Customer Ratings & Reviews
- Model:
- OBX WRS321SDHZ
- |
- SKU:
- 6580991
Customer reviews
Rating 4.1 out of 5 stars with 2451 reviews
(2,451 customer reviews)Rating by feature
- Storage Capacity4.1
Rating 4.1 out of 5 stars
- Quality4.1
Rating 4.1 out of 5 stars
- Design4.2
Rating 4.2 out of 5 stars
to a friend
Rated 3 out of 5 stars
Shelves scratch easily!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.No kids at our house, 2 adults and in less than a month, the glass shelves are already scratching using glass and plastic items only. Unbelievable and disappointing! Also, the freezer in this fridge is extremely small. The filter for the water/ice is near the floor, which is an odd and hard spot to get to. The delivery guy said to always make sure you have a towel on the floor as some water will come out when you change filters. Poorly designed in so many ways.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Great value and size for a tight kitchen space. Works well.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Great Fridge. On the Smaller Side
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We really loved the fridge it is however on the smaller size. Since just 2 people were using the fridge it was perfect. But it's probably too small for a family. otherwise we never had any issues.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Whirpool fridge
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works awsome love ice dispenser and the water really roomy inside as well
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good choice -- nice refrigerator
||Posted . Owned for 2 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge is beautiful looking and well-made for the most part. The shelves in the freezer side are way too small to store anything. Really wish they were larger even it there were fewer shelves.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great fridge and Best delivery times!
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The fridge replaced one of the same style after 25 years!! It works great, was easy to install ourselves, and looks so nice. The price was exactly the same as Lowes, Home Depot and Fred’s, but the delivery time was far faster than the rest. The Best Buy Geek Squad delivery men were so professional and quickly removed the old fridge for haul-away, unboxed and placed the new fridge in no time. We chose to self-install, but they were ready to do it for us. I will DEFINITELY buy all of my appliances from Best Buy from now on!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Solid and great for our space!
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Although we bought this model at the Best Buy clearance center, it works amazing! It has a couple of dings, but this is our backup fridge, so it’s in our laundry room. Our service was less than favorable, but the refrigerator itself is solid.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Best Buy is terrific.
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Everything was perfect - can't think of anything I would have liked to have gone differently. Great product, great price, great delivery, great installation - oh yes, and the salesman was the most knowledgeable one I have come across - so helpful.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 3 out of 5 stars
Good fridge, but funny tasting water
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.I had my fridge installed by BBY, and they did a great job. They told me to run about 2 gallons of water through the water filter and dump out 3 things of ice, and that would help or do something with the filter. I did that (and more) and it still tastes funny. Almost plastic-ish water and ice cubes. I would return it and get a different fridge, but the house I bought has all whirlpool appliances and this is the ONLY fridge with the ice maker that fits width wise in the premade cutout section. My water bottles also froze in the fridge side from being so far in the back, which was annoying as I had it on the recommended cold setting; but other than those things it is okay. It keeps everything cold like a fridge should.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
The new whirlpool counter depth
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.very good unit, very easy to use, the delivery and set up was great. plenty of space in door shelfs. The freezer, ice maker and water dispenser work great. Plenty of both types of ice at a touch with lighting.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Fast and professional
||Posted . Owned for 3 weeks when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.I love this refrigerator,it's nice to have ice anytime I want it also the delivery was on time and it was so nice to have the old refrigerator taken out.The delivery guys were very professional and quick,I definitely will buy from best buy again.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Great value
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Easy ordering online. Delivered in a few days. Good setup service. Refrigerator is very nice, clean lines, and small enough to fit in our space. Happy we purchased it!
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 5 out of 5 stars
Just Right Frig
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We needed a smaller frig for our tiny kitchen. Despite a loud noise that it makes, repair person is coming to check it out.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Good appliance BUT ...
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.While we are overall happy with this refrigerator, the ice maker is ridiculously loud. The mechanism to dump the ice and the ice dumping are REALLY distracting.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendRated 4 out of 5 stars
Family review
||Posted . Owned for more than 2 years when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.It was the right fit and it has been great, freezer sorta small for a family of 4 or more
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Raymond
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.My problem started immediately and I called technical service to for help.A technician was supposed,to be here today. He called me at 7:50am to tell me that he would be here between 12and2 He then called back to confirm what che was supposed to do. He then told me that the refrigerator was under warranty and he could not touch it. This is not the end of the problem but I have used up space. I am not a happy camper.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendRated 2 out of 5 stars
“As Is” Cannot Rearrange or customize
||Posted . Owned for 1 year when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.The overall size is pretty big. Yet, useable storage is bare minimum. Freezer is extremely small. Cannot rearrange any of the shelving in the fridge or freezer. The shelf height is “as is”. Unless, you completely remove a shelf in the fridge. Remember, you can take away, but you cannot rearrange or customize
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Stainless Steel
No, I would not recommend this to a friendBrand response from WhirlpoolTeam
Posted .Thank you for the review, Smiley. It is through customer feedback that we are able to correct and make changes to, our products in respect to their quality and overall design. Whirlpool understands that valued customers, like you, are why we are in business. With that being said, over the years we do make changes to our products to improve the quality and function.
Rated 4 out of 5 stars
Great fridge, but small freezer
||Posted .This reviewer received promo considerations or sweepstakes entry for writing a review.The refrigerator side is spacious, but only the door shelves are adjustable. The freezer side is very small, and none of the shelves are adjustable. Ice maker takes up about 1/3 of the freezer. Doors and handles are removable to accommodate narrow doorways.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - Black Stainless Steel
I would recommend this to a friendRated 4 out of 5 stars
Solid fridge.
||Posted . Owned for 1 month when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.Works Great, lots of room for things on the doors.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
I would recommend this to a friendRated 5 out of 5 stars
Nice refrigerator, especially for limited space
||Posted . Owned for less than 1 week when reviewed.This reviewer received promo considerations or sweepstakes entry for writing a review.We thought we would have a problem finding a frog for our limited space but Best Buy has exactly the size we needed in an excellent, nice looking refrigerator.
This review is from Whirlpool - 21 Cu. Ft. Side-by-Side Refrigerator with LED Interior Lighting - White
I would recommend this to a friend















