Customer Ratings & Reviews
- Model:
- OBX WRS321SDHZ
- SKU:
- 6580991
Rating by feature
- Storage Capacity
Rating 4.1 out of 5 stars
- Quality
Rating 4.1 out of 5 stars
- Design
Rating 4.2 out of 5 stars
to a friend
Not good
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had it a little over a month and it stopped cooling. Still waiting for it to be repaired. Been without a fridge for 2 weeks now.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Jess, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Don't buy model with water and ice dispenser!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The water dispenser will drip down the side of the fridge and on to the floor after you are done filling up a glass of water. And the ice dispenser will drop a cube or two of ice on the floor as well (and don't even bother using crushed ice as it will spray the crushed ice all over the floor). I complained to Whirlpool and they sent a repair person out but they won't fix it because they say the problem is normal for this model.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey d2400, we value your time and would like to look into the concerns with your Refrigerator. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
Horrible
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Horrible worse experience ever. They tried to deliver my fridge 3 times and each time they lied about first delivery guys didnt attempt to deliver, second group said they need a 4 man team , third time they only 2 people show up and don't even attempt to deliver the item or remove the old item. I will be taking my business elsewhere never again
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey simplytrini88, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Junk
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.After only 3.5 years, the Condenser failed as well as an interior cord- deemed non repairable by service company
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook bit.ly/3EmnJE5 or Instagram bit.ly/45Urm02 so we can look into this matter further for you. We’re looking forward to hearing from you.
Poor service
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Is not working properly> I think is not a new product. It came three time, one was sent as of out of box product, not what I paid for. Delivery was each time horrible, and installation was not finished. The poorest service possible.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hello Romy, we are sorry to hear this. Please reach out to Best Buy Customer Care at 1-888-237-8289 for further assistance. We hope this helps.
Wish I had Another Choice
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I think I received a refurbished unit for new. Maybe I am incorrect. Maybe it's just POOR QUALITY and POOR MANUFACTURING. Had to accept this frig because it is only one I could find with the width and height that would fit,
No, I would not recommend this to a friendUnreliable
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Had this fridge for 14 mo, and the mother board has been out twice. Very inconvenient as to get it going again had to defrost, wait 2 days for geek appt and then another 5 days for the part to come in.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey honest, we value your time and would like to look into the concerns with your refrigerator. Please reach out to us directly at 1-800-253-1301, via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare. We’re looking forward to hearing from you.
lasted only 2 years
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Purchased august 2020, quit working october 2022. first and last whirlpool product I'll ever buy.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, EddieG. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
Fridge stopped working after 9 months
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Refrigerator stopped working 9 months in… I also paid full price for this piece of chunk.
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Steven, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A
Constantly runs, poor insulation
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.Think twice about this model. Its the worst energy efficient by our usage. We only have two people in the family worh very little in the refrigerator and this runs a lot which means a waste of electricity. It truns on if you just open the door for a second regardless of the lowest setting. Insulation is a joke too and it frels cold to the touch on the outsides!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for sharing your insights with us, Leoblu. It's hard for us to hear that you had a negative experience, as we always try to do our best to provide our customers with the best support possible. Please reach out to us directly via Facebook https://www.facebook.com/whirlpoolusa or Twitter @WhirlpoolCare so we can look into this matter further for you. We’re looking forward to hearing from you.
MY WHIRLPOOL REFRIGERATOR SUCKS!!!!!!!!!!!!!!!
Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The absolute worst refrigerator on the market. At 40 days compressor failed and had to be replaced due to contaminants in the unit. After 3 month the ice maker failed; after 6 months compressor is out again. I have lost the entire contents of my refrigerator twice. Customer service at Whirlpool is not helpful; books appointments that do not exist causing two weeks of delays. I HATE THIS REFRIGERATOR. I WILL NEVER BUY A WHIRLPOOL PRODUCT AGAIN!!!!!
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Hey Chris, we completely understand your frustrations and apologize for any inconvenience this situation may have caused you. To easily schedule service online with one of our Local Certified Technicians, please visit the following link and select "Schedule Service" from the options listed. https://bit.ly/34dxt1A