Customer Ratings & Reviews

I absolutely love my fridge. I read the reviews and was surprised at the many mediocre reviews but I gave it a chance and don’t regret it I love my whirlpool fridge :)

Within 1/2 hour of delivery, water stopped working, but ice maker works. Whirlpool said we had to have Best Buy trouble shoot it, but BB doesn't do that. 1 1/2 weeks later, I am STILL waiting for whirlpool to contact me in regards to this issue - 1) tried to register the fridge online, but it said invalid model. 2) tried to ask for assistance troubleshooting, would not assist. 3) No return contact as I have requested. 4) Fridge runs loud. 5) Seems more spacious that the top freezer fridge we had. I always thought Whirlpool had a better name and reputation, but I am thinking I am totally wrong - they won't even stand behind their products.

We've owned this fridge for 2 years now almost to the month. First year it was great! Ice maker worked and fridge temperature was consistent. Warranty is a year so I was pretty happy. About 1.5 years in the ice maker started going on the fritz where I'd have to manually reset it every month because it would get stuck turning the ice from the maker into the bin. No big deal. Then the ice maker completely broke. Will not work. Now we can't put any liquids on the back right of the top shelf because it freezes them. Last month a small rusted spot under where the water dispenser is appeared on the "stainless steel" door.

It’s a nice enough refrigerator, but the ice maker freezes up about once a week. It’s a poor design. We bought this because of high ratings, so I’m surprised by this issue. We could have bought a cheaper frig , but I wanted the ice and water features. Water comes out warm ( my old GE had cold water) and ice maker has issues. Disappointed.

It works great. I do wish the freezer was an inch wider often pizza boxes or larger items do not fit. Or that shelves could be placed more where I wanted them. Otherwise it’s great.

Unfortunately, it was too loud running and had to be returned. Not for me, but my roomie said it was giving her headaches so..idk...it's loud compared to what I now have.

This fridge is the perfect compact fridge you can buy. We have a tight fridge space in our kitchen and this baby fit perfectly. We really wanted a fridge with a water and ice dispenser and this thing does exactly what we ask for. Satisfied on all levels. But this!

I love it. It works great. I thought it was going to look a bit on the small side but it does not. It is just me and my husband so we have plenty of storage for us, no complaints here.

Love my fridge. It fit perfectly in my small space. Water and ice dispenser are great as well.

Solid refrigerator love the depth of drawers in here. 3 years later still looks great and gets cold as Antártica

The seal around the door was damaged Best Buy refused to exchange

I purchased a stainless whirlpool set for my new house I was moving into. I am extremely disappointed in the quality and the fact multiple appliances have issues. As this review is specific to the fridge I will begin with it is excessively noisy. I can hear it rattling while I sleep every night. It cools off and does everything else it should, however it only gets 1 star because I don’t even want it in my house and will be replacing as soon as possible. Do yourself a favor and pass on the whirlpool stuff.

As advertised. The fridge is great and fit nicely in home.

Overall, this is a decent refrigerator. On the positive side, it keeps food very cold and there is ample space. It also saves energy. Conversely, the water dispenser dispenses cool water, but not cold. I wish there were more slots for the shelving to accommodate taller items. Also, the water filter reset option does not work.

I love my fridge. It fits perfectly in my kitchen. Just the right size

It is ok...kind of noisy. The door doesn't shut by it self until it it is only 12 inches from being close. It also opens all the way and slams into the wall by itself.

I was so excited to have a refrigerator with a water dispenser because the tap water in our area has shown higher levels of contaminants. The refrigerator was great for 7 weeks, but has stopped cooling and I have not been able to get anyone on the phone to tell me what I can do to schedule service. I have renters is in the house and the situation is urgent.

East install, easy set up. Works great. No issues at all

The refrigerator doesn’t get cold enough, therefore i keep meat in my old refrigerator that is now out in garage. The ice maker is just awful, so tempremental. Sometimes works, sometimes doesn’t, with no reason why. This sucks because we live in Florida an need ice.

I received my refrigerator today. The right door handle fell apart right after the installation guys left. The delivery people didn't leave the small wrench. I had to use the other one from the freezer delivered two weeks ago. But the door handle kept falling apart. I looked at the doors- as a few reviews mentioned the doors are not lined up with each other. One side is higher. The two handles too- not aligned. I looked more carefully. Then I became suspicious that the fridge was either returned by other customers, or was refurbished. There are many small marks and dings and a dried glue dot. They left some jelly oil thing inside one of the bins and made it messy. Under the door handle it's pretty dented but with the handle in place it doesn't show. It has gone through some work being tried to fix the problem. No wonder it came much earlier than the site said. They just sent me a bad product. I called Best Buy. They transferred me to the Geek Squad. The first person answered the call filled a repair order but said he couldn't make an appointment because the system was down. Then he said it's the best that I contacted Whirlpool. I said I didn't buy from Whirlpool but I bought from you and it just arrived today. He then asked me to call back. The second person seemed quite understand what's happening and she filled a return and exchange order. The replacement can be delivered more than two months from today! And will be in the most snowy time. I don't believe they can just send a bad appliance piece to customers. It's a waste of everybody's time and money.