over a month. Terrible customer service from Whirlpool.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey JoeC, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 1 out of 5 stars

    Poor fridge

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    Posted . Owned for 1 week when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Leaks water, installers broke my doorbell, this was a replacement for another that was delivered, you still can’t get it right

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Brian, we value your time and would like to look into the concerns with your appliance. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you. WhirlpoolBrand

  • Rated 1 out of 5 stars

    WALKING FRIG

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    REFRIG HAS NO FEET TO HOLD IT IN PLACE. IF YOU OPEN A DOOR, IT PULLS AWAY FROM THE WAY TERRIBLE DESIGN

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      We sincerely regret the frustration and inconvenience you experienced, and we will forward a copy of your concerns to the appropriate departments for future updates. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Excellent Refridgerator at this price point!

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    We've been very pleased with this refrigerator since our purchase. This model meet our size limitations and actually improved the organizational space in both the refrigerator and freezer sections. It has a beautiful finish and appears to be well made and is a breeze to roll out for cleaning under and behind the appliance. To address some complaints I have been reading from other reviews found on this site, I want to hit on a few and comment on how they are either resolved, or are not an issue at all. 1) The water dispenser drips after use and runs down the front of the freezer door. To be honest, ours did too! But upon reading the setup instructions in detail I noticed a recommended procedure for bleeding air out of the water system. It asks that you dispense water for 5 seconds, wait 5 seconds and repeat this operation until you've dispensed 3 gallons of water in total. Easy enough to do with a pitcher to measure your progress. Guess what? It worked like a charm and the dispenser hasn't dripped once since then. It makes sense when you think about what this does, so do it if you have a dripping issue. 2) The doors do not line up across the top between the freezer and refrigerator sides. Again, ours looked a little off to when we first set it up. However the manual also states that the doors are not set to align perfectly when the doors are empty. Adding the weight of items to the doors brings the alignment back to nearly perfection without the need to do any door leveling adjustments. Even if it's still off a little, the instructions for adjusting the doors is simple and easy to do. Not an issue at all. 3) The interior shelves are not adjustable in either the freezer or refrigerator. This is true indeed. But think about the price point and the fact that the available shelf space is pretty impressive for a unit this size. You also have lots of adjustable placement options for the plastic shelving in the refrigerator door. We used this flexibility to offset the lack of it on the shelves. Add the purchase of clear plastic organizer bins to either section and you can make better use of the available space. We've started to implement this with our refrigerator and the benefits are showing. 4) The finish is bubbling or peeling on the doors! (Maybe not a direct complaint, but photos showed some folks having complaints. The doors come with a protective film on them that you need to remove to get to the actual stainless steel (or whatever finish you have) and they peel off with only a little difficulty at the edges. So don't forget to peel this off when you are setting up your appliance. 5) There's not enough space for even a family of 2 much less 3 or 4. I guess this is a matter of what each individual feels is sufficient space and what they feel is more important to place in their refrigerator and freezer space. We've been a family of 4 for 18+ years and a 21 cu. ft. refrigerator has been very sufficient for us all of these years. Some reviewers posted photos with massive quantities of water bottles or colas taking up space in their units. I guess you trade off space for food when things like this are more important. It's a personal choice. But the space works for our family. We are very pleased with our purchase. For the price, the features are very competitive to other brands of the same general class and cubic feet capacity. You really can't go wrong with this model if it fits your needs for space and aesthetics. Don't pass this one by without giving it a good look.

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Less than impressed

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I had this refrigerator for less than a month and the ice maker broke.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Tracy, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand

  • Rated 3 out of 5 stars

    Whirlpool refrigerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Noisy Door hinge squeaks loudly after 3 weeks. Very light and slides away from wall each time door is opened.

    No, I would not recommend this to a friend
  • Rated 1 out of 5 stars

    Damaged between purchase and delivery

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Delivery service not good. Very careless. Refrigerator dented in several places

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Dear Valued Home Depot Customer, for questions concerning delivery, please call HD.com customer service at 800-430-3376 any day between 6 a.m to 2 p.m EST. They can answer your question, or transfer you to your local store if needed to answer your question. WhirlpoolBrand

  • Rated 1 out of 5 stars

    delivery problem

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    Posted . Owned for 3 weeks when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    delivery problems. Refrig. damaged!!! Can't get any response/help.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Best Buy Customer Care at 1(888)237-8289 for further assistance. We hope this helps. WhirlpoolBrand

  • Rated 5 out of 5 stars

    Replacement

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Had to get a fridge with critical dimensions. Best Buy came through.

    I would recommend this to a friend
  • Rated 5 out of 5 stars

    Great Refridgerator

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Love this fridge! Great amount of space and drawers!

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    Dont

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Crushed ice maker let’s ice sit above trap door making for a constant drip

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Dear BigB:

      Thank you for your review.

      We are sorry to hear of your Refrigerator concerns. We would like to inquire further about your review with you. If you are still in need of assistance, please respond back to this email address, [email protected], with your name, your user ID BigB, phone number, street address, zip code, model & serial number, date of purchase on the appliance, along with a brief description of the issue at hand. WhirlpoolBrand

  • Rated 1 out of 5 stars

    Can't shop if u close a 6

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    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Stay open later than 6, definitely on the week end

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Please reach out to Lowe's Customer Care at 1-800-445-6937 or Text 84109 for further assistance. WhirlpoolBrand

  • Rated 4 out of 5 stars

    Whirlpool Refrigerator

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Great fridge works good very cold and quiet only issue is doesn’t come with water tray in dispenser area, so water drips out a bit when getting water. Other would recommend

    I would recommend this to a friend
  • Rated 4 out of 5 stars

    Nice fridge for the $

    Posted .
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    I was limited to space and this fridge was perfect size for my space and matched the rest of my whirlpool appliances. It works pretty well. All in all its not much different from my old one. Pros: Has large shelfs in the door Looks nice Water and ice in door Crisper drawers Led bulbs Not as expensive as most Door controls are nice and easy to use Cons: Main shelfs are not adjustable Top self should have more space to hold taller items Louder than my older whirlpool unit Shelfs seem to be made of cheaper plastic Water despenser doesnt have a drip guard

    I would recommend this to a friend
  • Rated 1 out of 5 stars

    DO NOT BUY..

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    Posted . Owned for 4 months when reviewed.
    This reviewer received promo considerations or sweepstakes entry for writing a review.

    Do not buy. Wet all the time in refrigerator. Handles constantly loosen. Complete failure and loss off all food due to auto defrost circuit failure at 4 moths . Lag in war a ntee service although technican was nice, 3 weeks with no refridgerator is unexeptable.

    No, I would not recommend this to a friend
    • Brand response from WhirlpoolTeam
      Posted .

      Hey Barb, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A WhirlpoolBrand